Windows 7 Upgrade Guide for dv2000 models

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• Windows 7 Upgrade Guide for dv6000/dv9000 models

  Statement:

  You use this guide at your own risk. I take no responsibility for any problem.

  Things you need to know and do before the upgrade:

  1 HP may require that reinstall you Vista back if you have hardware problems to solve the.

  2 HP will not help you if you have software problems because these models are not officially supported

  with Windows 7.

  3. before you upgrade to Windows 7 will make it please Vista Recovery CD/DVD. How all the information here.

  4. all drivers Vista and software preinstalled by HP for your model are in the folder in C:\swsetup .

  If you still have on your HARD drive, then copy this folder on a CD/DVD. You may need them one day.

  5 users with nVidia graphics card should check the temperature of this device before upgrading.

  In this way you will know is it works fine under Windows 7 also.

  How you can check your laptop CPU (processor), the GPU (graphics card), the motherboard or HARD drive temperature?

  To do this use HWMonitor (free and recommended) or Aida64.

  How do you know what model you have and the specifications for it:

  1. click on the Support & drivers link. (The upper part of this page).

  2. in the search box, type your computer laptop product (p/n) number.

  Resources:

  How to locate the laptop n/p

  3. under a portable computer image, you will find the name of your laptop model (example: HP Pavilion dv6205eu notebook PC).

  4. on the same page, click on Product Information -> specifications and you will find all the information on

  your little laptop.

  How to install Windows 7 and what you need to know during the upgrade:

  1 guide: How to do a clean Windows 7 install

  2. all drivers for Windows 7, you will find in the next post below.

  3. some drivers have comment while they are initially made for Vista system.

  During normal installation will fail, and then try to run the file unsuccessfully installed in Compatibility Mode (Windows Vista,

  Windows Vista Service Pack 1 and Windows Vista Service Pack 2).

  Resources:

  Make older programs in this version of Windows

  How to run a program in Compatibility Mode in Windows 7

  CHIPSET DRIVERS

  Solution on COPROCESSOR with yellow exclamation mark () 

  If you have Intel processor:

  Intel chipset (Install and reboot before other drivers) here (version 9.1.1.1025 for 32/64-bit Win7)

  Intel Rapid Storage Technology here (ver 10.1.2.1004 for 32/64-bit Win7) 

  If you have an AMD processor:

  For models dv60xx, dv61xx, dv62xx, dv63xx, dv64xx, dv90xx, dv91xx, dv92xx, dv93xx and dv94xx (example: dv6367am means that your model is dvx3xx, dv9421xw means that your model is dv94xx):

  nVidia Chipset (Install and reboot before other drivers) here (Vista)

  For models dv65xx, dv66xx, dv67xx, dv68xx, dv69xx, dv95xx, dv96xx, dv97xx, dv98xx and dv99xx (example: dv6981tu means that your model is dv69xx, dv9721tu means that your model is dv97xx):

  nVidia Chipset (Install and reboot before other drivers) here   (Vista) 

  Important information for users with nVidia chipset!

  If you have 4 GB RAM or more, then read the article Microsoft Knowledge base on the solution of certain problems that you may have here.

  GRAPHICS DRIVERS

  Intel graphics:

  Inte l 950 and Intel X 3100 here (version 15.12.75.4.1930 for Win7 32 bit) or here (version 15.12.75.4.1930 for Win7 64 bit)

  nVidia Chart: 

  Important information!

  If you have installed all the drivers for graphics card nVidia, then until you install the other version will be

  you will first need to remove the old drivers. Check below how guide (that there is no standard uninstaller

  ( process):

  How to remove drivers Windows system nVidia graphics.

  Drivers:

  nVidia GeForce 8400 M GS and nVidia GeForce 8600 M GS:

  OPTION 1
  

  267.76 version here for Windows 7 32 bit or here for Windows 7 64-bit.

  OPTION 2

  Version 197.16 here for Windows 7 32 bit or here for Windows 7 64-bit.

  Note:

  Don't forget to first uninstall previous graphics driver.

  nVidia GeForce GO 6150 M, 7150 M, 7200 M, 7400 M or M 7600:

  OPTION 1

  First try installing the Vista drivers for your model.

  Resources:

  How to find all the drivers audio and graphics of Vista for a specific model on the HP sites?

  OPTION 2
  

  If the drivers will not work so try modded drivers worm 195.81.

  Note:

  Don't forget to first uninstall previous graphics driver.

  How to install Windows 7?

  1. download driver here (for 32-bit Win7) or here (for Win7 64 bit) double click and select extract,

  2 download from this site with the drivers also modified INF and replace original INF in extracted folder,.

  3 install and reboot.

  OPTION 3

  Last thing you can do is install graphic driver from Windows Update.

  Note:

  Don't forget to first uninstall previous graphics driver.

  1.open Windows Update by clicking on the button start , clicking on " all programs " and then clicking on '

  Windows Update '.

  2in the left pane, click " check for updates " and then wait while Windows searches the latest updates

  for your computer.

  3select the " optional updates " and install from there only driver for your graphics card.

  AUDIO DRIVERS

  Conexant HD Audio

  Use the Vista drivers for your model.

  Resources:

  How to find all the drivers audio and graphics of Vista for a specific model on the HP sites?

  Realtek HD Audio

  Use the Vista drivers for your model.

  Resources:

  How to find all the drivers audio and graphics of Vista for a specific model on the HP sites?

  If the Vista drivers won't work well for you then try to use Realtek official a of here (32/64 bit Win7).

  "" When you enter this link check it 'I accept the foregoing." and after that click on the " Next " button.

  MODEM DRIVERS

  Conexant Modem here (A worm 7.61.0.0) (Vista) - If you have the sound card Conexant

  Motorola SM56 modem here (ver6.12.6.0 A) (Vista) - If you have the Realtek audio card

  HP QUICK PLAY 

  HP QuickPlay here (ver 3.7 v.6112 for 32/64-bit Win7)

  Notes:

  • It must be installed before HP Quick Launch Buttons.
  
  
  • You have installed this software and it crashes when you use?

  Uninstall your current version of HP QUICK PLAY and install what you had in Vista.

  Resources:

  Uninstall software in Windows 7

  Uninstall or change a program in Windows 7

  If you've burned CD/DVD with C:\swsetup folder as proposed in the guide then you will find it.

  HP Quick Launch buttons

  Solution on KEYBOARD FILTER with yellow exclamation mark ()  

  HP Quick Launch buttons here (ver 6.50.13.1 for 32/64-bit Win7)

  WIRELESS DRIVERS

  Intel Wireless here (ver 13.0.0.107 for 32/64-bit Win7)

  Broadcom wireless here (ver 5.60.48.35 for 32/64-bit Win7)

  Atheros Wireless here (ver 8.0.0.316 for 32/64-bit Win7)

  HP wireless Assistant here (ver 3.50.12.1 for 32/64-bit Win7)

  Bluetooth wireless here (ver 6.5.0.2000 for 32/64-bit Win7) only for models with Bluetooth.

  Note:

  How to install the Bluetooth driver?

  Click on the link below:

  How to install the driver Bluetooth HP Windows 7.

  ETHERNET DRIVERS

  LAN Realtek RTL8101 here (for 32/64-bit Win7) only for models with Intel processor.

  Models with AMD processors need not install any additional Ethernet file, because the drivers for it are in the chipset package.

  CARD READER

  Solution on BASE SYSTEM DEVICE with yellow exclamation mark () 

  Ricoh 5 - 1 card reader driver here (ver 6.10.01.03 for 32/64-bit Win7)

  TOUCHPAD DRIVER

  Synaptics TouchPad here (ver 16.0.1.0 for 32/64-bit Win7)

  Note:

  Default is activated the scroll two - finger. If you want to use only one finger to scroll, check out the link below:

  How to change two - finger scrolling on One - Finger scrolling in Synaptics TouchPad software.

  ONLY IF YOUR MODEL: WEBCAM 

  CyberLink YouCam here (ver 2.0.3115 for 32/64-bit Win7)

  Note:

  If you have a problem with your webcam, check below links to HP documents:

  Solve Webcam Windows problems

  Test a Webcam using your favorite Instant Messaging

  3VRX (optional software)
  

  on the screen the images and associated sounds that are displayed and heard when volume control

  3VRX here (version 2.5 for 32/64-bit Win7)

  Note:

  Here is YouTube video that shows what you can do with this software.

  ONLY IF YOUR MODEL HAS: FINGERPRINTS READER
  

  1. uninstall all software and previous fingerprint reader drivers

  Check below how guide (only it's non-standard uninstall process):

  How do I uninstall the driver and the AuthenTec fingerprint software

  2 you can install now correct fingeprint reader driver and software.

  There are two apps that are available on this device:

  - AuthenTec TrueSuite

  and

  -DigitalPersona Personal (recommended).

  Information on how to install the software you will find below guides:

  AuthenTec TrueSuite, fingerprint AuthenTec and Windows 7

  DigitalPersona Personal fingerprint AuthenTec and Windows 7

  ONLY IF YOUR MODEL: DVD PLAYER WITH LIGHTSCRIBE

  How can you check is your DVD with Lightscribe drive?

  The Panel of DVD, there will be a Lightscribe logo.

  

  LightScribe Host software [Link removed - Site is no longer available] (worm 1.18.22.2 for 32/64-bit Win7)

  Report of the changes that have been made in the guide

  Edited the 16/01/2010 updated Synaptics TouchPad driver to ver 14.0.3.1, update Broadcom driver to ver 5.60.18.41

  Edited the 18/01/2010 updated nVidia Graphic article. Adding drivers for nVidia GeForce 8400 M GS and nVidia GeForce 8600 M GS (version 195.62)

  Published the 19/01/2010 updated LightScribe software 1.18.10.2 worm host

  Edited drivers fingerprints of 02/05/2010 update, software and added guides to fingerprints.

  Published the 2010-02-27 updated LightScribe Host at worm 1.18.11.1 software

  Published the 03/03/2010 update HP Quick Launch Buttons to worm 6.50.13.1

  Published the 03/20/2010 updated Synaptics TouchPad to worm 15.0.9.0 (this version allows multitouch gestures)

  Published two guides added 21/03/2010. How to remove drivers Windows system nVidia graphics and how to install the HP Bluetooth driver in

  Windows 7.

  Published the 03/25/2010 updated LightScribe Host at worm 1.18.12.1 software

  Changed name Intel Matrix Storage Manager published 26/03/2010 to the Intel Rapid Storage Technology technology, has added Intel Rapid Storage Technology

  worm 9.6.0.1014

  Published on 31/03/2010 update nVidia graphics with uninstall guide section, updated drivers for nVidia GeForce 8400 M GS and 8600 M GS

  worm 197.16

  Published the 04/10/2010 updated LightScribe Host at worm 1.18.13.1 software

  Published the 05/04/2010 updated LightScribe Host at worm 1.18.14.1 software

  Published the 05/05/2010 updated Synaptics TouchPad driver to ver 15.0.13.0, updated HP QuickPlay for ver 3.7 v.6112

  Published 21/05/2010 Update for ver 5.60.48.35 Bradcom, Atheros wireless to worm 8.0.0.316 update, update Synaptics touchpad wireless

  15.0.13.3 worm

  Edited the 24/05/2010 update HP Wireless Assistant to worm 3.50.11.2

  Edited the 24/06/2010 updated Synaptics TouchPad to worm 15.0.17.4

  Published 30/07/2010 update Broadcom wireless - the same version but with a few improvements, HP Wireless Assistant updated to ver 3.50.12.1

  Added drivers published 04/01/2011 for nVidia GeForce 8400 M GS and nVidia GeForce 8600 M GS (ver. 267.76)

  Published the 04/02/2011 update software LightScribe Host at worm 1.18.22.2, added a guide: how to change two - finger scrolling on One - Finger

  Scrolling in Synaptics TouchPad software.

  Published driver update 12/14/2011 for technology Intel® Rapid Storage Technology

  Published 05/07/2012 updated driver for HP Bluetooth worm 6.5.0.2000, Synaptics TouchPad driver to ver 16.0.1.0, updated guide: how to install

  Driver HP Bluetooth Windows 7

• Windows 8 upgrade - support for Toshiba laptops models

  Hi community

  If you want to know if your mobile phone is supported by Toshiba win 8 update, please visit this page:

  + The table below lists all Toshiba models by short numbers that are currently supported for the Windows 8 upgrade program. +

  http://EU.computers.Toshiba-Europe.com/innovation/generic/Windows8-matrix

  _ * Incidentally: * _

  If you are looking for specific * Windows 8 drivers * for your Toshiba laptop, visit the drivers of Windows 8 for the upgrade wizard page:

  http://EU.computers.Toshiba-Europe.com/innovation/windows8_drivers.jsp?service=EU

  Welcome them
  Tom

• Will be a Windows 7 upgrade works for me, or is there a solution for Vista

  Due to a full HARD disk, I cloned it on a new larger HARD drive. Windows will now do no updates. Copy from one place to the other often hangs and needs to reset to do something else. I tried a re installation of Vista, but starting to think than to go to Windows7. An update will work which is obviously a Vista with something missing? I saw that I have Live and he began to make my address book, that he was advised that an update is available, but it also stops. Can I go to 7 or is there a solution for Vista

  Mike

  An upgrade installation can fail if there is already a problem with Vista.  It is better to solve the problems you are having with Vista first.  First see if you can solve the problems of update.  Visit the Windows Vista update forum

  http://answers.Microsoft.com/en-us/Windows/Forum/windows_vista-windows_update?page=1&tab=no

• upgrade options for PC model: s5268hk

  Hi guys, I plan to upgrade, but since it is a slimline version and I'm afraid to open it myself because it's an original HP any potential for the memory and the video card upgrade? What is the guidelines and limits? I use CAD and 3D modeling and rendering of related programs. Thank you!

  Add more memory is not too much a problem.  Slimline PCs do not have a big power supply for adding a video card greater is going to be a problem because your PC has only a power of 220 watts.  Slimline PCs were not designed to be upgraded.

  Applications you mention will require a much larger PC really help.

• Hi can I use xp for dv2000 recovery disk to downgrade a dv2000 with preinstalled vista thank you

  Hello

  I have 2 laptops of dv2000 with different model No, s

  one with xp factory mounted and the other with factory installed vista

  can I use the xp from the computer recovery disks laptop xp

  to downgrade vista to xp or is it better to install windows 7 please

  Thank you very much

  maggieglanville

  Hello:

  You probably have to downgrade your laptop from Vista to XP, but you do not have a license (right to downgrade) to do with Microsoft.

  Normally, the desktop and professional laptops only received rights to downgrade to XP due to risk of operations undertaken grinding halt because of software with some programs and Vista incompatiblities.

  Personally, it is best to switch to Windows 7.

  Since your laptop with Vista, it can run Windows 7. For all the missing drivers you may need to you can use normally drivers Vista on the support page and the driver of your laptop.

  In addition, you can read through this guide for dv2000 for Windows 7 upgrade.

  http://h30434.www3.HP.com/T5/notebook-operating-systems-and/Windows-7-upgrade-guide-for-DV2000-models/TD-p/186936

  Paul

• Windows 10 Upgrade Wizard starts do not

  I am trying to install windows on my pc (windows7) 10, but when the windows 10 Upgrade Wizard window appears, it goes nowhere. It's just blank white screen and I've been patient (waited more than five hours). can you help me?

  Try to restart your computer and see if the problem is corrected.

  If the window is still a Virgin after restart, try to use the tool of creation of media (MCT) to upgrade. The MCT is a small download manager which will get the upgrade for you.

  Download it from the link below. Open it, and then select Upgrade now and follow the instructions to download and upgrade.

  Now download the MCT

  For a complete, step by step on the upgrade using the MCT, see article from wiki below:

  Windows 10 upgrade guide

• HP Pavilion DV6 - 2057CL: Maintenance and Service Guide for the HP Pavilion DV6 - 2057CL

  Normally, HP helps a user/customer search for a maintenance and Service Manual for their computer, but I'm unable to locate a manual for my DV6 - 2057CL.  (???)  If anyone knows where I could find one of them, or maybe not even a link for me to be able to go to?

  I appreciate all help.

  Hello

  Normally CL machines are for the Club. You did by the machine of a club? Unfortunately, no maintenance and Service of Guide for this model/product:

  http://h10025.www1.HP.com/ewfrf/wc/manualCategory?cc=us&LC=en&product=4041728

  You can try other books of the same generation dv6 (year 2009):

  http://www.HP.com/CTG/manual/c01744837.PDF

  http://www.HP.com/CTG/manual/c01859609.PDF

  Kind regards.

• Why can't I enter my upgrade key after Windows Anytime Upgrade on Vista?

  I bought the software update Window 7 Ultimate. I followed the instructions on the box:

  Click the Start button

  In the search box, type Windows Anytime Upgrade

  Click Windows Anytime Upgrade and clide enter an upgrade key.

  Yet, there is no link that says enter an upgrade key. There is only a link to the site Web microsoft talks Windows 7.

  I downloaded the Windows Upgrade Advisor. I did everyting that he told me to do. He checked that the computer was eligible for an upgrade (Toshiba Satellite running Vista).  I tried again with the Windows Anytime Upgrade again. There is still no link to enter the upgrade key.

  What should I do to get to the place to enter the upgrad key?

  Please note that there are no Windows Anytime Upgrade (WAU) for Windows Vista to Windows 7. There is only Windows Upgrade (WU) in which you need to buy a Windows 7 disc and upgrade of the key. You can refer to the link below for more information about upgrading Windows Vista to Windows 7.

  http://Windows.Microsoft.com/en-us/Windows7/help/upgrading-from-Windows-Vista-to-Windows-7

• Reinstall the Windows 7 upgrade

  My Gateway PC crashed and I tried to restore with the Windows 7 Upgrade dvd and it did load up and installed and then stop to restart. Once it restarted, the screen works reconfiguration and became black. After trying to restart several times I kept getting a black screen on several occasions, I then did a clean installation of the OEM Windows Vista Home Premium and then tried to load Windows 7 upgrade - same thing with the black screen.  Did an another clean install of Vista and this time I have activated Vista with the slui.exe 4 and activation has been refused. I then took the license key number on the back of the gateway PC and did a change windows license key then slui.exe 4 and it has been properly activated OEM Windows Vista with activation of the phone.
  At this point, I'm with an its own Active Window Vista Home Premium and need to know how the used the Windows 7 upgrade disc for windows 7 load on my pc without any problem of black screen. I appreciate any help on this.

  If you have compatible hardware and your computer still stops responding, disable any unnecessary material. Remove (USB) universal serial bus devices. Remove or disable network cards, sound cards and cards of the series; and then restart the installation.

  Its possible your installation media can be damaged, try to get a new copy:

  http://answers.Microsoft.com/en-us/Windows/wiki/Windows_7-update/how-to-what-are-my-options-for-obtaining-Windows-7/528163c1-0b2e-4AD2-a26d-7112851d1dc2

• Accidentally purchased Windows 7 Upgrade from Vista but they have XP

  I have Windows XP.

  I made a custom from the disc of Windows 7 Setup, but it is designed for Vista upgrade only. Bought by mistake off Newegg, my mistake.

  Product key is not accepted because Vista 7 has not been installed.

  Is there a way to get around this?

  I'm out of luck and will have to buy the full version?

  Thank you!

  As far as I know, there is no product that you are inferring that you have (a media/product Windows 7 upgrade key for Windows Vista upgrade system based only).  You need to simply (by design) perform a clean installation of Windows XP to Windows 7.

  see if this article helps to get your license activated:

  http://www.SevenForums.com/tutorials/31402-clean-install-upgrade-Windows-7-version.html

• "Windows anytime upgrade wasn't sucsessful.

  Hello

  I try to use windows anytime upgrade to update my Windows Home Premium 64-bit for Windows 7 Professional operating system. Everything works fine. The initial upgrade key valid without any problem, and a window pops up after about 30-40 seconds to say;

  WINDOWS UPGRADE, "launch the upgrade"...

  The upgrade may take as little as 10 minutes on... Your computer restarts automatically.

  After about 10 minutes a message ""Windows anytime upgrade was not sucsessful"- the upgrade wasn't sucssesful, please try the upgrade again."

  I tried this 6 times now with the same result every time. I can't find anywhere on the MS site where I can get help for this. I paid UK£ 120.00 for this windows any time upgrade key, and it seems that the only way I can send an e-mail to aid must pay UK£ 46.00 email support which is crazy for a new product.

  Someone kindly help me.

  Thank you

  Rob

  If you have a retail version of Windows 7, then use the "Anytime Upgrade":
  When you use the "Anytime Upgrade" option, all what you need to do is enter the product Windows 7 upgrade key has been purchased. Do this by clicking on: start/search and enter: upgrade Express

  Upward to a more powerful edition
  http://www.Microsoft.com/Windows/Windows-7/get/anytime-upgrade/Home-Premium.aspx

  Upgrade to another edition of Windows 7 by using Windows Anytime Upgrade
  http://Windows.Microsoft.com/en-us/Windows7/upgrade-to-another-edition-of-Windows-7-by-using-Windows-Anytime-Upgrade

  A 'step by step' to go through an upgrade to a lower edition of Windows 7 to a higher edition of Windows 7:
  http://windowsteamblog.com/blogs/Windows7/pages/the-Windows-Anytime-Upgrade-experience-for-Windows-7.aspx

  Paths to upgrade Windows 7 (supported upgrade scenarios)
  http://TechNet.Microsoft.com/en-us/library/dd772579%28WS.10%29.aspx

  Windows 7 Starter to Professional upgrade Express
  http://www.Microsoft.com/Windows/buy/Windows-7-upgrade-Starter-to-professional.aspx

  Most likely the best option and the most popular will be the Home Premium upgrade to Windows 7 Professional, which includes Windows XP Mode. The extra $50.00 for Windows 7 Ultimate will only give you two additional features, bitlocker (for security) and the ability to switch between any of 35 languages.

  Windows 7 - Anytime Upgrade - frequently asked Questions:
  http://Windows.Microsoft.com/en-us/Windows7/Windows-Anytime-Upgrade-frequently-asked-questions

  Windows 7 - upgrade Express features:
  http://Windows.Microsoft.com/en-us/Windows7/products/features/Windows-Anytime-Upgrade

  Windows 7 - version comparisons:
  http://Windows.Microsoft.com/en-us/Windows7/products/compare-editions

  MS Windows 7 store price:
  http://store.Microsoft.com/Microsoft/Windows-Windows-7/category/102

  Note: Retail 'Full' or 'Upgrade' product keys will work when you use the Express Upgrade feature.
  The Express Upgrade "may" not always work for users who have system integrators and or OEM product keys, this applies also to VL (Volume License), MSDNAA or key teaching will not work with the Express upgrade. KMS users consult your administrator before attempting to perform an Express upgrade.

  JS
  http://www.PAGESTART.com

  Never be afraid to ask. This forum has some of the best people in the world to help.

• Windows 8 Pro upgrade possible for Satellite Pro C650?

  Read in forums, but can't see a particular mention of my model of laptop. Short part PSC13A.

  Just bought Windows 8 Pro with the intention of upgrading to Windows 7.
  Anyone with this model manages to do with success?
  Should I first download an update to the driver? Or install Win8 first and then update driver?

  Have run the upgrade wizard and seems mostly ok apart from "your PC firmware does not support secure boot if you won't be able to use it in Windows 8.".

  That's what worry?

  Thanks for any help that you can give a geek MOM. =-)

  Secure boot is a new feature of UEFI firmware. UEFI replace BIOS on laptop computers that are provided with Windows 8...

  Windows 8 will work on PCs that have a BIOS, you do not need UEFI / Secure Boot.

• Toshiba for Windows Vista Upgrade Assistant

  I have the Qosmio G35-AV600 and I got the Express Upgrade 4 Windows Vista Package. I downloaded the Toshiba for Wndows Vista Upgrade Wizard, but when I run the following message appears "there no vita softwear components availble for this model of computer right now. What is going on?

  I don't know on what Toshiba download page, you searched a Vista drivers but on http://www.csd.toshiba.com/cgi-bin/tais/su/su_sc_home.jsp, you will find everything you need.

• Satellite A300-247 - cannot register for the Windows 7 upgrade

  Hi all

  I have the problem by registering for free Windows 7 Upgrade.

  I have a Toshiba Satellite A300-247 and in their registration require the number of room and the j) not it is only numbered series. I bought the laptop in Israel. Is someone know what to do thank you to useful... Lars_3 thank you very much you the answer.

  Logo of the model is still off I wanted to say thank you, there are problems in the site of the browser servers think so much

  Hello!

  To be honest it's a little hard to understand your question.

  What exactly is your problem? I think you want to register on the site to upgrade to Windows 7.
  I n t have experience with this because I didn t buy such a phone compatible update yet, but I think that you need the serial number and the model number of the laptop. The two pieces of information you can find on the underside of the laptop.

  Don t forget that this upgrade option is available for laptop purchased from June 26, 2009 to January 31, 2010.

  Good bye