Windows 7 does not start on the new Satellite C660-195

Hello

I just bought a Toshiba Satellite C660-195 with Windows 7 pre-installed.

This morning I turned on it and it came with a black box with x:windows\system32\drvload.exe in it. This box then disappeared and Startup Repair kicked. He then told me that Startup Repair cannot repair this computer automatically. The notice were to remove any device that had recently been attached to the laptop (such as a webcam or music device) but I did not install a hardware or devices. I clicked finish and stop you the laptop.

I lit it again and it's the same thing (new!)

A forum would suggest trying the following: click on the link 'Show advanced options of the system and support recovery' who asked me to choose the configuration of my keyboard, but then when I do & click then it tells me "you must register to access system recovery options" I am never given the option connect!

When using the F8 advanced boot options I'm still not able to solve this problem. The same thing (see above) that happens when I try to start in all security modes, last good known Configuration (Advanced), debug mode, start Windows normally etc. I don't understand it.

Looking for other forums, they suggested dΘplaτant zero while running and then one selects Windows 7 to restore the laptop to its factory settings, but the same thing happens - it shows just the black screen with x:windows\system32\drvload.exe launched then startup repair, that does not solve the problem.

I don't have a disc of windows 7 to restore since I only bought the laptop 6 days ago and didn't have time to do a still. In addition, the laptop must have the restoration on his hard drive, but I can't access it to restore windows.

I'm just a home user understand all technical talk. Please can someone help me?

Hello

Sorry to hear you I have this problem. The fact is that the new laptops come with only HARD drive recovery image and not with recovery DVDs. What you can try now is to install the recovery image using HARD drive recovery facility.
If this works you need out of the box again.

Please do it following the instructions in this document - http://aps2.toshiba-tro.de/kb0/HTD9102IR0000R01.htm

Please send us comments.

Tags: Toshiba

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