Windows 7 OEM on Acer laptop re-installed, now have the problem of activation key.

Hi, I'm new here.

I bought an Acer laptop last time that built in Windows 7 Home premium installed in it.

recently, I have been having a driver conflict that caused the blue screen and I cannot load windows more than little time after. a guy tried to fix with another version of windows, and the result is that I lost the files of recovery which is supposed to be in the drive.

I use a Windows 7 trial now and it does not accept my previous license... How to solve this?

Should I get a specific Windows 7 home download?

Thanks in advance.

Hello malika,.

In addition to the post of TrekDozer, please see the following link:

https://secure.TX.Acer.com/rcdb/main.aspx?brand=Acer

Thank you!

Debra
Microsoft Answers Support Engineer
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Tags: Windows

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