Windows 7 won't let me change the settings to import images

Hello
I hope someone can help with this one!

When I try to import images using Auto play "Import pictures and videos using windows" dialogue opens that gives me the choice of 'Mark' photos. The import settings"(in blue) shows also available to change the import settings but when I click it nothing happens? Out of curiosity I went to profiles, my partner profile has attempted to do the same thing and when I clicked on the "import setting" a new dialog box open for inviting me to make changes, I tried. So my question is:

Why does Windows 7 let me not change my own profile import settings, and how do I reset the import settings?
I have searched questions and knowledge base but cannot find an answer to my specific problem.
Any help is appreciated!
Laurie

Hello

I suggest to create a new user account and check. If it works in a new user account, then probably your user account have been damaged and would need a fix.

Create a user profile.
http://Windows.Microsoft.com/en-us/Windows7/create-a-user-account

Now search for the question.

Follow the link provided below to fix the damaged user profile.
http://Windows.Microsoft.com/en-us/Windows7/fix-a-corrupted-user-profile

Tags: Windows

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