Windows 7 installation problem: device driver cd/dvd not found___

I am running Windows XP 32-bit and just bought the Windows 7 Home Premium 64-bit. I ran the update Advisor and I can run the 64-bit version - I'm running a 3gig dual-core rig.
When I start the computer from the windows disk it says above (job title) after waiting ages in the installation program. It is not also take me to a page to do a clean install, as in windows XP when you went blue screen startup. All I want to do is to format my C drive and install Windows 7 above, but happens as if I want to that I don't have.

I don't want to format my hard drive to find that Windows 7 does not correctly or the other? Any suggestions? Why what is happening and why can't I just do a clean install - i.e. Delete partition, format partition etc and install Windows 7?

There are 2 main threads for this issue, which seems to be related to the retail drives (and others):

http://social.answers.Microsoft.com/forums/en-us/w7install/thread/48cdc51e-AFFC-40EC-a0ba-62d37948843c#c96e2c40-5d0a-45df-BF47-a6eff30c5d2b

And the other is a general discussion thread:

http://social.answers.Microsoft.com/forums/en-us/w7install/thread/c211ce29-8e5c-4A2F-AEEE-fc2a6e62aef5

I posted a few solutions in the first thread, so I would check everything first.

Also, can you let me know if your machine is a gateway?

I hope this helps. If you find my answer was what you're looking for, remember to click on the box "mark as answer" below!

Tags: Windows

Similar Questions

  • Range of printers HP C4860/driver installation problems - no driver? / will not scan

    Yesterday, after some small problems printing and indications that there may be a driver problem, I reinstalled the full software and drivers from the HP website.  When installing to the step where you plug in the usb cable, the software would not recognize the printer (even though XP recognized it and it was listed in the hardware of the system).  I downloaded the troubleshooting program and ran the scan.  He stopped at the level "pilot" and would go no further.  I tried to reinstall the software several times on the site (full and short versions and also on the CD) but still no luck.

    Symptoms: I can print from a variety of programs (Open Office, web, Notepad, MS Paint, etc.).  Can not scan from printer touchpad or computer.  Screen HP Solution Center shows only the option "transfer of images.  Help!

    wbyberg

    Hi wbyberg,

    Can you run a restore point back to a date before the execution of this solution to see if the printer is working correctly?

  • Windows cannot load the device driver for this hardware (HL-DT-ST DVDRAM GH40F SCSI CdRom Device) because the driver may be corrupted or missing. (Code 39)

    Original title: the answer useful?

    Help, please! Windows cannot load the device driver for this hardware (HL-DT-ST DVDRAM GH40F SCSI CdRom Device) because the driver may be corrupted or missing. (Code 39)

    Hello

    Code 39 means that the driver is corrupted or missing.

    Please make all below even if you have done some before as it is often the set of operations which solves
    the question.

    Try this - Panel - Device Manager - CD/DVD - double-click on the device - driver tab - click
    Update the drivers (this will probably do nothing) - then RIGHT click the drive - UNINSTALL - REBOOT
    This will refresh the default driver stack. Even if the reader does not appear to continue below.

    Then, work your way through these - don't forget the drive might be bad, could be a loose cable or
    slight corrosion on the contacts (usually for a laptop) and other issues.

    Your CD or DVD drive is missing or is not recognized by Windows or other programs
    http://support.microsoft.com/kb/314060 - a Mr Fixit

    Try this fix manually if the Fixit 314060 does not work
    http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

    Your CD or DVD drive is missing or is not recognized by Windows or other programs-
    a Mr Fixit
    http://support.Microsoft.com/kb/982116

    The CD drive or the DVD drive does not work as expected on a computer that you upgraded to Windows Vista
    http://support.Microsoft.com/kb/929461

    When you insert a CD or a DVD, Windows Vista may not recognize the disc
    http://support.Microsoft.com/kb/939052

    Your CD or DVD drive cannot read or write media - A Mr Fixit
    http://support.Microsoft.com/GP/cd_dvd_drive_problems

    CD/DVD drive does not appear in Windows Vista, or you receive this error during the installation of Windows Vista after booting from the DVD (AHCI)
    http://support.Microsoft.com/kb/952951
    Drive CD - R or CD - RW Drive is not recognized as a recordable device
    http://support.Microsoft.com/kb/316529/

    Hardware devices not detected or not working - A Mr Fixit
    http://support.Microsoft.com/GP/hardware_device_problems

    Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
    ends. Remove and replace, do not just tight. For laptops, you can often clean power and
    contacts data with a pencil eraser.

    --------------------------------------------------------------

    Also check with your system manufacturer to see if there are any updated drivers for your DVD. Or even if it
    are you can reinstall the 'old'. Many use Windows default drivers however some special aura
    ones. Also check the website of the manufacturer of the car.

    Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
    http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htm

    I hope this helps.

    Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

  • Windows 7 - my audio device driver is cut off and I can't open the sound

    Original title: the audio adapter driver is cut and will allow me to increase sound-windows 7

    Windows 7 - my audio device driver is cut and can't do his inc. When I hit the sound - I have no scale. just a pop for troubleshooting - can help you?

    Hello

    1. What is the number of brand and model of the computer?

    2. can you play audio files on the computer?

    Follow these methods.

    Method 1

    Open the Audio playback troubleshooting utility-

    http://Windows.Microsoft.com/en-us/Windows7/open-the-playing-audio-Troubleshooter

    Method 2

    Refer to the article for help if you have no sound in Windows:

    No sound in Windows.
    http://Windows.Microsoft.com/en-us/Windows/help/no-sound-in-Windows

    Also check out the link:

    Tips for solving common audio problems:
    http://Windows.Microsoft.com/en-us/Windows7/tips-for-fixing-common-sound-problems

    Let us know the status of the issue.

  • I have a Toshiba Satellite A105-S361 and I get this message: Windows successfully loaded the device driver for this hardware, but does not the hardware device. (Code 41)

    I have a Toshiba Satellite A105-S361 and I get this message: Windows successfully loaded the device driver for this hardware, but does not the hardware device. (Code 41)

    Hello

    I suggest to refer to this link, scroll down to error code 41 and follow the steps and check if that helps:

    http://support.Microsoft.com/kb/310123

    It will be useful.

  • We get an error "Device driver software has not been installed successfully" when installing Microsoft LifeCam HD-3000

    * Original title: does not always

    There is a windows 8 there, but I'm trying to download it right now and a red Tin can that appear when it comes to the end and when I click on continue anyway, it restarts just install it?

    Just at the moment where I thought that he had finally worked as he said completing the installation to have fun and enjoy, when I click on finish, that's what I get on my screen "device driver software was not properly installed" the with next to "Microsoft LifeCam HD-3000", he says has failed. ". The LifeCam shortcut on my desktop now will not open.

    Hi Rachel,

    Thank you for your response.

    I suggest you to contact the Microsoft Hardware support for assistance on this issue.

    http://www.Microsoft.com/hardware/en-CA/support/contact-us

    It will be useful.

  • My computer Windows 10 acknowledges IOS devices. ITunes will not.

    My computer Windows 10 acknowledges IOS devices. ITunes will not. I tried to start and stop the service. I uninstalled I Tunes and reinstalled. I tried different cables and USB ports. Always I Tunes none of mu IOS devices recognizing. It worked fine 2 days ago?

    Make sure you run the latest version of iTunes available at itunes.com/download

    The current version is 12.5.1

  • I need to reinstall Windows XP SP2, but my windows XP installation CD is cracked and would not read.

    Cracked Windows XP SP2 CD

    I need to reinstall Windows XP SP2, but my windows XP installation CD is cracked and would not read. I have the product key and proof of license. Is there a way to download files from microsoft directly support installation using this information.

    Please see:

    http://support.microsoft.com/kb/326246 .

  • Try to install InDesign CS5.5 on a new laptop without a CD ROM installation wants a drive only; does not recognize a flash drive. What should I do?

    Try to install InDesign CS5.5 on a new laptop without a CD ROM installation wants a drive only; does not recognize a flash drive. What should I do?

    I didn't come across this link, so I tried to copy the desktop flash player and installed it from there. Thank you, in any case.

    Sent from my Verizon Wireless 4 G LTE smartphone

  • Install device driver CD/DVD of Windows 7 error HELP Please!

    Hi all, I currently have a problem extremely weird about installing windows 7. I get the following message:

    "A required CD/VDVD drive device driver is missing. If you have a driver on floppy disk, CD, DVD or USB flash drive, please insert it now. »

    I downloaded the Windows 7 upgrade utility and it said everything was fine except for messenger, something aero and my printer.

    Any ideas anyone? Thanks in advance.

    ARGH its boring that his does not work. People claim that its something to do with writing speed but I installed the copy on my computer laptop too. I downloaded my Windows 7 since the MSDN site and have tried 3 downloads separated and all come with the same question.

    I found the answer, I hope this will help others.

    1. I've updated my BIOS and drivers, the DVD burned on the slowest speed possible (x 2), but without success.
    2. reinstalled windows XP and run the Upgrade Advisor, and he says I can tun Windows 7 very well.
    3. tried installed and got the error error driver CD/DVD.

    Step 3 confused me and to be honest a little fing and jeffing, BUT although the Upgrade Advisor said that everything was OK, I decided to go to my local "Rip Off World" and buy an external DVD drive. Went into the BIOS and the value that it is the primary boot device and hey presto it was install and sorters suitcase!

    I could not find the drivers for my CD or DVD so, as that was the issue before the installation of Windows 7 (with external DVD drive), I tried I pulled the power cables of my internal CD and DVD players. After I installed Windows 7 now, I placed the power cables, turn it back on and guess what... Windows 7 detects and updated the drivers for me!

    Computers are sometimes a pain in the * and other great times!

    Hope this helps others.

  • Windows Server 2008 R2 (version complete RTM version) - device driver CD/DVD lack cannot install OS

    When trying to install Windows Server 2008 R2 (which is 64-bit only btw) and error saying: the CD/DVD device driver is missing (as per joint). This prevents the installation to continue.

    The virtual machine is configured as:

    VM hardware version 7, Windows Server 2008 R2 64-bit experimental on ESX4. Tried the passthrough and emulatation for cd player.

    This creation by vCenter4 on an ESX4 host.

    Has anyone got the full version still works?

    Andy

    VCP / vExpert / MCP / MCTS / TCSP / BSc (Hons)

    For help, Guides and how Tos, visit http://www.vmadmin.co.uk/

    http://communities.vmware.com/servlet/JiveServlet/download/38-20628/vExpert_logo_150x75.jpg

    If you have found this information useful please give points by using the buttons at the top of the page accordingly.

    Hello.

    How did you get the media?  It works on other physical servers?  I came across this problem with the RTM version, and it turned out to be a corrupt ISO.

    Good luck!

  • Error installation software device driver for removable devices in Windows Vista x 64

    I have Windows Vista x 64 installed on my PC and nVidia Forceware motherboard and graphic cards.

    When I plug in any removable drive into my USB 2.0 port, Windows starts the installation of the device driver software and then sees it as an unknown device. The dialog where he asks me if I want to 'locate and install driver software', 'Ask Me later' or 'don't show this message for this device.

    I select the recommended option: "locate and install driver software.

    I click 'Continue' when Windows asks me permission to continue.

    Then, when the execution of the installer of the software in the bottom right of my screen, the installation of driver software for device, it shows "unidentified device failed.

    Then another window pops up saying this:

    "Found New Hardware - device unknown".

    Windows encountered a problem installing the software driver for your device

    Windows found driver software for your device but encountered an error trying to install it.

    Kodak

    An error occurred during the installation of the device:

    The driver for this device is missing a necessary entry. Maybe it's because the file INF was written for Windows 95 or later. Contact your hardware vendor.

    If you know the manufacturer of your device, you can visit their website and check the support section for driver software. »

    That's what he does when I'm trying to connect my Kodak Easyshare M550 digital camera. I would go ahead and contact Kodak, but the problem seems to extend to ANY removable device on my computer.

    For example, I have a Lexar Flashdrive. When I plug it into my USB 2.0 port, it Windows says the following:

    "Windows needs to install driver software for your USB Flash Drive", etc...

    'Install the device driver software', 'USB Flash Drive search Windows Update'...

    Then a window opens asking me to "insert the disk that came with your USB key. Problem is that no driver disk not supplied with the hardware that Windows Vista is supposed to come with the drivers. I know this because the camera and usb flash drive worked very well until I reinstalled Windows Vista on my new hard drive (new installation, because my old hard drive crashed) and I've NEVER had to install device drivers for Windows to recognize it as a removable drive and operate automatically.

    Also, I installed Daemon Tools Lite and I had to manually "Update" the device driver to point to the "Windows\INF" folder in my hard drive, after copying the cdrom files needed for the specific subfolders for windows to let the program assign a drive letter for the drive virtual it creates.

    I think that perhaps not all device drivers have been installed when I installed Windows Vista, this time. If that's the problem, I don't know how that could happen, nor how to fix it, but I really prefer to find a way to solve this problem without reinstalling Windows Vista again. I don't mind not manually install the drivers as long as someone can show me what files to copy and where to find them on the Windows Vista disk that I bought at Microsoft. I KNOW that Windows HAS come with these drivers.

    If anyone knows how I can fix this, please tell me, because it's ridiculous to not be able to use any removable device readers (except for the use of all Flash drives). Thanks in advance.

    I know it can be frustrating to solve problems.

    (A) was this post or hibernation sleep?

    Microsofts troubleshooting KB

    http://support.Microsoft.com/kb/928631

    (B) the bios settings

    First of all you do not state if you tried to see if there was a setting in bios disabled USB ports during the startup. Or how the bios was set to install devices automatically. If you check your manual site or the motherboard manufacturer

    It will tell you which key to press. And where your USB ports are on or off. Some systems do not have to turn on or off.

    Plug n play OS on conscious

    could help Vista automatically recognize your USB

    (C) what version where do you use? SP1? or gold?

    (D) USB hubs may cause problems just be hubs. Power connected?

    (E) and of course if it is a case check connection in the right port. Return panel slide? plugged into port back?

    Hope something here helps

    Keith

  • my dvd drive has stopped working. says windows cannot load the device driver, can be corrupted or missing code 39. When I search for updates, it says I have the most up to date. Help!

    drive is Matshita DVD-RAM UJ-850 s a SATA drive

    I use windows Vista

    Driver provider Microsoft

    Day 21/06/2006

    Version 6.0.6002.18005

    Hello

    Code 39 means that the driver is corrupted or missing.

    Please make all below even if you have done some before as it is often the set of operations which solves
    the question.

    Try this - Panel - Device Manager - CD/DVD - double-click on the device - driver tab - click
    Update the drivers (this will probably do nothing) - then RIGHT click the drive - UNINSTALL - REBOOT
    This will refresh the default driver stack. Even if the reader does not appear to continue below.

    Then, work your way through these - don't forget the drive might be bad, could be a loose cable or
    slight corrosion on the contacts (usually for a laptop) and other issues.

    Your CD or DVD drive is missing or is not recognized by Windows or other programs
    http://support.microsoft.com/kb/314060 - a Mr Fixit

    Try this fix manually if the Fixit 314060 does not work
    http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

    Your CD or DVD drive is missing or is not recognized by Windows or other programs-
    a Mr Fixit
    http://support.Microsoft.com/kb/982116

    The CD drive or the DVD drive does not work as expected on a computer that you upgraded to Windows Vista
    http://support.Microsoft.com/kb/929461

    When you insert a CD or a DVD, Windows Vista may not recognize the disc
    http://support.Microsoft.com/kb/939052

    Your CD or DVD drive cannot read or write media - A Mr Fixit
    http://support.Microsoft.com/GP/cd_dvd_drive_problems

    CD/DVD drive does not appear in Windows Vista, or you receive this error during the installation of Windows Vista after booting from the DVD (AHCI)
    http://support.Microsoft.com/kb/952951
    Drive CD - R or CD - RW Drive is not recognized as a recordable device
    http://support.Microsoft.com/kb/316529/

    Hardware devices not detected or not working - A Mr Fixit
    http://support.Microsoft.com/GP/hardware_device_problems

    Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
    ends. Remove and replace, do not just tight. For laptops, you can often clean power and
    contacts data with a pencil eraser.

    --------------------------------------------------------------

    Also check with your system manufacturer to see if there are any updated drivers for your DVD. Or even if it
    are you can reinstall the 'old'. Many use Windows default drivers however some special aura
    ones. Also check the website of the manufacturer of the car.

    Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
    http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htm

    I hope this helps.

    Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

  • Drive CD/DVD not visible in BIOS, Device Manager or Windows Explorer - only during the analysis of the system.

    Until a few days ago, this problem didn't exist - I know.  My CD/DVD drive is no longer recognized in Windows Explorer, BIOS or Device Manager.  It doesn't, however, appears briefly in Windows Explorer in the analysis of the security of the computer.  It allows to open/close, etc.  and when it is visible, I am able to open the drive and see the contents of the CD.  Then it disappears again.  The light flashes indicating that he works and I can hear it trying to read the CD.  I uninstalled iTunes because I read somewhere that this may have been the issue - but that didn't work.  I tried the system restore, registry cleaners, removal of upper/lower case filters from the registry, used the program Fixit found on the site Web of Microsofts etc and still no luck.  Any ideas?  The computer is a gateway SX2850 (?) with Windows 7 Home Premium installed.

    Hello

    Follow these steps to remove corruption and missing/damaged file system repair or replacement.

    Start - type in the search box - find command top - RIGHT CLICK – RUN AS ADMIN

    sfc/scannow

    How to fix the system files of Windows 7 with the System File Checker
    http://www.SevenForums.com/tutorials/1538-SFC-SCANNOW-Command-System-File-Checker.html

    Then run checkdisk (chkdsk).

    How to run check disk in Windows 7
    http://www.SevenForums.com/tutorials/433-disk-check.html

    ==========================================================

    After the foregoing:

    References to Vista also apply to Windows 7.

    Step 1: Please do all the same underneath if you did some before as is often total
    a process that solves the problem.

    Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
    Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
    RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
    below.

    Then, work your way through these - don't forget the drive might be bad, could be a coward
    cable or slight corrosion on the contacts (usually for a laptop) and other issues.

    Your CD or DVD drive is missing or is not recognized by Windows or other programs
    http://support.microsoft.com/kb/314060 - a Mr Fixit

    Try this fix manually if the Fixit 314060 does not work
    http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

    Your CD or DVD drive is missing or is not recognized by Windows or other programs-
    a Mr Fixit
    http://support.Microsoft.com/kb/982116

    The DVD player does not work after installing Windows 7
    http://support.Microsoft.com/kb/975270/

    The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
    Windows Vista
    http://support.Microsoft.com/kb/929461

    When you insert a CD or a DVD, Windows Vista may not recognize the disc
    http://support.Microsoft.com/kb/939052

    Your CD or DVD drive cannot read or write media - A Mr Fixit
    http://support.Microsoft.com/GP/cd_dvd_drive_problems

    CD/DVD drive does not appear in Windows Vista, or you receive this error during Windows Vista
    Setup after booting from the DVD (AHCI)
    http://support.Microsoft.com/kb/952951
    Drive CD - R or CD - RW Drive is not recognized as a recordable device
    http://support.Microsoft.com/kb/316529/

    Hardware devices not detected or not working - A Mr Fixit
    http://support.Microsoft.com/GP/hardware_device_problems

    Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
    ends. Remove and replace, do not just tight. For laptops, you can often clean power and
    contacts data with a pencil eraser.

    Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
    manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

    ===============================

    Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
    Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
    do it right.

    Did you follow the Troubleshooting Guide for the reader who still does not work? There are
    the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

    Check with your Maker system and a device for the two possible firmware updates and the
    correct registry entries for your car.

    Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
    as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
    the parameters.

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

    -----------------------------------------------------------------------

    You can probably find more info here and maybe even the exact registry settings for your
    CD/DVD drive someone with the same model.

    Forums - a lot of expert real help
    http://Club.myce.com/

    CD/DVD units
    http://www.myce.com/storage/

    Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
    nothing change) - find the DevManView device and then make a right click on it free in RegEdit.

    DevManView - free - an alternative to the standard Windows Device Manager, which displays
    all devices and their properties in flat table, instead of the tree viewer
    http://www.NirSoft.NET/utils/device_manager_view.html

    I hope this helps.

  • CD Rom drive - DVD Ram - windows cannot load the device driver

    Model: HP Pavilion Touchsmart Notebook PC 15 n209TU 15

    Operating system: Windows 8

    The CD drive does not show

    Error code 39

    Hello

    Please use the following meethods to fix:

    http://support.Microsoft.com/kb/314060/en-us

    Kind regards.

Maybe you are looking for