Windows 7 photo viewer broken by the software update of Intel Corporation display published February 2012

I tried the optional "Corporation - display - Intel (r) Intel's HD Graphics" offered by Windows Update.  The patch installed properly.  I also installed all the patches from Microsoft in the most recent update at the same time - my system is up to date with all patches from Microsoft for Windows 7.

The Intel driver is identified as "Display Intel Corporation software update released in February 2012" with driverid = 20470193 (but doesn't link to winqual included).

After I rebooted the system, I noticed that the Photo Viewer Windows 7 (Microsoft utility provided for the display of image files) was broken.  It would display usually several images, but after a few, trying to go to the next image would cause him to hang, with an error message and an error logged in the system log files.  The error logged has this information:

Log name: Application
Source: Application error
Date: 14/03/2012-16:14:01 (typical, I have hundreds of this recorded error)
Event ID: 1000
Task category: (100)
Level: error
Keywords: Classic
User: n/a
Computer: hp-8200
Description:
Name of the failing application: DllHost.exe, version: 6.1.7600.16385, time stamp: 0x4a5bca54
The failed module name: igdumd64.dll, version: 8.15.10.2653, time stamp: 0x4f3aac44
Exception code: 0xc0000005
Offset: 0x000000000030eb06
ID of the process failed: 0 x 1284
Start time of application vulnerabilities: 0x01cd021efd7da64e
The failing application path: C:\Windows\system32\DllHost.exe
Path of the failing module: C:\Windows\system32\igdumd64.dll
Report ID: 3cc05019-6e12-11e1-8a89-2c27d725ab74
The event XML:
http://schemas.Microsoft.com/win/2004/08/events/event">
 
   
    1000
    2
    100
    0 x 80000000000000
   
    15411
    Application
    HP-8200
   
 

 
    DllHost.exe
    6.1.7600.16385
    4a5bca54
    igdumd64.dll
    8.15.10.2653
    4f3aac44
    c0000005
    000000000030eb06
    1284
    01cd021efd7da64e
    C:\Windows\system32\DllHost.exe
    C:\Windows\system32\igdumd64.dll
    3cc05019-6e12-11E1-8a89-2c27d725ab74
 

The failed igdumd64.dll DLL is part of the Intel driver patch.

I was able to revert to the version of the prior pilot with no problem using Device Manager (you cannot remove this hotfix with the usual methods to remove a patch provided by Windows Update, because it's a device driver).

Once I have returned to the older version of the driver (with the old DLL) flaws with Photo Viewer problems went away.

I don't use many intensive graphics applications, but I would not be surprised if this driver breaks things.

I can't find any documentation on what, if any, problem known this updated driver is supposed to fix.  But he clearly presents problems that did not exist with the driver components, it replaced.

I fully understand that driver development is a challenge, but this driver was clearly not enough tested if it succeeds in breaking simple things like photo viewer.

The driver in question is provided by Intel and the same update available on their web site.  I could certainly follow your collective advice and completely uninstall the graphics driver (which unfortunately would my system using generic VGA graphics, completely ruin my desktop display) and then download the driver from the Intel web site, but I sincerely doubt that the outcome would be different.  Returning to the already installed driver seems to have "fixed" the problem with the update.  And I scored the driver Intel "fix" hidden in Windows Update, so that I won't be tempted to install again, since it's apparently a bad solution to a problem not specified.

For what it's worth, the system in question is a HP Compaq 8200 "CMT", which has a motherboard Intel manufactured with integrated graphics Intel hi-def.  I don't have a graphics component snap.  Graphics drivers who settled on the system worked fine for my needs.

Intel has released an updated version of this driver in February 2011, which, at that time, caused a wave of reports (many of them in this forum) driver Internet Explorer 9, in break with defects occurring all the same Intel supplied DLL. The driver that came with my system seems to have had this problem.

If I was smart enough to understand how to report directly to the Intel they gave Microsoft a bad driver, I would, but as the component that is broken by the pilot part of a standard software for Windows 7 from Microsoft, I chose the problem here.  I'm sure that most of the Windows 7 users that could see a similar problem will seek a solution here, and for me, the solution was to return the driver (using the same procedures that were presented as the solution to the previous February 2011 broken Intel HD graphics driver "fix").

Tags: Windows

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