Windows 7 hangs after reboot (after "Sensor HP Mobile Data Protection" updated)

Similar Questions

• Windows 7 Pro x 64 does not detect HP Mobile Data Protection Sensor (accelerometer)

  Hello.

  I installed win7pro x 64 yesterday and already fallen on a serious problem, which is how I use the laptop a little dangerous for my valuable data.

  When I was working on HP Vista 32 bit (of the partition recovery etc.) brand, it was a device called the HP Mobile Data Protection with HP ProtectSmart software sensor (or protect Smart). In other words, the accelerometer HDD which parks the HARD drive heads when it "feels" it is down or something and the software for it. It has worked flawlessly.

  
  

  Until I decided to install Win7... And then, surprisingly, after failure of driver install and take a look in the Device Manager, I have noticed that there is no such device. I checked three times, looked at property of each device, even reinstalled Vista 32bits back - he has shown again - and installed Win7 - not detected again. There is nothing that has the HPQ004 device ID! I remember people saying that after that fresh Windows installed, there are 6 unknown devices or more. I got only 5. [Device fingerprinting, 3 x MemCard player and IR receiver]. There is no accelerometer... Also, when I try to install the drivers/software, windows appears:

  ProtectSmart Hard Drive Protection: with the text Property.AccelerometerNotPresent

  and then another saying something like features were not installed due to wrong installation or not supported feature.

  So now I'm stuck with a laptop it is dangerous to travel with, because the disk is no longer protected

  I have already installed all the drivers available on the HP page, even downloaded those newer Intel (chipset) etc.

  Is there a solution to this? Has anyone else encountered this problem?

  Windows 7 is officially released and available in RTM version, not beta, so I think that HP should open support in his favor and release new drivers for win7! And above all, to solve this problem...

  If anyone is interested, this problem is solved now.

  Just download the new drivers from http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en & cc = us & prodTypeId = 321957 & prodSeriesId = 3744188 & swItem = ob-76187-1 & mode = 4 & idx = 2, install and make sure you have the latest version of the BIOS. Tested - heads are being finally parked! Yay!

• Envy of HP Touch Smart 17: HP Mobile Data Protection sensor missing in Device Manager

  I had a HP 3D drive guard error after installing drivers of devices in Device Manager in the control panel.  I looked on Google for answers and they said to find the right driver on the HP website, sp71811, uninstall the old drivers and install a new one for this laptop.  I did this and got an error DLL missing after restarting the machine.  You told me to uninstall again and reinstall and do not forget to restart after uninstalling.  The installation said it was incomplete, that the files were not completely installed.  I got an error message about a missing .dll file (don't have the error code now).  Something about a file stack error.  I went to the Device Manager and uninstalled the driver for the HP mobile data protection thinking can I reinsall that Device Manager but he removed the accelerometer.  Now I can't download HP 3D DG due to missing accelerometer.  How can I retrieve the accelerometer and the original problem with HP DG 3D?

  Hello:

  Try the latest version of the 3D driveguard driver...

  This package provides the software HP 3D DriveGuard to the notebook models that are running a supported operating system. HP 3D DriveGuard software protects the drive hard by parking the heads if cell phone accidentally falls, or is suddenly struck by another object.

  FTP://ftp.HP.com/pub/SoftPaq/sp75501-76000/sp75979.exe

• Clubhouse dv6: HP Mobile Data Protection sensor

  It is better to install? Or this would create problems for my laptop works properly? Also, would you please explain what actually makes the HP Mobile Data Protection sensor?
  
  Thank you.

  Hello

  It's a safety device connected to the hard drive.  If the Mobile Data Protection sensor detects that your laptop is declining, it loads the disc HARD to park the drive heads to try to avoid damage to the drive.

  I installed Windows Technical Preview 10 on several machines and find no problem with that, even if it is possible, you may need to install an updated driver (this is provided by HP 3D DriveGuard software) when you upgrade to 10.

  Kind regards

  DP - K

• Mobile Data Protection sensor driver?

  Hello.
  I use XP pro on HP 4520 s computer laptop but (HP Mobile Data Protection sensor) recognized by windows update when I put driver using Internet research in Device Manager.
  can I download standalone package (offline) of Microsoft because its not available in hp drivers and installation by automatic searching.
  Thank you

  I found the solution
  I update driver then I save it with Drive Genius
  Thank you

• X 1 carbon 2014 windows 7 hangs after the main power connection

  Nice day

  After the Polish Lenovo call center refuses to help me ask you to help. For about a week now, my X 1 carbon 2014 hangs after connection to the power supply. It's so irritating. I think, I only installed the updates regular windows 7 and the update of the BIOS via the lenovo update tool.

  The Polish Lenovo Support Center came with the excellent range of system solution. I really hope that you would be able to help more effectively at the same time.

  Thank you!

  Pawel

  
  

• Why pc does not start, and the windows logo hangs after installing the update?

  often, I can't start my computer after installing updates. I push the button the windows logo hangs and windows did not start so I manually press the button close. After I press the button again the Startup Repair tool appears so I can get the windows works normally. but happening permanently since buying the laptop 2 years ago, but not after every updates. It happens randomly.

  Hello

  Method 1:

  I suggest you to use the Windows Vista disc to perform a Startup Repair:

  http://Windows.Microsoft.com/en-us/Windows7/products/features/Startup-Repair

  Method 2:

  If the method above does not help then you can check the link below and check the troubleshooting steps to resolve the problem.

  http://support.Microsoft.com/kb/934540

• Windows 7 hangs after reboot

  After that windows 7 attempted a system update hangs on the failure of configuration updates Windows - coming back from changes.  After hours of waiting, it remains the same.  I tried a hard reboot and selected "start in safe mode" and 'start in last good configuration' and 'debug mode' and in all cases, the system goes right back to the "failure configuration Windows...» "How can I leave it this loop?

  Restore to an earlier date that the latest updates have been made.  Use the system restore.

  Next, we need to prepare your system to properly manage the Windows updates.  It will take a long time (like a day or more), but in almost all cases, this becomes Windows Update on track.

  1. Download and run the appropriate version for your system KB947821 update readiness tool system.  https://support.Microsoft.com/en-CA/KB/947821 32-bit systems X 86.  X 64 64-bit systems.  This is likely to take some time (may be several hours) because it makes all kinds of resets.
  2. Download KB3102810 directly from the Microsoft web site and install it.   https://support.Microsoft.com/en-us/KB/3102810 32-bit systems X 86.  X 64 64-bit systems.

  Now restart Windows Update.  Do NOT restart Windows.   Be very, very sick, it will probably take a while.  Recently, the whole process took 24 hours or more time elapsed in my work on my client computers.

  Now, your challenge is to be PATIENT.  This can take several hours.

  Tip:

  Restore points

  The amount allocated to the point area by restoration by default in Windows 7 is 3% of the capacity of the disk.  In almost all cases, the computer uses but a small part of the available space.  This makes it very convenient to raise that 3% to say 8-10%.  This strategy will give a lot more restore points that will give you much more flexibility to recover a bad situation.

  To change the award, type create in the text box above the start planet.  Select create a restore point.  Click set up.  Move the slider to the right as you see fit.  Definition it to 50 gigabytes will have no effect if you have a 500 GB drive and use only about 100 or so, which is very typical.

• T450 - Windows Startup hangs after BIOS update

  After updating my BIOS T450 1.24 to 1.25, the Windows splash screen hangs. I tried all variants of the Secure Boot options in the BIOS, set the default BIOS, tried to decline to 1.24 (1.25 prevents now downgraded to the previous version of the BIOS). Someone at - it see it or now how to fix it? I am close to appellant assistance. Thanks in advance.

  
  

• 64-bit Windows vista hangs after you run the update

  Hello

  Last night I ran the update of windows on my 64 bit vista laptop, he said there are 2 updates important (I don't remember what they were) and 1 optional (for security essentials).  I chose to install them all, let run updates, restarted the computer when he was asked and then pinned the problem.  Windows starts up nicely, all my startup apps pop up like normal (things like security basics, steam, etc.) and, if I don't touch it, it looks fine.  Sometimes I can get as opening firefox, sometimes just moving my mouse t - it, but the computer just hangs.  I can still move my mouse (sometimes it turns in a circle, as the computer working on something) but I can't click on anything whatsoever, cannot Ctrl + alt + delete... my only way of l ' down made a difficult start.

  I tried to use the tool of the previous version to roll back to before the update, the Wizard works well and said completing, but I still have the same question.  If I'm in safe mode or safe mode with networking, it works fine. I even tried to delete pending.xml to see if it was an update stuck but who did not (cmd said that there was no pending.xml found to remove)

  Anyone know what this might be or how to fix it?  I'm fresh out of ideas

  Hello
   
  Given that everything works well in safe mode which makes them a third-party application causes the computer to freeze.
  You need to perform a clean boot to find the program that is causing and then disable or remove.
  Here are the steps to do:
  1. click on start, type msconfig in the search box and press ENTER.
  The user account control permission.
  If you are prompted for an administrator password or confirmation, type
  password, or click on continue.
  2. in the general tab, click Selective startup.
  3. under Selective startup, clear the check box load starting points.
  4. click on the Services tab, select the hide all Microsoft Services check box, and then click Disable all.
  5. click on OK.
  6. When you are prompted, click on restart.
  7. after the computer starts, check if the problem is resolved.
   
  If the problem is resolved to check what is the cause of the problem, referring to the link given below:
  http://support.Microsoft.com/kb/929135
   
  8. in addition, you will need to uninstall and reinstall the software problem on your computer.
  Reset the computer to start as usual
  9. When you have finished troubleshooting, follow these steps to reset the computer to start as usual:
  Click Start, type msconfig.exe in the start search box and press ENTER.
  10. If you are prompted for an administrator password or for confirmation, type your password, or click on continue. On the general tab, click the Normal startup option, and then click OK.
  11. When you are prompted to restart the computer, click on restart.
   
  For more information, refer to the article below.
  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
  http://support.Microsoft.com/kb/929135
   
  I hope this helps.

  Thank you, and in what concerns:
  Shekhar S - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.
  If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

• Windows XP hangs after installing the new drive hard & software

  My 20 GB hard drive was almost full and the computer (Dell GX240) has been slow, I installed a new 160 GB drive. After loading Windows XP, Linksys, McAfee, MS Office and MS Windows updates would crash randomly. Restart the system would allow him to run for a few minutes and then hang again.
  I reformatted the drive and partitioned to 80 GB and then reloaded all programs above with the same results.
  I reformatted back to 20 GB, loaded XP and Linksys and the same problem occurred.
  It seems that the internet has something to do with the problem.
  Any suggestions?

  "Wingnut555" wrote in message News: 6aac2f2a-ffb6-4a22-98e1-67417709eb6b...

  The drive of 20 GB that I removed to install the largest capacity disk has been reinstalled after the failure of a larger. I am currently running on the same pc and the old drive. I have another drive of 20 GB that had XP installed on it earlier. Thinking that I might try that one that I started to load some of my other programs operating and when I installed Office 2007 for household use and selected updates online blocked system shortly after. The problem is therefore not only on new facilities. The reader that I use currently a Office 2007 is installed and it works fine.

  What is the largest disk that will handle XP? I heard it's 137 GB, is it true? If I can make it work how would you recommend I have partition the drive of 160 GB?

  Thank you

  XP can handle drives of 1 TB to NTFS without problem - it's the motherboard on computers more elders who may have problems, that it is not compatible LBA.
  There is really no need to partition the disk, but I would tend to opt for about 60 GB for the operating system and 100 GB of data and then move the folder My Documents (using the option in its properties) of the data partition. This allows to separate the data and programs and means a lot less work if a reinstall is needed.
  
  --

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The lazy three fingers

• Windows 7 hangs after mode 'sleep'

  I saw this question in previous discussions but non of the suggestions helped solve this problem on my workstation. I am running Windows 7 Home premium and off late (1 month or more) after the brief windows sleep the computer must be restarted to function fully. Video drags and mouse accused also by shots. Any help to solve this problem and stop the reboots will be a great help!

  Moved from devices on Windows 7 and drivers Forum.

  Sudhakar salvation,

  Thanks for posting in the Microsoft Community Forum.

  Rest assured that we would do our best to help you.

  This issue could be due to corrupted or outdated drivers or third-party software conflicts.

  Please answer the question so that we can help you.

  1. Have what measures you tried?
  2. What is the brand and model of the computer?
  3. Do you remember any changes before the show?

  I suggest you follow the methods below:

  Method 1: Safe Mode

  I suggest to start the computer using safe mode and check if the problem occurs or not. At the start of the computer Mode safe with the minimum set of drivers and files.

  Refer to section of boot mode safe.

  Start settings for Windows (including safe mode)

  http://Windows.Microsoft.com/en-us/Windows/Start-computer-safe-mode#start-computer-safe-mode=Windows-7

  If the issue happen not in Mode without failure, perform a clean boot and check.

  Method 2: Clean boot

  Put your system to the clean boot state helps determine if third-party applications or startup items are causing the problem. You must follow the steps in the article mentioned below to perform a clean boot.

  How to perform a clean boot in Windows
  http://support.Microsoft.com/kb/929135/en-us

  Note: After the clean boot troubleshooting steps, see the "How to reset the computer to start as usual after a clean boot troubleshooting" section in the link provided to return the computer to a Normal startup mode.

  Method 3: run the Troubleshooting of power 

  I suggest to follow these steps and run the troubleshooter of power:

  1. Open the Control Panel.
  2. Click on Troubleshooting.
  3. Click show all in the left pane of the screen.
  4. In the list of options, click Power.
  5. Click Next and follow the on-screen instructions.

  Reference:

  http://Windows.Microsoft.com/en-us/Windows7/open-the-power-Troubleshooter
  http://Windows.Microsoft.com/en-us/Windows7/sleep-and-hibernation-frequently-asked-questions

   

  Method 4

  I suggest you refer to the article and see if it helps:

  Crashes Windows or freezes

  http://support.Microsoft.com/kb/2681286

  Note: the Microsoft Safety Scanner expires 10 days after being downloaded. To restart a scan with the latest definitions of anti-malware, download and run the Microsoft Safety Scanner again. The data files that are infected must be cleaned only by removing the file completely, which means that there is a risk of data loss.

  Hope this will solve the problem, if not let us know with the updated status and we will be happy to help you further.

• Windows 7 hangs after installing Windows 7 SP1 update

  Title of the Moose: Service Pack 1 Windows 7

  I loaded (KB976932) down.  Nothing but headaches.  Computer kept crashing.  has finally got the computer restored to the 22 but it still crashes.  How is it?  Nenah

  Hello

  ·         You receive an error message when the system crashes?

  ·         The system hangs at random or specific events?

  ·         Service pack 1 for Windows 7 installed successfully on the system?

  I suggest you to check the Windows Update history and check if updates have been installed successfully or not. Check out the link provided below for more information on checking update history.

  See the Windows updates are installed

  http://Windows.Microsoft.com/en-us/Windows7/see-which-Windows-updates-are-installed

  Windows 7 Service pack and other updates to Windows are released to improve the performance, reliability and security of the system, there could be several reasons why you experience performance problems on your computer.

  Try the following steps:

  Method 1:

  Run the troubleshooter of performance and then check

  Open the troubleshooter of Performance

  http://Windows.Microsoft.com/en-us/Windows7/open-the-performance-Troubleshooter

  Method 2:

  If a Protection of resources Windows (WRP) file is missing or is damaged, Windows may not behave as expected. Auditor of file system (CFS) scan to fix all of the corrupted system files. To do this, follow the steps mentioned in the link below:

  How to use the System File Checker tool to fix the system files missing or corrupted on Windows Vista or Windows 7

  http://support.Microsoft.com/kb/929833

  Method 3:

  Put the computer to boot and then check if the problem persists

  Follow step 1 in the link below,
  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

  If everything works well after a clean boot, you can deduce that some third-party services are at the origin of the problem.

  Continue with the remaining steps to pin-point on the third party service.

  After find you the program that is causing the problem, you will have to perhaps to update or install a newer version of the program, if you rarely use that you should consider uninstalling the software.

  Important: n ' forget not to put the computer to a normal startup follow step 7 in the link.

• Windows Vista hangs after the release of sleep

  I am using windows vista 32-bit edition Home premium. My laptop freezes resumed after having been dormant for a long time. The problem started after I reinstalled windows and started the update of windows.

  Hello

  Troubleshooting Windows Vista sleep and extended
  http://www.computerperformance.co.UK/Vista/vista_hibernate.htm

  How to troubleshoot performance problems with sleep, hibernation and resume in Windows Vista
  http://support.Microsoft.com/kb/950686

  May need to reset all to default power settings and then place back as you prefer.

  How to enable and disable Hibernation - you can try to disable and re-enable the it. http://www.Vistax64.com/tutorials/165508-hibernation-enable-disable.html

  How to restore the default power in Vista (and then go back and change as you wish)
  http://www.Vistax64.com/tutorials/198047-power-plan-restore-default-settings.html

  May need to reset all to default power settings and then place back as you prefer.

  I hope this helps.
  Rob - bicycle - Mark Twain said it is good.

• Stop: c000021a, Windows XP hangs after updates.

  Original title: windows xp pro crash after update.

  I've updated my windows xp pro the other day and it made my system crash. Here is the error there was message: Stop: c000021a (fatal system error) connection system process finished in unexpected ways with the status of 0xc0000034 (0 x 00000000 000000000 x), the system stopped. I tried everything to get this corrected. can anyone help please. I've tried everything. can I download exp of windows on the computer and if so, how? Thank you.

  Hello

  ·        The updates you have installed prior to this problem?

  ·        Have what measures you tried to solve the problem?

  The STOP 0xC000021A error occurs when Winlogon.exe or Csrss.exe. When the Windows NT kernel detects that or the other of these processes has stopped, it shuts down the system and triggers the STOP 0xC000021A error.

  You can follow this link & check if it helps.

  How to solve an error "STOP 0xC000021A.

  Note:  You can keep the handy Windows XP installation disc.

  Hope the helps of information. Please post back and we do know.

  Concerning
  Joel S
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.