Windows 7 home access

My daughter bought a laptop Toshiba Satellite Pro through a program funded by the British Government called the home access scheme which currently receives a non-genuine notification (Windows 7 Professional). The system has been pre-installed and came with no product key or backup media. Windows license sticker on the basis of Windows 7 Pro Natl machine States. academic only OA.

I recently contacted Microsoft, which seemed to be of the opinion that the operating system has truly there must be a product key digital alpha 25-digit number on the sticker of license on the basis of the machine. After searching the Internet, it seems that the license was provided by Microsoft at reduced price for this scheme and is not transferable, but is a genuine license of the machine.

I contacted the provider, who explained that as a certificate of authenticity and not an OEM, they do not have a product key and that they did not come with one and I had to explain it to Microsoft who, after having contacted again, still don t seem to be able to (or too lazy of) provide any assistance.

Anyone know how I can fix this problem?

To be honest I m asking that Microsoft is not able to help you with this. Fact is that Toshiba offers equipped laptops of preinstalled operating system. When you buy the new notebook, that price is for the hardware, software and a valid license for this product at the bottom of the machine key belongs to preinstalled the operating system and cannot be used for the activation of the operating system if a different version of Windows is installed.

I put t know which machine (model laptop), you have but what you can do now is to check if you can order and buy the original recovery for this disk. Please visit https://backupmedia.toshiba.eu/landing.aspx and check it out. In my opinion, this should be the best option for you. After installation of recovery image you will be have own preinstalled OS, all the drivers and Toshiba and utility tools.

Out of curiosity, what model Satellite Pro do you have?

Tags: Toshiba

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