Windows 7: Explorer.exe does not start but if manually run it restarts my laptop.

My laptop HP Probook 4530 s boots until the Welcome screen, it does not continue to show the desktop instead, it shows only a black screen.

As I entered in the Task Manager, I tried to check the process and discovered that "explorer.exe" is not running. I created a new task, browse the explorer.exe and run. It shows the office, but after 10 seconds or less, it restarts and goes back to the black screen after the Welcome screen.

How to solve this problem?

Hi Mark,

Check if the Userinit registry value is correct. To read, use the command:

Press Windows key + R, and type:

cmd /k reg query "HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon" /v "Userinit".

Copy what is displayed in the output and after here.

Similarly for the value "Shell:"

cmd /k reg query "HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon" /v "Shell."

Tags: Windows

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