Windows 7 - MS Works 9 update does not install

Update for Microsoft Works 9 will not be installed. Whenever I'll stop computer, it shows the updates install and then stop. I fixed a problem with microsoft silverlight to a tech by e-mail. Who told me to contact you for the issue with works because it was more a problem of windows 7.

Hi Willow9210,
   
  
1. are you able to install any other updates to Windows on your computer?
   
Try to reset the Windows update components and check if this solves the problem.
 
Method 1:
 
How to reset the Windows Update components?
http://support.Microsoft.com/default.aspx/KB/971058
 
Method 2:
 
If the problem persists then I suggest you perform the steps mentioned in the link provided below.
 
The update is not installed successfully, you receive a message, and the computer restarts when you try to install an update in Windows Vista and Windows 7
http://support.Microsoft.com/kb/949358 
 
Note: ignore the title of the article as it is applicable to the issue you are facing.
   
Method 3:

I suggest you to install the updates manually and check if the problem reappears.
    
Download and save the Setup on your desktop package and try to install the same one by one and check what update is causing the problem.
    
To do this, you must enter the number of the Windows Update in the search field in the link provided below.
   
Link Download Center
http://www.Microsoft.com/downloads/en/default.aspx 
 
If the problem persists, you can post your query below provided forum.
  

Thank you, and in what concerns:
I. Suuresh Kumar - Microsoft technical support.

Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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