Windows 7 login screen/box will not open. Only the background and the cursor visible.
Hello
I was surfing the net this morning, and in the background, I was installing "Logmein". I guess the site I got it off the coast is legitimate, as many of my friends installed it for playing games on a network. This is the site I downloaded from https://secure.logmein.com/products/hamachi2/download.aspx
While he was installing my laptop froze and ctrl + alt + delete does not work so I turned it off by holding down the power button and transformed then turn it on again.
It is now charging a screen that says "Windows error recovery" and has an option 'Launch Startup Repair' or 'start windows normally '. What that either an i select the result is the same--a screen that says "windows is loading files...". "followed by a login screen empty with only the cursor for the company, as shown in the image below:
http://i1101.Photobucket.com/albums/g426/lewistumelty/Windows.jpg
I have no idea what to do and this is the first real problem that I have not been able to solve in the 2 years Ive had it.
I tried all the options in the "Advanced Boot Options" (F8 at startup) menu in the hope that something different happen, but every time is the same as the last.
I am running windows 7 premium x 64 on the Sony Vaio VGN-NW20SF. My laptop came with a disc of windows 7, so I can't reformat. I do not have the back for awhile and there are files, I want to keep if possible.
Any help would me much appreciated. Thanks in advance.
Lewis
Hello Lewis Tumelty,.
LogMeIn replaces the native for Windows login prompt.
If we are unable to boot into safe mode, we will need to use the repair your computer option command prompt in the F8 menu.
After this was accomplished, I recommend the following market article, the registry is probably corrupted:
http://support.Microsoft.com/kb/307545
Note that this article was written for Windows XP, but the steps are the same in Windows 7.
Best regards
Matthew_Ha
Tags: Windows
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