Windows 7 error: "5487992.exe has stopped working".

I have a Windows 7 machine and I started getting the following message: "5487992.exe has stopped working". The computer will function normally after you close the error for about 5 minutes, how the machine gets to the login screen. If I log in as usual I receive the same error message and return to the display of connection in 5 minutes again.

I searched this error message and don't have wonder no results found. Any help would be greatly appreciated.

Thank you

Mike

Hi Mike,.

Thanks for posting your query in Microsoft Community Forum.

  1. You did it any significant hardware or change software on the computer before this problem?
  2. It happens when you navigate to a specific application? If so, name the application you initiate.

The causes of .exe error messages can vary considerably. However, most of the .exe errors result from a corrupted or damaged file ntdll.dll version itself, corrupt hardware drivers, or issues between Windows and other programs.

I would suggest trying the following methods and check if the problem persists.

Method 1:

Put your system to the clean boot state helps determine if third-party applications or startup items are causing the problem. You must follow the steps in the article mentioned below to perform a clean boot.

How to perform a clean boot in Windows

Note: See "how to reset the computer to start normally after a boot minimum troubleshooting" to prepare the computer to start as usual after a repair.

If the problem exists, try the next method.

Method 2:

I suggest you to perform a file system (CFS) Checker scan to check the alteration of system files.

  1. Go to Start, click all programs and open the Accessories.
  2. Right-click on command prompt in the list programs, and then select run as administrator. If you are prompted for an administrator password or for confirmation, type your password, or click OK.
  3. In the command prompt, type the following command and press ENTER:
    sfc/scannow

For more information, refer to this link:

Use the System File Checker tool to repair missing or corrupted system files

Hope this information is useful. Let us know if you need more help, we will be happy to help you.

Tags: Windows

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