Windows 7 problem with the Dell XPS 15 laptop (L502x)

Dear friends,

Greetings!

I need your assistance related to a problem, I was confronted with my Dell XPS laptop computer L502x purchased in the United Kingdom a couple of years back. In fact, I tried to update my system for windows-10 de-windows 7 Home Premium (originally installed) via windows update. Later, due to some display problems driver I had to return to the former. But, as soon as I returned my windows for windows 7 HP, it stopped at day no more and I was constantly receives the message from windows update that always ends with a constant error message; so the update process has failed every time.

Therefore, I want to restore my laptop to factory through the restore partition settings that already exist in my machine, the "repair" option does not appear (snapshot attached) when I hit the F8 key. I wonder if there is another option available to use this recovery partition to recover my laptop to factory State. Please suggest me the solution so that I can do what is necessary to restore my machine to the factory settings.

I can't wait to have an encouraging response from you.

Best,

Adnan!

If the Ctrl key pressed, while pressing the F11 key repeatedly (about once per second) at startup does not work, it means that the recovery partition no longer exists.  If this is the case, you cannot restore to the factory.

This would also be the case if the hard drive has been replaced.

Tags: Windows

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