Windows 7 Home premium IDE: he mentions a MISTAKE BIO

have a wndows 7 Home premium laptop, it came I'd see a technician on an error of Bio, I have no idea what this means, this s = a whole new computer help?             Thanks in advance

green_eyes0522

Hello;

Let me welcome you on the HP forums!

I read your post about a possible error of the BIOS in your new PC and wanted to help.

Since it is a machine relatively new, instead of hurt for hours to fix yourself, why not just let HP fix it - for free!

You must contact the HP Customer Support directly so they put you in contact with HP Tech Support to see what they can do on the diagnosis and repair of your machine remotely.

I did recently, and HP technology was able to remotely access my PC on the Internet and to make the necessary repairs.

If you live in the United States or the Canada, details are on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1

If you live elsewhere, contact details are on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

NOTE: once you get through, stay on the line until you are finally able to talk to someone ' one - it can take a while!

Good luck

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Tags: HP Desktops

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