Windows 7 sleep mode is set for 30 minutes, but turns off after 30 seconds or so when I'm online

My mother's computer sleep mode is set for 30 minutes, but it keeps complaining that when she's online, the screen keeps blacking out all 30 seconds or more and she has to move the mouse to retrieve.  Any suggestions on how to fix this?  She uses firefox as browser.

Cindy

Also, check the screen saver settings.

Right-click on the empty desk

Select Customize

Select the screen saver at the bottom right

Set it to None and uncheck the box "on resume, display the logon screen"

Does this solve the problem?

Tags: Windows

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