Windows 7 Professional 32 bit. Printer Spooler problem. Cannot print.

I have Windows 7 Professional 32 bit. I did a clean install of Vista.

Basically I'm not able to add a printer, because of the many errors I get.

If I go to the printers-> add printer. I got the error: "Windows can't open add printer." The local print spooler service
does not work. Please restart the spooler or restart the machine.
Then I go to Run-> Services.msc and manually restart and 'Start' the printer spooler.

So now the Add Printer dialog box and choose to add a local printer... There is no existing port to choose
go and it does not create a new port. (I have to reboot and start the spooler each time before you can
to successfully open the Add Printer dialog box). (The Printer Spooler as somehow 'stop' shortly after I 'start'.

Go back and I try to add a network printer. I see my printer network hosted on the network drive, click on the
printer and I select the printer begins to try to install it, but it quickly produces the error message:
"Windows cannot connect to the printer. The local print spooler service is not running. Please restart the spooler or
restart the machine.

I have absolutely no idea what could cause this problem. And Yes, I tried the Support to call Microsoft, the rep had no idea what was causing it.

And the print spooler dependencies are listed below:
This service depends on the following system components:
Remote procedure call

The following system components depend on this service:
Fax


If any ideas why I can't print?

Hi j8636,

As the print spooler service stops automatically, I suggest that run you a scan for viruses/malware.
Run a virus/malware scan and get back to us.

Microsoft Security Essentials
http://www.Microsoft.com/Security_Essentials/

How to get rid of malware by Vincenzo MVP
http://social.answers.Microsoft.com/forums/en-us/vistasecurity/thread/ba80504b-61f1-4D71-960f-b561798b7b42

Kind regards
Abdelouahab

Microsoft Answers Support Engineer

Tags: Windows

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