Windows 7 Pro 64-bit not start after the first update.

Integrated system:

Motherboard: Version of the BIOS Gigabyte GA-X58A-UD3R revision 2.0: FA

CPU: Intel Core i7-930

Memory: 6 GB Corsair PC3-12800 DDR3 Triple channel

HD: Western Digital Black 500 GB SATA 3 Gb/s

Water cooler: Corsair H50

The operating system has been installed and running perfect. Readers for the mobo has been installed and and all is well. I can see everything on my computer, network, disks, programs, Device Manager and etc.

First update for the system, only the important updates were downloaded and after the reboot, the system will not start. The system to start repairing the system but found no problem and restart again and return to the screen of system repair.

The operating system has been installed 5 times and I had the same problem after the first update, the system unbootable. I tried to boot from the Windows dvd, but I had the same problem again.

Can someone help me with this problem?

Thank you

M. Vilela

Hi Danielle,

In addition to the suggestion of Rock Star, you can try the following steps and check if it helps.

Step 1

You can first try to start the computer in safe mode and check if you can boot to the desktop. Access the link below and follow the steps to boot to the desktop. To boot to the desktop in safe mode keep tapping key F8 during restart. Once you see the option to start in safe mode select and press to enter.

http://Windows.Microsoft.com/en-us/Windows7/start-your-computer-in-safe-mode

Step 2

If you are able to boot to the desktop in safe mode, you can access to view the history of update on your computer and search for the error code and the updates that failed to install and post it back.

To view the update history, follow the steps below:

A. open the control panel (all items view) and click the Windows Update icon.

B. click on the link to view update history.

To view the details of a single Windows Update. Select and right-click on a Windows Update list, and then click details.

Step 3

I would say also allows you to perform a system restore in safe mode to see if you can restore the computer to an earlier date when it was working fine.

To restore the operating system to an earlier point in time, follow these steps:

a. Click Start, type system restore in the search box and then in the list click on the system restore program.

If you are prompted for an administrator password or a confirmation, type your password or click on continue.

b. in the System Restore dialog box, click on choose a different restore point and then click Next.

c. in the list of restore points, click a restore point created before you started having the problem, and then click Next.

d. click Finish.

The computer restarts and system files and settings are back to the State they were in when the restore point was created.

Access the link below to learn more about how to repair the operating system and how torestore configuring operatingsystem to a point in time earlier in Windows:

http://Windows.Microsoft.com/en-us/Windows7/what-is-system-restore

I hope this helps. Let us know the results.

Thank you and best regards,

Srinivas R

Microsoft technical support.

Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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