Windows 7 - sound through the internal speakers but not headphones...

I've upgraded to Windows 7 and got the latest Realtek HD Audio driver, and the internal speakers work fine. Nothing is coming through the headphones well. In the Audio Device Manager, it lists the headphones as "Realtek Digital Output" and seems to work, but there is no sound. Before I could just plug my headphones and it would turn off the speakers and only use the headphones. Help! Any ideas?

Hello jrh388,

To better help, what is the brand and model of your PC?

You can check if the headphones are activated as a playback device. To do this, see the following steps:

·  The Pearl-click Start and type Sound in the start search box.

·  Select card change settings in the Start Menu Options.

·  Then, on the Read tab, right-click and select Show hidden devices and Show disconnected devices if they are available.

· Select headset and select

You can also view the following link for more information about advice for solving common audio problems:

Solutions to solve common audio problems

Please let us know if the steps to solve the problem for you or if you need assistance.

Thank you

Mary
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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