Windows 7: error 5 (access denied) when you try to start the Volume Shadow Copy (VSS) service

System: Win 7 Ultimate x 64 on a HP Pavilion DV6. My account is the user account only suitable on the laptop and an administrator account.

When you try to do a system restore, it came with an error that the Volume Shadow Copy Service did not work, even if this error code is not relevant for the purposes of this question later, I managed to run the system restore in SafeMode to an old restore point...

When you try to turn on VSS, I checked services.msc (which I ran as administrator) and VSS was off and on the manual. I tried clicking on start, the following error message came:

"Windows didn't start the Volume shadow copy on the Local computer service."
Error 5: access is denied. »

I then switched to automatic and tried again, same error. I tried since everything I can possibly think (including the definition of back and forth between manual & auto then trying the solutions below) to get the service starts, nothing helps. The solutions tried so far:

-net start vss high cmd - returns the same error (error 5 access is denied)
-high vssvc.exe cmd - same
-changed the full control permissions for me, the group admin and NETWORK SERVICE (that I had to add) to the System32 folder and vssvc.exe but no change
-changed the permissions to full control for myself, admin and NETWORK SERVICE group (who even once, I must add) for VSS in regedit (open as administrator) still nothing
-even tried to restart explorer.exe a high cmd and a task manager high and again made the permissions - still nothing.

The only thing I haven't done is run a sfc scan, but tbh, I doubt that will fix anything. It also seems that VSS has been turned off for a while, as my last restore point was about 3 months ago and I installed things since.

Any suggestions/ideas would be appreciated, because I'm going nuts with that now! Thank you!

The Volume Shadow Copy Service must not be on auto-start.

According to the site TechNet Microsoft VSS THAT was introduced with Windows XP SP1 and since that time it has always installed as manual start since he does not need to be started automatically and it works day and night to do nothing.  Some places say different times when VSS has been introduced, but be sure that it was a long time ago.

A popular site to see how Windows Services should / could be put in place is here:

http://www.blackviper.com/service-configurations/

If you've read about VSS on Microsoft TechNet, it says:

https://TechNet.Microsoft.com/en-us/library/hh125927 (v = ws.10) .aspx

So do you think the MS TechNet site is fake and that each installation of Windows since XP has a badly installed VSS Service?  If that were the case all Windows systems in the world would be in trouble.

On an unafflicted system if you open the services applet and observe the VSS Service, it should look like this:

So if you start a backup operation or even create a Restore Point, go back to the Service applet and press F5 to refresh you'll see that the VSS Service changed its status to start:

Once the operation is complete the VSS Service will stop itself (it may take a while).

That's how it is supposed to work.

We should certainly be able to affect the automatic VSS Service and you should be able to start, but you shouldn't need to.  People who say that "solved their problem" forgets to mention the days/weeks to try things that lead to get their system of work.  There is no way of knowing which of the dozens of things that they could have tried really solved the problem.

You say that the system restore worked in Mode safe (but not a normal startup) and if it is true that means usually something to load in a normal trunk causing a problem and that something is usually an antivirus/antimalware application that is 'protect' your system against the changes.  When you start mode safe these things are usually not loaded this is why sometimes your system restore mode without failure.

Contributors known for these programs are Norton, McAfee, Avast, Avira, Kaspersky and probably others.

So what antivirus/antimalware programs you are running and have checked their support pages for known problems with backup/restore system restore?

Norton has even a page about these issues:

https://support.Norton.com/SP/en/us/home/current/solutions/v51118464_EndUserProfile_en_us

Even McAfee told their product to uninstall completely before doing a system restore:

"Intel Security recommends that you remove McAfee security products before to proceed with an upgrade of the operating system or the Microsoft System Restore and then re-install your McAfee product when the update/restore is complete. "

So I assumed that whatever your AV program happens to be could be part of the issue here - but we don't know what it is.

We know error 5 is a permissions/access denied error type, but you shouldn't make adjustments to get VSS to start if something is wrong.  If as you have tried adjustments have been necessary every Windows system in the world should also make these adjustments and coming is not past.

Of course, now, your system might be more affected since you've been changing permissions on the things trying to VSS to start when there is probably not a problem with VSS in the first place, so who knows what condition are in now.

You could start by uninstalling what your AV software (most manufacturers have a special program for that) and by eliminating third-party applications that are known to interfere.  You can always reinstall them again later, no?

Tags: Windows

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    I have a dell laptop running windows vista Home premium SP1 with a 64-bit operating system.  I tried to remove a printer HP 1310 on my computer and it is stuck on "suppression of 1", I stop, then restart the printer spooler and now I have error 0 x 00000709 when you try to delete the print job and/or pritner.   What can I do to remove this printer.   I installed a Canon MX330 printer, but due to the printer HP being locked, I can't print with a PictBridge compatible printer.

    Hi LauraD,

    You can try to remove the printer from the safe mode and check.

    Step 1:

    You can read the following article to start in safe mode:

    Start your computer in safe mode

    Step 2: Remove the printer.

    You can read the following article to remove the printer.

    Add or remove a printer

    After deleting the printer, you can start in normal mode and try to install Canon printer.

    Hope this information is useful.

  • Error 1068 when you try to start the WIA service after the installation of the W7 SP1

    Original title; Error 1068 when you try to start the WIA service after the installation of the W7 SP1. The scaner to my Epson Workforce 633 all-in-One printer does not work after that.

    SCANeR to my Epson Workforce 633 all-in-One printer does not work after the installation of the W7 SP1. I contacted Epson support and they told me I had to contact MS support to get help this isue. The problem is that something is not letting the WIA service to start and I am getting error 1068 when you try to start the WIA service.

    Hello

    Method 1: Try to uninstall and reinstall Epson drivers and related software.

    Visit our articles to do the same below:
    http://Windows.Microsoft.com/en-us/Windows7/uninstall-or-change-a-program
    http://Windows.Microsoft.com/en-us/Windows7/install-a-program

    Method 2: Also scan SFC (System File Checker) on the computer.
     http://support.Microsoft.com/kb/929833

    Hope this information helps.

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