Windows 7 Pro PPTP VPN 807 error and does not connect to the remote server, XP machine connect without problems

I'm just set up my new windows 7 laptop (Dell Precision M4400) running windows 7 Professional and VPN are not working, they're always bombing with error 807.  "The connection between your computer and the VPN server was interrupted."

I created a PPTP connection in order to connect to my workplace and connecting I continually receive an 807 error.

To check my internet etc is work that I have connected to the same place through my existing XP laptop computer (DELL precision M4300) which has the same VPN settings.  Everything connects aok.

I'm also running ESET as my anti-virus and firewall and that you have disabled it to test (normally I have no problem running this and is also running on my XP laptop).  I also confirmed that windows firewall is turned off.

I connect wireless at home, internet works fine, firewall has not changed at each end (I manage both ends) and such noted works for my machine also running more XP wireless.

Hello

Welcome to Microsoft Windows 7 answers Forum!

Note to resolve this problem, we have a support professionals who are well equipped with the knowledge on Windows 7 issues, do please visit the link provided below.

http://social.technet.Microsoft.com/forums/en/w7itprovirt/threads

Hope this information is useful.

Thank you, and in what concerns:

Suresh Kumar-Microsoft Support.

Visit our http://social.answers.microsoft.com/Forums/en-US/answersfeedback/threads/ Microsoft answers feedback Forum and let us know what you think

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    IKEv1 crypto policy 40
    authentication crack
    aes-192 encryption
    sha hash
    Group 2
    life 86400
    IKEv1 crypto policy 50
    authentication rsa - sig
    aes-192 encryption
    sha hash
    Group 2
    life 86400
    IKEv1 crypto policy 60
    preshared authentication
    aes-192 encryption
    sha hash
    Group 2
    life 86400
    IKEv1 crypto policy 70
    authentication crack
    aes encryption
    sha hash
    Group 2
    life 86400
    IKEv1 crypto policy 80
    authentication rsa - sig
    aes encryption
    sha hash
    Group 2
    life 86400
    IKEv1 crypto policy 90
    preshared authentication
    aes encryption
    sha hash
    Group 2
    life 86400
    IKEv1 crypto policy 100
    authentication crack
    3des encryption
    sha hash
    Group 2
    life 86400
    IKEv1 crypto policy 110
    authentication rsa - sig
    3des encryption
    sha hash
    Group 2
    life 86400
    IKEv1 crypto policy 120
    preshared authentication
    3des encryption
    sha hash
    Group 2
    life 86400
    IKEv1 crypto policy 130
    authentication crack
    the Encryption
    sha hash
    Group 2
    life 86400
    IKEv1 crypto policy 140
    authentication rsa - sig
    the Encryption
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    IKEv1 crypto policy 150
    preshared authentication
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    Telnet timeout 5
    without ssh stricthostkeycheck
    SSH 10.1.72.0 255.255.255.0 inside
    SSH timeout 60
    SSH group dh-Group1-sha1 key exchange
    Console timeout 0
    vpnclient Server 91.188.180.X
    vpnclient mode network-extension-mode
    vpnclient nem-st-autoconnect
    VPN - L2L vpnclient vpngroup password *.
    vpnclient username aradetskayaL password *.
    dhcpd auto_config outside_mgts
    !
    dhcpd update dns replace all two interface inside
    !
    a basic threat threat detection
    Statistics-list of access threat detection
    no statistical threat detection tcp-interception
    SSL-trust ASDM_TrustPoint0 inside point
    SSL-trust ASDM_TrustPoint0 outside_mgts point
    WebVPN
    Select outside_mgts
    internal GroupPolicy_91.188.180.X group strategy
    attributes of Group Policy GroupPolicy_91.188.180.X
    Ikev1 VPN-tunnel-Protocol
    internal group VPN - ST strategy
    attributes of group VPN - ST policy
    value of 195.34.31.50 DNS Server 8.8.8.8
    Ikev1 VPN-tunnel-Protocol
    Split-tunnel-policy tunnelspecified
    Split-tunnel-network-list value VPN-ST_splitTunnelAcl
    by default no
    aradetskayaL encrypted HR3qeva85hzXT6KK privilege 15 password username
    tunnel-group 91.188.180.X type ipsec-l2l
    attributes global-tunnel-group 91.188.180.X
    Group - default policy - GroupPolicy_91.188.180.42
    IPSec-attributes tunnel-group 91.188.180.X
    IKEv1 pre-shared-key *.
    remote control-IKEv2 pre-shared-key authentication *.
    remotely IKEv2 authentication certificate
    pre-shared-key authentication local IKEv2 *.
    remote access to tunnel-group VPN - ST type
    VPN-general ST-attributes tunnel-group
    address vpnpool pool
    Group Policy - by default-VPN-ST
    tunnel-group ipsec VPN ST-attributes
    IKEv1 pre-shared-key *.
    !
    class-map inspection_default
    match default-inspection-traffic
    !
    !
    type of policy-card inspect dns preset_dns_map
    parameters
    maximum message length automatic of customer
    message-length maximum 512
    Policy-map global_policy
    class inspection_default
    inspect the preset_dns_map dns
    inspect the ftp
    inspect h323 h225
    inspect the h323 ras
    inspect the rsh
    inspect the rtsp
    inspect sqlnet
    inspect the skinny
    inspect sunrpc
    inspect xdmcp
    inspect the sip
    inspect the netbios
    inspect the tftp
    Review the ip options
    inspect the icmp
    inspect the icmp error
    !
    global service-policy global_policy
    context of prompt hostname
    no remote anonymous reporting call
    Cryptochecksum:212e4f5035793d1c219fed57751983d8
    : end

    door-71 # sh crypto ikev1 his

    There are no SAs IKEv1

    door-71 # sh crypto ikev2 his

    There are no SAs IKEv2

    door-71 # sh crypto ipsec his


    There is no ipsec security associations
    door-71 # sh crypto isakmp

    There are no SAs IKEv1

    There are no SAs IKEv2

    Global statistics IKEv1
    The active Tunnels: 0
    Previous Tunnels: 0
    In bytes: 0
    In the packages: 0
    In packs of fall: 0
    In Notifys: 0
    In the constituencies of P2: 0
    In P2 invalid Exchange: 0
    In P2 Exchange rejects: 0
    Requests for removal in his P2: 0
    Bytes: 0
    Package: 0
    Fall packages: 0
    NOTIFYs out: 0


    Exchanges of P2: 0
    The Invalides Exchange P2: 0
    Exchange of P2 rejects: 0
    Requests to remove on P2 Sa: 0
    Tunnels of the initiator: 0
    Initiator fails: 0
    Answering machine fails: 0
    Ability system breaks down: 0
    AUTH failed: 0
    Decrypt failed: 0
    Valid hash fails: 0
    No failure his: 0

    IKEV1 statistics for Admission appeals
    In negotiating SAs Max: 25
    In negotiating SAs: 0
    In negotiating SAs Highwater: 0
    In negotiating SAs rejected: 0

    Global statistics IKEv2
    The active Tunnels: 0
    Previous Tunnels: 0
    In bytes: 0
    In the packages: 0
    In packs of fall: 0
    In Fragments of fall: 0
    In Notifys: 0
    In Exchange for the P2: 0
    In P2 invalid Exchange: 0
    In P2 Exchange rejects: 0
    In IPSEC delete: 0
    In delete IKE: 0
    Bytes: 0
    Package: 0
    Fall packages: 0
    Fragments of fall: 0
    NOTIFYs out: 0
    Exchange of P2: 0
    The Invalides Exchange P2: 0
    Exchange of P2 rejects: 0
    On IPSEC delete: 0
    The IKE Delete: 0
    Locally launched sAs: 0
    Locally launched sAs failed: 0
    SAs remotely initiated: 0
    SAs remotely initiated failed: 0
    System capacity: 0
    Authentication failures: 0
    Decrypt failures: 0
    Hash failures: 0
    Invalid SPI: 0
    In the Configs: 0
    Configs: 0
    In the Configs rejects: 0
    Configs rejects: 0
    Previous Tunnels: 0
    Previous Tunnels wraps: 0
    In the DPD Messages: 0
    The DPD Messages: 0
    The NAT KeepAlive: 0
    IKE recomposition launched locally: 0
    IKE returned to the remote initiated key: 0
    Generate a new key CHILD initiated locally: 0
    CHILD given to the remote initiated key: 0

    IKEV2 statistics for Admission appeals
    Max active SAs: no limit
    Max in negotiating SAs: 50
    Challenge cookie line: never
    Active sAs: 0
    In negotiating SAs: 0
    Incoming requests: 0
    Accepted incoming requests: 0
    A rejected incoming requests: 0
    Out of requests: 0
    Out of the applications accepted: 0
    The outgoing rejected requests: 0
    A rejected queries: 0
    Rejected at the SA: 0 Max limit
    Rejected low resources: 0
    Rejected the current reboot: 0
    Challenges of cookie: 0
    Cookies transmitted challenges: 0
    Challenges of cookie failed: 0

    IKEv1 global IPSec over TCP statistics
    --------------------------------
    Embryonic connections: 0
    Active connections: 0
    Previous connections: 0
    Incoming packets: 0
    Inbound packets ignored: 0
    Outgoing packets: 0
    Outbound packets ignored: 0
    The RST packets: 0
    Heartbeat Recevied ACK packets: 0
    Bad headers: 0
    Bad trailers: 0
    Chess timer: 0
    Checksum errors: 0
    Internal error: 0

     
    door-71 # sh statistical protocol all cryptographic
    [Statistics IKEv1]
    Encrypt packets of requests: 0
    Encapsulate packets of requests: 0
    Decrypt packets of requests: 0
    Decapsulating requests for package: 0
    HMAC calculation queries: 0
    ITS creation queries: 0
    SA asked to generate a new key: 0
    Deletion requests: 0
    Next phase of allocation key applications: 0
    Number of random generation queries: 0
    Failed requests: 0
    [Statistics IKEv2]
    Encrypt packets of requests: 0
    Encapsulate packets of requests: 0
    Decrypt packets of requests: 0
    Decapsulating requests for package: 0
    HMAC calculation queries: 0
    ITS creation queries: 0
    SA asked to generate a new key: 0
    Deletion requests: 0
    Next phase of allocation key applications: 0
    Number of random generation queries: 0
    Failed requests: 0
    [IPsec statistics]
    Encrypt packets of requests: 0
    Encapsulate packets of requests: 0
    Decrypt packets of requests: 0
    Decapsulating requests for package: 0
    HMAC calculation queries: 0

    ITS creation queries: 0
    SA asked to generate a new key: 0
    Deletion requests: 0
    Next phase of allocation key applications: 0
    Number of random generation queries: 0
    Failed requests: 0
    [SSL statistics]
    Encrypt packets of queries: 19331
    Encapsulate packets of queries: 19331
    Decrypt packets of queries: 437
    Package requests decapsulating: 437
    HMAC calculation queries: 19768
    ITS creation queries: 178
    SA asked to generate a new key: 0
    Requests to remove SA: 176
    Next phase of allocation key applications: 0
    Number of random generation queries: 0
    Failed requests: 0
    [Statistical SSH are not taken in charge]
    [Statistics SRTP]
    Encrypt packets of requests: 0
    Encapsulate packets of requests: 0
    Decrypt packets of requests: 0
    Decapsulating requests for package: 0
    HMAC calculation queries: 0
    ITS creation queries: 0
    SA asked to generate a new key: 0
    Deletion requests: 0
    Next phase of allocation key applications: 0
    Number of random generation queries: 0
    Failed requests: 0
    [Statistics]
    Encrypt packets of requests: 0
    Encapsulate packets of requests: 0
    Decrypt packets of requests: 0
    Decapsulating requests for package: 0
    HMAC calculation queries: 6238
    ITS creation queries: 0
    SA asked to generate a new key: 0
    Deletion requests: 0
    Next phase of allocation key applications: 0
    Number of queries random generation: 76
    Failure of queries: 9

    door-71 # sh crypto ca trustpoints

    Trustpoint ASDM_TrustPoint0:
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    Trustpoint ASDM_TrustPoint1:
    Configured for the production of a self-signed certificate.

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