Windows 7 install "Microsoft Optical Mouse" driver each computer startup

I have a mouse Microsoft Optical USB, P/N: MICROSOFT X 08-71118. Windows 7 installs the driver every time that the computer starts. When I try to install a Microsoft driver, it is said the driver already installed is newer that the one will be installed. I don't understand the mouse is actually by Microsoft and it does not work with Windows 7. Help, please.

Thank you

Hello

-Were there any changes made to the computer before the show?

-What is the brand and model of the mouse?

-What is the brand and model of the computer?

I would suggest trying the following steps and check.

Method 1: Convenience hardware store

Run the hardware on the computer troubleshooting utility to resolve any hardware related issues.

Open the hardware and devices Troubleshooter

http://Windows.Microsoft.com/en-us/Windows7/open-the-hardware-and-devices-Troubleshooter

Method 2:

Uninstall the drivers of the computer mouse.

a. click Start , type Device Manager in the start search box then press ENTER.

(b) this will open Device Manager.

c. navigate to the mouse and pointing device, right click on the device that you see under the mouse and pointing devices and click on Uninstall.

d. restart the computer

After the reboot, Windows will automatically try to download and install the latest drivers for the mouse. If that fails, then download the latest drivers from the mouse on the computer manufacturer site.

For reference:

Updated a hardware driver that is not working properly

http://Windows.Microsoft.com/en-us/Windows7/update-a-driver-for-hardware-that-isn ' t-work correctly

Let us know the results.

Tags: Windows

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