Windows 7 new demand by HP tech support staff

Similar Questions

• login remote logmein123 tech support won't let computer,

  the tech support technician is disconnected, but the remote support tech window continues to pop up and try to reconnect with the site

  Hi Jimmy,.

  Thanks for posting in the Microsoft Community forum.

  According to the description above, it seems that remote window keeps popping up on the tech support.

  I suggest you check if this program is installed on the computer, if it is installed so please go ahead and uninstall this program from the control panel and check if it helps.

  Uninstall or change a program: http://windows.microsoft.com/en-IN/windows7/Uninstall-or-change-a-program

  For all windows related issues please feel free to contact us or let us know and we will be happy to help you.

• New technologies of Image, OMG Tech Support and PC health Boost legit or scammers?

  I downloaded PC health Boost in response to a pop up and signed for $29.  The technician got remote access to my computer and made several areas requiring a rationalization suggested a best anti malware. He suggested that I could take my computer to the local Office Depot, or doing service remotely by the OMG Tech Support for $299 for a year of technical support. I signed up for remote assistance - for what he called a step 13 tune up and 1 year service tech for $299. He also suggested Stopzilla anti malware software for laptops for $50 each. I paid $405 with my credit card. He transferred me to a technician from the OMG that was supposed to take charge; I was to leave the computer open, connected and powered. I checked at 2:40; Watch box still "awaiting technician. About 07:00 msg showed work was going on, do not touch the mouse or keyboard. I tried to find a few reviews for OMG Internet and came across a question as to if OMG was a scam. The expert's response was that it was because of several reasons, she cited. I called automated national operator and request Microsoft support services, received somehow a couple of numbers in New York. (We are in the State of Washington).  I called the number that turned out be the support for new technologies of the Image. They said that OMG was a scam, Stopzilla was a bad anti-malware and to shut down my computer then OMG couldn't do any damage. I called my credit card to stop payment of OMG, (I forgot to PC Boost) and signed to the top with a new Image for 3 months of technical support and to check on my computer and cancel the job of OMG. The technician of the new Image then obtained remote access to my computer and has worked and will continue tomorrow.

  Now, I am completely lost and scared. Are all scams? They are all legitimate? My computer and information been compromised?  What should I do?

  Of the tank and into the fire. The list of scammers to which you have subscribed is more, isn't it.

  Keep a note of all companies currently take you on a tour at your expense and then make a return to the installation of the factory of Windows to ensure that, when everything is back running, all passwords are replaced by something very strong.

  Your computer is equipped with a recovery instead of disk partition...

  This is how the recovery partition is accessible to most popular brands...

  For Dell, press CTRL + F11 directly after switching on the device

  For HP, press F11 directly after switching on the device

  For LG, press F11 directly after switching on the device

  For Toshiba, press and hold "0" BEFORE and during the power upward

  For Acer, press and hold ALT + F10, as soon as you see the logo

  For Asus, press F9, as soon as you see the Asus logo.

  For Samsung, press F4 to the power upward...

  For Fujitsu, press the F8 key directly after the power

  Advent, restart your computer. Then, press F10 repeatedly until the message "Starting system recovery"

  Sony VAIO, reboot and press "F8" or "F10" repeatedly until the screen "Advanced Boot Options".

  You may need to try several times to get everything above to work. If after several attempts, you have no chance, or the machine indicates that there is no recovery partition, your only option is to contact the computer manufacturer and ask for the model recovery discs...

  After the reset, you should get all the updates from Windows Update EXCEPT for hardware devices. Then, you install a good antivirus. ONLY AFTER you have done this, if you replace the stuff of backups or install anything else.

  Likely, you will not answer to a popup in the future that requires money in Exchange for the worst computer support that you will never get...

  The guys and girls here support for FREE...

• The tech support site says my legitimate windows product ID 'expired', but I have an urgent need of support. Help!

  I have a serious technical problem but the tech support site says my windows product ID "expired" and I'm refused support.  Why it says this and how can I still receive support?  I use Vista Ultimate and it has been properly activated.

  As soon as this stupid problem is the traffic, I would really spend my real problem... Constant BSOD.

  HU

  If you have a preinstalled OEM Vista, DELL, HP, etc., you are not entitled to FREE Microsoft Support

  all support comes from the manufacturer of your computer or you can ask these support Forums

• questions of google chrome windows 7 PC internet connection tech support

  So basically for now, I need some serious tech support. I knew enough to power a computer for regular use, but now I need to know a little more.

  I'm working on a pretty nice software that probably has not been treated well for about a month so its starting to develop some small bugs. I intend to use this laptop for more things in general so it needs work better.
  I ran some scans norton (but my norton is literally about to expire so I need something safe for my computer out of Cnet maybe? it's free)
  I ran a quick defrag and I have Ccleaner and know what it does, so I ran too. I have not just be completely shut down the computer, I don't even have a back upward in car big enough for my computer or anywhere to put it if I had a. Im doing the laptop on the lap a lot which means no doubt that fans do not get enough air.
  There is a laptop stand that had fans, but fans broke and its just bulky right now so I'm just trying to protect the screen and not get any fluid on the keyboard. Also, there is just no office about so its that or directly on a mattress that is worse.
  (Also I keep multitasking for many, even for an upscaled laptop with windows 7 and the changes to make it work well.) His breaking our internet connection wifi is not totally reliable here and all I can do, is disconnect the boxes and wait but its such a nuisance that I can't do it too)
  Any help you can offer would be great!

  Hello

  I suggest you to start the computer in a clean boot state. Clean boot helps eliminate any conflict of third party software.

  Note: when you are finished troubleshooting, follow step 3, mentioned in the article to start the computer to a normal startup.

  If you use WIFI put a check mark next to it and let the service when you disable startup items.

  For the safety of your computer, you can download and install Microsoft Security essential, which is a free anti-virus program.

  Here is an article on wireless connection problems and wireless network. Take a look and check.

  Hope this information is helpful and let us know if you need help in the future about Windows. We will be happy to help you.

• HP27vc: Tech Support a severe disappointment - the HP monitor drivers

  So, I bought this monitor at Staples last weekend.  I installed and also the HP Support Assistant.  When you're done, I then found that I was still operating under the generic "pnp monitor" driver Windows.

  HP Support Assistant was no help at all - he could not recognize that I am using a HP monitor.

  So I called HP Tech support today - as it turns out, it is offshore support.  After finally convincing that I indeed had a HP device that was under warranty, I was connected with another offshore technician, who proceeded to 'teach me' there is no HP DRIVERS - all use generic drivers.  At this point, I realized that I was being quite a lot of manure of cattle.  When I asked why HP Support Assistant did not see the monitor on my system, he said that it was not supposed to see the monitor, only the pc mainframe.  I told her that it was not very helpful and ended the call.

  So I dug even more, and of course, I found HP27vc LCD Monitor driver, sp73128.exe.  I installed this and now my monitor is running with the HP driver and not the generic.

  I checked HP Support Assistant once again, who wondered if the correct driver has been installed now, he can now see the monitor, but alas, he still does not see it.

  Is it worth keeping this HP Support Assistant installed?  I mean, because he does not see the monitor, how can it be of any use to me?

  Any comments or thoughts appreciated

  ceetiger

  Hello:

  I guess you can get all kinds of divergent opinions about the usefulness of the software HP Support Assistant (HPSA).

  It is one of the first programs I uninstall when I have a PC HP.

  You have found, you can check the support page for your HP product for new drivers (or drivers in general).

  One of the things that scares me is that some people have the software HPSA runs automatically, and it will download and install software updates without knowing the user.

  This can be particularly dangerous if it downloads and installs an update of the BIOS for the PC, and work on the PC during this process.  Not sure yet it is running, or casually reject all notifications that you are busy (I do this at the time), and if you close your PC for an update of the BIOS, you end up with a dead PC.

  I read a few forum posts where that happened indeed a few people unhappy.

  You can set the program to you not inform that, and then you choose when and which updates to install.

  I just get rid of it... one more application running in background to slow down your PC.

  Use the utilities to clean and optimize disk at least once a month to keep your PC works well.

• Service/Tech Support scam?

  Topic: SRX1331409285ID - your Microsoft technical support request

  1. enter a detailed description of your problem:
  go says my Microsoft account has been hacked and used in several countries. said my account had to be closed and they would send a new registration number. asked me to connect to a Web site - www.sc24w.weebly.com also Teamviewer.com. I allowed the control. I was told that I would have to pay 200 USD for the new record and having the ready credit card. at the moment I stop. the caller keeps calling me to continue the process. I don't know what to do. I am told to shut down the computer at the moment and do not restart until they call me tomorrow. Please advise.

  2. This comment has been created by the customer and added by the Service of the OAS

  Hello, thanks for your answers. My computer will not start no longer unless I get a boot password. Reads the message "this computer is configured to require a password in order to start up. Please enter the password to start below '. The person calling me [phone number 011 44 203 318 0712] said I should use the password "88" if ever needed, but I didn't go forward with this. Can you tell me what to do? Can you connect to my computer to view issues or can I talk with one of your representatives?

  3. I tried to restart my computer, and the computer screen now displays in the order:

  Blue screen "Option and Choose" - "continuous", "Use a device", "resolve", "turn off your PC.

  "When I choose to"Solve problems", the options" Reset this PC ' and ' advance options 'appear.

  I would like to speak with someone who can guide me through a procedure to check the details of the problem and fix it if necessary. I have one don't know what version of Windows I have on the computer, I think it's Windows 10 [not sure].

  Thank you.

  Hello

  Who called who?

  @@@@@@@@@@@@@@@@@@@@@@

  This information is for the unsolicited telephone calls from people claiming to be from Microsoft.

  It's a scam.

  We have all the errors and warnings in our Event Viewer, which is another ploy they use to scare you

  Either these so-called "Microsoft" Tech companies want to sell you a worthless software, or remote access to your computer to try to steal your credit card and bank information and also achieve an identity theft on you.

  You are the only person who knows if you gave them remote access.

  If you gave them remote access and you do Internet banking, contact your bank, to explain, and change passwords.

  If you use your online credit card, cancel and get a new one issued to you.

  And the only way that willl you know that you are free to them is to backup your data and do a clean install of your operating system.

  @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

  And Microsoft does not contact you unless YOU have made prior arrangements with them to do.

  There is an article in the link I'm you provide at the end of this one

  Read this Information from Microsoft:

  "Avoid scams to phone for tech support.

  http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

  Don't be fooled of unsolicited calls. Don't provide personal information.

  Here are some of the organizations that cyber criminals claim to come:

  • Helpdesk Windows

  • Windows repair center

  • Microsoft technical support

  • Microsoft technical support

  • Windows Support Group Technical Department

  • Microsoft Research and Development Team (team of Microsoft R & D)

  Report phone scams

  • Help Microsoft to stop cybercriminals in reporting of theinformation about your scam phone.

• In the United States, use the form of complaint to FTC Assistant.

• In Canada, the Canadian Centre for fight against fraud can support.

• In the United Kingdom, you can report the fraud as well as the unsolicited calls.

See you soon.

• LogMeIn and guaru tech support and pareto tech

  I have trouble downloading desktop BB so I contacted via Skype, I think it's teck support Guaru which stood on a microsoft Web site. We did the logmein.com and they took control of my computer and said: I have major problems they would be in trouble for $120. I stupidly gave them my name and email when the asked before they said what it would cost. I told them it's too, and we disconnected. A did the same thing with pareto, they wanted to just make me buy their product. I'm in trouble through identity theft?

  Sorry it is Mytechguru I did part of Microsoft. NA not pay anything, but I give them my email and name. Have you ever heard of them.

  P

  There is a Thread on the problems with MyTechGurus in this same Forum.

  Read this:

  http://answers.Microsoft.com/en-us/Windows/Forum/windows_other-security/who-are-my-tech-gurus-are-they-bone-fide-Microsoft/7efbaec5-11BC-4C4B-8D87-3fd1b7e858f7

  "We did the logmein.com and they take control of my computer.

  And you have given remote access to your computer:

  Follow these general tips if you are still worried:

  Either these so-called "Microsoft" Tech companies want to sell you a worthless software, or remote access to your computer to try to steal your credit card and bank information and also achieve an identity theft on you.

  If you gave them remote access and you do Internet banking, contact your bank, to explain, and change passwords.

  If you use your online credit card, cancel and get a new one issued to you.

  And the only way that willl you know that you are free to them is to backup your data and do a clean install of your operating system.

  @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

  If you receive phone calls:

  And Microsoft does not contact you unless YOU have made prior arrangements with them to do.

  There is an article in the link I'm you provide at the end of this one

  Read this Information from Microsoft:

  "Avoid scams to phone for tech support.

  http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

  Don't be fooled of unsolicited calls. Don't provide personal information.

  Here are some of the organizations that cyber criminals claim to come:

  • Helpdesk Windows

  • Windows repair center

  • Microsoft technical support

  • Microsoft technical support

  • Windows Support Group Technical Department

  • Microsoft Research and Development Team (team of Microsoft R & D)

  See you soon.

• MS Win XP SP3 Tech support ends in July 2014, they will still provide security updates after 07/2014?

  Fact average email for technical assistance to MS Technology Services / and or chat live with MS Tech, and that's what will be abandoned after 07/2014. I need the security updates after this date for Dell M6300 (Business / Govt.) laptop. Is there a new OS MS (Vista, Win 7?) that runs on the machine Core Duo T7500 w / 2 GB SDRAM. It's my personal machine I use at home, connected to the Internet. I can't afford to buy a new machine.

  We are currently in the final phase of support for Windows XP. It is called "extended support". As you can see on this page:

  http://Windows.Microsoft.com/en-us/Windows/products/lifecycle

  ... There will be no security patches released after April 8, 2014.

  You should be able to run Windows 7 just fine on a PC with processor and memory that you specify. For more information, see:

  http://Windows.Microsoft.com/en-us/Windows7/products/system-requirements

• Is Guruaid a Microsoft tech support legitimate certified company?

  They supposedly 'cleaned' of my laptop last Thursday and said they would maintain for one year for $169.99.  They got into my PC and I watched as they ran a series of programs that I'm starting to security, repairs, etc.

  My reason for how contact support was not treated (receipt of Spam and Phishing emails in bulk in my Inbox, as well as in my junk mail folder.)

  They claim to be certified technicians MS, I don't believe to be true, now that I've seen what they are doing.

  I can't find how to reach MS on this subject.

  Thank you.

  Hello

  It's a scam.

  Either these so-called "Microsoft" Tech companies want to sell you a worthless software, or remote access to your computer to try to steal your credit card and bank information and also achieve an identity theft on you.

  You gave them remote access and if you do Internet banking, contact your bank, explain, and change passwords.

  If you use your online credit card, cancel and get a new one issued to you.

  And the only way that willl you know that you are free to them is to backup your data and do a clean install of your operating system.

  @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

  And Microsoft or its affiliates does contact you, unless YOU have made prior arrangements with them to do.

  There is an article in the link I'm you provide at the end of this one

  Read this Information from Microsoft:

  "Avoid scams to phone for tech support.

  http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

  Don't be fooled of unsolicited calls. Don't provide personal information.

  Here are some of the organizations that cyber criminals claim to come:

  • Helpdesk Windows

  • Windows repair center

  • Microsoft technical support

  • Microsoft technical support

  • Windows Support Group Technical Department

  • Microsoft Research and Development Team (team of Microsoft R & D)

  See you soon.

• Received a call from someone representing Windows in New Jersey

  Received a call from someone representing Windows to New Jersey and telling me that when I go online, my computer displays or displays information that is defective, the person has not really explain and I laid him off, not wanting to be scammed!

  Good decision on your part.

  http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

  https://krebsonsecurity.com/2012/08/tech-support-phone-scams-surge/

  http://ask-Leo.com/i_got_a_call_from_microsoft_and_allowed_them_access_to_my_computer_what_do_i_do_now.html

• G Tech support on trojan Virus call

  I got a call from a company called G Tech support claiming I have some virus Trojan affecting computers on the West Coast. He took me in mt computer an mre have shown a screen that showed a few errors. They want $115 to correct this breach of security. I tink it's a scam, but my computer has had problems lately. Can you tell me if this is a scam or not? Their site says key partner for Microsoft.

  Hello

  Web sites can be rigged, it's a scam.

  ----------

  In the United States, you can contact the FBI, Attorney general, the police authorities and consumer
  Watch groups. Arm yourself with knowledge.

  No, Microsoft wouldn't you not solicited. Or they would know if errors exist on your
  computer. So that's the fraud or scams to get your money or worse to steal your identity.

  Do not fall for the fake phone Tech Support
  http://blogs.msdn.com/b/securitytipstalk/archive/2010/03/09/Don-t-fall-for-phony-phone-tech-support.aspx

  Avoid scams that use the Microsoft name fraudulently - Microsoft is not unsolicited
  phone calls to help you fix your computer
  http://www.Microsoft.com/protect/fraud/phishing/msName.aspx

  Scams and hoaxes
  http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3

  Microsoft Support Center consumer
  https://consumersecuritysupport.Microsoft.com/default.aspx?altbrand=true&SD=GN&ln=en-us&St=1&wfxredirect=1&gssnb=1

  Microsoft technical support
  http://support.Microsoft.com/contactus/?ws=support#TAB0

  Microsoft - contact technical support
  http://Windows.Microsoft.com/en-us/Windows/help/contact-support

  ===========================================================
  ===========================================================

  Follow these steps carefully:

  If you need search malware here's my recommendations - they will allow you to
  scrutiny and the withdrawal without ending up with a load of spyware programs running
  resident who can cause as many questions as the malware and may be more difficult to detect as the
  cause.

  No one program cannot be used to detect and remove any malware. Added that often easy
  to detect malicious software often comes with a much harder to detect and remove the payload. Then
  its best to be thorough than paying the high price later now too. Check with them to one
  extreme overkill point and then run the cleaning only when you are sure that the system is clean.

  It can be made repeatedly in Mode safe - F8 tap that you start, however, you must also run
  the regular windows when you can.

  TDSSKiller.exe. - Download the desktop - so go ahead and right-click on it - RUN AS ADMIN
  It will display all the infections in the report after you run - if it will not run changed the name of
  TDSSKiller.exe to tdsskiller.com. If she finds something or not does not mean that you should not
  check with the other methods below.
  http://support.Kaspersky.com/viruses/solutions?QID=208280684

  Download malwarebytes and scan with it, run MRT and add Prevx to be sure that he is gone.
  (If Rootkits run UnHackMe)

  Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

  Malwarebytes - free
  http://www.Malwarebytes.org/

  Run the malware removal tool from Microsoft

  Start - type in the search box-> find MRT top - right on - click RUN AS ADMIN.

  You should get this tool and its updates via Windows updates - if necessary, you can
  Download it here.

  Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
  (Then run MRT as shown above.)

  Microsoft Malicious - 32-bit removal tool
  http://www.Microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=en

  Microsoft Malicious removal tool - 64 bit
  http://www.Microsoft.com/downloads/details.aspx?FamilyId=585D2BDE-367F-495e-94E7-6349F4EFFC74&displaylang=en

  also install Prevx to be sure that it is all gone.

  Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

  Prevx - Home - free - small, fast, exceptional CLOUD protection, working with others
  security programs. It is a single scanner, VERY EFFICIENT, if it finds something to come back
  here or use Google to see how to remove.
  http://www.prevx.com/   <-->
  http://info.prevx.com/downloadcsi.asp  <-->

  Choice of PCmag editor - Prevx-
  http://www.PCMag.com/Article2/0, 2817,2346862,00.asp

  Try the demo version of Hitman Pro:

  Hitman Pro is a second scanner reviews, designed to save your computer from malicious software
  (viruses, Trojans, rootkits, etc.). who infected your computer despite safe
  what you have done (such as antivirus, firewall, etc.).
  http://www.SurfRight.nl/en/hitmanpro

  --------------------------------------------------------

  If necessary here are some free online scanners to help the

  http://www.eset.com/onlinescan/

  New Vista and Windows 7 version
  http://OneCare.live.com/site/en-us/Center/whatsnew.htm

  Original version
  http://OneCare.live.com/site/en-us/default.htm

  http://www.Kaspersky.com/virusscanner

  Other tests free online
  http://www.Google.com/search?hl=en&source=HP&q=antivirus+free+online+scan&AQ=f&OQ=&AQI=G1

  --------------------------------------------------------

  After the removal of malicious programs:

  Also follow these steps for the General corruption of cleaning and repair/replace damaged/missing
  system files.

  Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN

  Enter this at the command prompt - sfc/scannow

  How to fix the system files of Windows 7 with the System File Checker
  http://www.SevenForums.com/tutorials/1538-SFC-SCANNOW-Command-System-File-Checker.html

  How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
  generates in Windows Vista cbs.log
  http://support.Microsoft.com/kb/928228

  Also run CheckDisk, so we cannot exclude as much as possible of the corruption.

  How to run check disk in Windows 7
  http://www.SevenForums.com/tutorials/433-disk-check.html

  -----------------------------------------------------------------------

  If we find Rootkits use this thread and other suggestions. (Run UnHackMe)

  http://social.answers.Microsoft.com/forums/en-us/InternetExplorer/thread/a8f665f0-C793-441A-a5b9-54b7e1e7a5a4/

  ======================================

  If necessary AFTER THAT you are sure that the machine is clean of any malware.

  How to do a repair installation to repair Windows 7
  http://www.SevenForums.com/tutorials/3413-repair-install.html

  I hope this helps.

  Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

• Is it true that it costs $99 / month for Mozilla Tech Support if needed?

  A parent who has been using FoxFire for years had a major problem with the loss of his data; After doing everything possible (restorations, etc.) he called Mozilla Tech Support and they said: of course, just give us your credit card; the charge is $ 99 for 30 days of technical support. He called the right number?

  Sorry to say but your parent has been scammed.

  Support us here. Mozilla does NOT support. If the problems persist post on this forum for help.

  I'm sure that there are many places calling themselves Support Mozilla, or something very similar. More frequent are scams of Microsoft/Windows. Whowever is probably does not have a traceable site.

• Satellite L650 und Windows 10 error: this CPU is not supported

  Hello

  I have the satellite L650 not modelsk1ja-0e8017

  Recently I have continually mistake to Get windows 10 app 'this CPU is not supported.
  I try by activation and deactivation of NX bit, but it does not work. When will you provide new bios after the version 2.4 of the BIOS?

  I read on the similar message on CPU is not compatible with the new system Windows 10.
  Obviously this is a bug in software and it would be already solved Ms.

  I recommend you to check the updates system available for download and installation, install all Windows patches, reboot the laptop and re-run this tool from Ms.

• This tech support number is legitimate?

  I could not access MSN white pages earlier today.  I called msn tech support @877-452-9201.  The tech?  to me logmein123.com.  He checked my computer, went into several windows and said that my MSN browser has been altered.  He then asked $299.99 for repair.  Is / was this legitimate?

  Hello

  That number is for the site below which is NOT official Microsoft or MSN Support.

  VtechSquad
  http://www.vtechsquad.com/

  If they did not explain that they were no MSN, no Microsoft, then clearly that brings up
  concerns about their legitimacy.

  -----------------------

  MSN support

  The customer service
  

  MSN billing
  1-800-672-4551

  How to contact MSN customer service
  http://support.Microsoft.com/kb/940784

  MSN - contact support
  http://contacthelp.com/directory/Internet/Internet+service+providers/MSN?ListingID=126

  MSN support
  https://support.MSN.com/default.aspx?WA=wsignin1.0&St=1&wfxredirect=1

  MSN Member Center
  http://membercenter.MSN.com/signin.aspx?ru=%2fdefault.aspx

  -----------------------

  Microsoft technical support

  Call Service customer Microsoft direct-1-800-642-7676-heures 05:00 til time 9 PM PST (USA).

  Contact Microsoft Customer Service
  http://support.Microsoft.com/kb/295539

  Microsoft support - contact us
  http://support.Microsoft.com/contactus/?ws=support#TAB0

  Microsoft - Microsoft Technical Support phone numbers
  http://support.Microsoft.com/kb/319726/en-us

  Microsoft - email us
  http://support.Microsoft.com/contactus/cu_sc_selector_email?ws=support%2csupport

  Options chat or telephone of the solution - top-right - Windows 7 Center
  http://support.Microsoft.com/ph/14019#TAB0

  Microsoft - product selection solutions centers
  http://support.Microsoft.com/select/?target=hub

  Solutions Microsoft Fixit Center
  http://support.Microsoft.com/FixIt/

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">