Windows 7 Ultimate 64 k product key not valid after more than a year of use

Initially, I bought a Windows 7 Ultimate 64 upgrade as a student version. My computer originally had Windows 98. ten years later my hard drive died, and I learned that you cannot reinstall a version upgrade. (beware of the free windows 10 UPGRADE). I bought a product key of the online Microsoft Store over one year in January of 2015. I have finally is broken down and bought the key because I was advised if I never had to do a Setup again that buying a key meant I could without any other expenditure. It seems to work fine until I recently got a message saying that my copy of Windows 7 Ultimate 64 is not valid. I called the Microsoft store and they claimed to have no trace that I already bought the product key from their part. After a few unsuccessful attempts to locate the original mail, finally, I scored. I received an email from a Laura McBride in the Microsoft Online store, with a product key and a link to a file in Dropbox. So I tried to do a repair and reinstall by using the information in the email. The Dropbox file will not download to my Dropbox, it said its too big. It will not download to my computer as it says that the .zip is too large. I'm reaching here. What can I do next?

No third party or Microsoft Partner are allowed to sell product keys.

Have you tried to restart by phone?

How to activate Windows 7 manually (activate by phone)
1) click Start and in the search for box type: slui.exe 4
(2) press the ENTER"" key.
(3) select your "country" in the list.
(4) choose the option "activate phone".
(5) stay on the phone (do not select/press all options) and wait for a person to help you with the activation.
(6) explain your problem clearly to the support person.

Tags: Windows

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