Windows 7 Starter Edition does not recognize a hard drive WD
Windows 7 Starter Edition does not recognize a hard drive WD, I used until last month. Device Manager sees it, he sees the USB controller (it lists as a mass storage device), but I can't access the information on the hard disk, or make use of the last backup. I tried to uninstall USB drives - it is not the thing. It gets listed under disk drives.
Thanks for the reply.
There was no error message: the device has been recognized (listed) by the USB controller and the Device Manager, but not by the management of the disks - so I couldn't access.
I managed to fix the problem after:
-J' scanned the computer (DELL Inspiron) with the Safety Scanner
-J' completely uninstalled all the software associated with an external hard drive
-J' uninstalled the USB controllers
-reboot the system
-reconnected the external HD
-After gaining access to the drive, I installed the dedicated software
Best regards
Tags: Windows
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