Windows 7 search returns results from Outlook 2013, but links to the message will not open the e-mail message.

Windows 7 search returns results from Outlook 2013, but links to the message will not open the e-mail message.  Other results such as Excel or Word work.  When you click on the result of the e-mail, the small window at the bottom of the page displays only the title of the email but no information such as the type of file or the date that you would see with other types of file returned.

Hi Houston,

Please refer to the article:

Open the troubleshooter for search and indexing

http://Windows.Microsoft.com/en-in/Windows7/open-the-search-and-indexing-Troubleshooter

 
For outlook, try built-in archiving option to facilitate the research for you. Please see the description and functionality of AutoArchive in Outlook from the link below.
http://support.Microsoft.com/kb/830119
 
Let us know the result. If the problem is still not resolved, we will be happy to help you further.

Tags: Windows

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