Windows 7 keeps freezing during and after the connection

So for the last two weeks, my computer (a Dell Inspiron with Windows 7 laptop) has been having this problem.

Whenever I try to start Windows, the computer freezes. Most of the time, I'll be able to connect in the first place and the desktop and the taskbar appears normal, but I won't be able to open all programs. The mouse will have a circle "loading" beside him who won't go away, will not come to the top of the start menu and the taskbar will be completely insensitive. When I move the cursor to the taskbar, the arrow usually turns into a circle of "loading". By pressing Ctrl + Alt + Delete in the meantime does nothing. The only thing I can do is turn off the computer by pressing the power button.

Sometimes I won't be able to connect at all. The desktop appears as a blank screen, either dark blue or black color. Sometimes the mouse cursor is sometimes visible and sensitive enough to be moved to the screen, sometimes that is not there or completely unresponsive. Whatever it is, there is absolutely nothing I can do when the computer is in this State.  Sometimes the Office does not at all, and I'll be stuck watching the blue 'Welcome' screen until I turn off the computer. Sometimes I can't even that, as the computer crashes as soon as I click on my user icon.

These problems occur when I connect the guest too account. Sometimes they occur when I try to start the computer in Mode safe, but sometimes (usually after many frustrating attempts), I will be able to log in Mode safe mode normally. (Right now I'm in Mode safe mode with networking.) When I try to log on to the guest mode safe account, it always freezes before connect you or displays a message saying that there is "a mistake with the sense of service" or something like that.

While in Safe Mode, I tried entering the system setup and turning off some startup programs. Who gets usually the computer working again for a little while, but after a few days problems reactivating. I also tried to do a restore of the system three times, but every time the restore has failed to occur due to errors (do not remember exactly what). The computer began working again after the attempt, but once more, the problems would be just begin again in a few days.

What causes this problem, and what can I do to solve it for good?

Hello

It could be a particularly strong virus or malware. Safe mode, I would run my antivirus software on a deep, boot level scan. If you don't have an antivirus, I use and recommend Avast Free Edition: http://download.cnet.com/Avast-Free-Antivirus/3000-2239_4-10019223.html (only use the Direct download link).

Other than your antivirus and also run it from Safe Mode, the following malware scanners:

Malwarebytes': http://download.cnet.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html ;  and,

SuperAntiSpyware: http://download.cnet.com/SuperAntiSpyware-Free-Edition/3000-8022_4-10523889.html .

Again, use the Direct download link only. Let me know if this solves the problem for you.

Kind regards

BearPup

Tags: Windows

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