Windows 7 recognizes the external hard drive, but I can't open to view files.

I have a portable Seagate external hard drive that I have connected to my Windows 7 pc.  The computer recognizes the drive when I go to Control Panel-Hardware and Sound-devices & Printers (it happens that the laptop).  I can't see the drive when I go to the Start Menu of the computer.  He was to drive L while it was working properly.  I checked the driver and tried to update the driver, but when I do it says that the latest version of the driver is already installed.  I tried to use the troubleshooter, but it does not recognize the problem.  I searched the web for solutions, but were unable to find answers.  Help, please.

Is there a stand-alone of Seatools?  I think I'd get ahold of stand alone drive Diagnostics and run them.  If you moved this player so he was reading or writing, it could have caused a head collision since the read/write heads are a tiny fraction of an inch of the surface of the disc.  And then sometimes they just wear out like what either with coins set in motion.  They are usually less than a year, but it happens sometimes.  I would check to see if it is still under warranty.  If so, maybe Seagate could help you.

Good luck.

Tags: Windows

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