Windows 8.1 - icon of folder/files appearing as black square and Panalpina Start/Control is not a white screen

Hello

In my system, almost all (90%) icons of the folders and files have become the black square boxes. In addition, start button does not respond, control panel is a white screen. However, all files and programs are open and running normally like MS office, Chrome, PDF, etc.

I tried to boot from USB (which I have no DVD player in my system), it is not read it thus in error. Also it does not "cmd" as an administrator.

I deleted the iconcache files of C:\Users\[User]\AppData\Local\Microsoft\Windows\Explorer ' as suggested by http://answers.microsoft.com/en-us/windows/forum/windows_8-desktop/windows-81-desktop-icons-are-black-squares/b8ca17eb-44b6-4bbe-8945-d7499798e408.

but no use.

Hope someone could help me.

Thanks in advance,

ASIF

Hello Asif,

Thanks for posting your query in Microsoft Community.

I imagine the inconvenience that you are experiencing and will certainly help you in the right direction to solve the problem. However, I would be grateful if you could answer a few questions to refine the question in order to provide you with better assistance.

  1. You did it any significant hardware or change software on the computer before this problem?
  2. What anti-virus is installed in the system?
  3. What is the exact error message you get when you start your system from a USB/DVD?

The question could arise for various reasons, including the corruption of system files, virus infection or a specific corruption of the user profile. In order to diagnose the problem, I would suggest trying the following methods and check if the problem persists.

Method 1:

I suggest to start your system in safe mode and then try to run the elevated command prompt. If you are able to do it, then try to run a scan of the file system (CFS) auditor to check corruption of system files in the system. SFC scan will search for system files corrupted on the computer and fix them.

  1. Press the Windows key + X, click prompt (Admin).
  2. In the command prompt, type the following command and press ENTER:
    sfc/scannow

For more information, refer to this link:

Use the System File Checker tool to repair missing or corrupted system files

If the problem persists, try the following method.

Method 2:

You can run the Microsoft Safety Scanner to make sure that the computer is free of infections:
http://www.Microsoft.com/security/scanner/en-us/default.aspx

Note:
the Microsoft Safety Scanner expires 10 days after being downloaded. To restart a scan with the latest definitions of anti-malware, download and run the Microsoft Safety Scanner again.
The data files that are infected must be cleaned only by removing the file completely, which means that there is a risk of data loss.

If the problem persists, proceed to the next method.

Method 3:

I suggest to create a new user (Local account) with the permission of the Administrator profile and check the account number. Make sure that you follow the steps mentioned in the article: create a Local account and let us know the results.

Hope this information is useful. Let us know if you need more help, we will be happy to help you.

Tags: Windows

Similar Questions

  • Error to connect to the webcast - Windows Media Player cannot play the file because a network error occurred. The server may not be available.

    Original title - PROBLEM WITH WINDOWS MEDIA PLAYER

    I tried to view a technical presentation online and this is the error I received; -what it means and how can I fix it?

    Windows Media Player cannot play the file because a network error occurred. The server may not be available. Check that you are connected to the network and that your proxy settings are correct.

    Hi NinaOwens,


    1. are you able to view the same content from a different computer?
    2. you get the error only with a particular file or with the majority of them?
    3. during how long have you had this problem?
    4. did you sons of recent change the computer?

    You can see the links below and check if the proxy settings are correctly performed. Also you can check the other links to verify network connections-
    http://Windows.Microsoft.com/en-us/Windows-Vista/change-proxy-settings-in-Internet-Explorer

    http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-Internet-connection-problems

    http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-network-connection-problems

     

    I hope this helps.

  • I want to edit my images raw on photoshop cs5.  But when I go to open the. CR2 file, it says: "could not complete your request because the file appears to be a model of camera that is not supported by the installed version of Camera Raw. Please visit

    I want to edit my images raw on photoshop cs5.  But when I go to open the. File CR2, it says:

    "Could not complete your request because the file appears to be a model of camera that is not taken in charge by the installed version of Camera Raw. Please visit the Camera Raw help documentation for more information.  ''

    When I go to the updates using photoshop I try to update photoshop and photoshop camera raw, but it then says

    "Updates cannot be applied to the error log file can help you identify the problem. Then try to update again. If problems persist, contact customer support for further assistance.

    8.7.1 (CS6) Photoshop Camera Raw there is an error in the installation of this update. Quit and try again later. Error code: U44M1I216 "

    I don't know how to get around this help please

    CR2 files of what Canon camera?

    Supported cameras is listed here

    Camera Raw plugin | Supported devices

  • If I Zoom in an image appears a large black squares and I do not see the image, I use a CC 2015 Photoshop in a Mac, can anyone help me please?

    If I Zoom in an image appears a large black squares and I do not see the image, I use a CC 2015 Photoshop in a Mac, can anyone help me please?

    There are three things to try. If this image has been opened through Adobe Camera Raw 9.0, unchecking the GPU in ACR preferences. 9.1 is up-to-date and should have corrected it.

    Second: Photoshop Preferences > Performance > GPU settings advanced, tamp him drawing to this Basic Mode.

    If it does not, uncheck the box "Use Graphics Processor" in Photoshop preferences until there is a fix.

    I don't think that OSX allowed for graphics drivers updated by author GPU like Windows does.

  • Why are some of my file names have black fonts and some in the same folder have blue fonts?

    In the same folder, some of my file names appear suddenly in blue font and others in black letters. What is the meaning of the different colored fonts?

    Open Windows Explorer.  Click Tools > folders and select the view tab.  Scroll down to "Display encrypted or compressed NTFS files in color" selected?  Change the display of the Explorer WIndows if you change this option?  Generally, the encrypted files are shown in green and compressed files (i.e. zip files) are indicated in blue, while the normal files are represented in black.  They can also be colored differently if they are on a different partition or files have been created while the computer is connected to a different domain.

  • Image files appear corrupt in Lightroom and PS

    So far, I'm sure I have eliminated at least that there is a memory card problem I tried 2 different ones. I can display properly on my LCD of the camera and the thumbnails of the files in the Finder.

    The problem is NOT all the files, just a few. Once I open Lightroom or PS, the files appear as follows:

    AMP_4156.jpg

    I had a similar problem the other day, but not in Lightroom. The same question would be noticeable once I run PS once, and he saw a preview on the Finder. So, if I went back to PS and he re-recorded, it fixed itself. Very strange things. It was with most of the files I was working. Help, please?

    Could be the storage corruption; I would be careful and do not forget to save something essential, just in case my drive goes kablooey. (This is something people should do anyway, we never leave valuable objects like digital images in one place.)

  • I am trying to download 13 elements EP on my laptop Lenovo running Windows 8.1 but get a messagi as the file to archive is missing and that the installation will not go further.

    I am trying to download Photoshop elements 13 but after apparently downloading, I get a message that a file of archive is missing and the download will not progress any further. I use a portable Levovo running Windows 8.1

    you need corresponding 7z, too - not just the exe file.  put them both in the same directory and double-click on the exe file

    Available downloadable Setup files:

    Download and installation help links Adobe

    Help download and installation to Prodesigntools links can be found on the most linked pages.  They are essential; especially steps 1, 2 and 3.  If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".

    window using the Lightroom 3 link to see these "important Instructions".

  • Remove Desktop Icon shortcut arrow without creating a black square problem

    I found the following on the web to make the desktop icons disappear (they are transparent rather).  However, it has created a new problem; black square after turning on the laptop the next day.  Black squares did not show up on top of each simple desktop icon, but it's quite a few of them.  I was able to get rid of the black squares by reversing what has been created in the registry keys. but of course the arrows are back.  I don't want to.

    These are the instructions for WINDOWS 7 Home Premium 64-bit: (this is what I'm running on my laptop)

    1. press Windows + R to open the Run dialog box, type regeditand press ENTER.

    2 in regedit, navigate to the location below:
    NOTE: If Shell icons is not in the left pane under the Solution Explorer, right-click on Explorerand click New and key. Type of the Shell icons for the new key name, and then press enter.

    Code:

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Shell Icons

    3 in the right pane of Shell Icons, right-click on an empty area, click/click on New and string valueand name it 29.

    4 double click on/tap on the value of sting 29 to change.

    5 type the full path of the custom file .ico in quotes, OR copy and paste the path below for which overlay icon you want to use and click / press OK.

    (Transparent) %windir%\System32\shell32.dll,50

    (Small arrow) %windir%\System32\shell32.dll,29

    (Large arrow) %windir%\System32\imageres.dll,154

    6 newspaper market, or restart the computer to apply.

    Question (s):

    1. can someone please help explain why black squares?

    2 y at - it a solution to get rid of the arrow shortcut on desktop icons without creating the black square problem?

    Sorry, but I have no idea. I used method 1 on one machine and it work on another.
     
     
     
  • After that I have enter my serial code # and select the location in which to install Lightroom, I click on install.  Windows asks if I want to leave, I say Yes.  Then it starts installing but quickly gives a screen Installation failed

    After that I have enter my serial code # and select the location in which to install Lightroom, I click on install.  Windows asks if I want to leave, I say Yes.  Then it starts installation but quickly gives a failed Installation display The error summary of files gives me no information.  Any ideas?

    Thank you, but I thought about it.  I have to select "Run as Administrator" on the installer so that it works correctly on Windows 8 Pro.  FYI just when it happens again.

  • Some songs bought on Itunes and add them to an existing selection. They appear in the playlist and on computer but will not be synchronized to the Iphone. Help, please!

    Bought a few songs on ITunes and add them to an existing selection. They appear on the computer and in the playlist, but will not be synced to an existing selection on the IPhone 6. Help, please.

    This is the computer on which the phone is synchronized, and playlist is selected on the tab music from the phone to synchronize the phone? If the 'sync' button is not a copy the playlist update on you have tried to make a change on the screen of synchronization (for example in selecting/disable-selecting a playlist and sync and then get back on your original selection and re-sync)?

  • When I try clicking on my start in windows mail page icon, mail, or the app won't open and instead this system32 folder opens.

    Original title: windows problem

    someone has an idea, when I try to click on my start page icon in windows mail, the mail or the app won't open and instead opens this system32 folder.  I don't know what the problem is?  I bought Kaspersky and it works constantly to keep my computer which, incidentally, is like 7 months safe and secure.  Someone knows what's going on and or how to solve this?  also, when I open the file in windows Explorer, it is immediately as does not.  to frustrate and the computer runs very slowly because of these problems?   HELP HELP HELP...

    Try to test in safe mode, and then try to test in a clean boot.

    How to start Windows 8 in Mode safe
    http://www.bleepingcomputer.com/tutorials/start-Windows-8-in-safe-mode/

    How to perform a clean boot in Windows
    http://support.Microsoft.com/kb/929135/en-AU

    How to perform a clean boot for a problem in Windows Vista, Windows 7 or Windows 8
    http://support.Microsoft.com/default.aspx/KB/929135

    What happens if you create and test with another Windows user rather than your current user?

    Create a Windows 8.1 user account
    http://Windows.Microsoft.com/en-AU/Windows/create-user-account#create-user-account=Windows-8

    Using the Task Manager, take a look on the Details tab and see what program uses all CPUS.  It will be the program that slows down your computer and your slowness of cause.

    How to use the new task manager in Windows 8
    http://www.howtogeek.com/108742/how-to-use-the-new-task-manager-in-Windows-8/

    I know you have Kaspersky but it might be time for a second opinion.

    I see a lot of recommendations here for programs such as -

    Malwarebytes' Anti-Malware
    http://www.Malwarebytes.org/products/malwarebytes_free

    SuperAntispyware
    http://SUPERAntiSpyware.com/

    They are manual scans and only run when you tell them to do.

    See if the program can diagnose any problems with applications and correct.

    Download and run the troubleshooter modern UI App and check.
    http://download.Microsoft.com/download/F/2/4/F24D0C03-4181-4E5B-A23B-5C3A6B5974E3/apps.diagcab

  • Files appear in 'Read only' and unable to change that.

    I have Windows 7 Ultimate. A couple of weeks, I had a big problem with some of my permissions of the user being edited (don't know how I did it but it happened) so I was unable to access programs and files, after awhile with a MS tech on cat and a system restore (failed), I just created a new user account and delete the old one.

    Everything seems to work fine now, but before I created the user account, I copied some files I had on the desktop to a flash drive and put them with my new office to the user. The property file to keep appearing as 'Read only' even after unchecking the choice and the application it is just when I close.

    This also happens when I create a new folder on the desktop, its default property is 'Read Only' - why would this be and how can I change it?

    Hi GoodfellaJC,

    Welcome to the Microsoft Answers site.

    Follow the steps mentioned below.

    Step 1:

    To view or to remove the read-only or the attributes of system files in Windows Vista or Windows 7

    1. click on Start, click run, type cmd , and press ENTER.

    2. to view the syntax for the Attrib command, type attrib /? at the command prompt.

    To remove the read-only attribute and to set the system attribute, use the following command:

    attrib - r + s drive:------------

    For example, to remove the read-only attribute and set the attribute to system for the C:\Test folder, use the following command:

    attrib - r + s c:\test

    Be aware that some programs may not operate correctly with folders for which the read-only attribute and the system attribute are granted. Therefore, use the following command to remove these attributes:

    attrib - r s by car:------------

    For example, to remove both the read-only and the attributes to system for the C:\Test folder, use the following command:

    attrib - r-s c:\test

    If the run command is not listed in the Start menu, follow these steps:

    Click Start, click principally made programs, Accessories , and then click run.

    For more information, see the article mentioned below.

    You cannot view or change the read-only or the attributes of system files in Windows Server 2003, Windows XP, Windows Vista or Windows 7

    http://support.Microsoft.com/kb/326549

    Hope this information is useful.

    Thanks and regards.

    Thahaseena M
    Microsoft Answers Support Engineer.
    Visit our Microsoft answers feedback Forum and let us know what you think.

  • AVI files appear in black on the timeline, no video

    I have a series of AVI files that play fine in Windows Media and VLC media player.  When I drop them on the timeline (Adobe Premiere Pro CS6 version 6.0.5), each element is presented as black - with the right length, but not video.  Can help you?

    Converting to editable format first. Then import the converted documents. See Page Tweakers - vidéo Codecs

  • Why Adobe Flash Player icon does not appear on the desktop and why the program is not installed on the computer, even if the program is running?

    Why isn't Adobe Flash Player icon on the desktop and the program don't figure not like being on the computer, even if it is running OK?

    Flash Player is not like a normal application.  You don't access it directly then you will not see an icon on the desktop or the start menu.  Instead, your web browser automatically detect and use it whenever requires it the content that you post.

  • In XP, when you open a folder, why are some black paper and other securities is blue?

    Desktop computer is fine, but when I opened a file, most of the titles of document remain black but there are several that have turned blue. Why?

    * original title - computer office is fine, but when I open a file, most of the titles of document remains black but there are several that have turned blue. Why? *

    A file name that is displayed in green indicates a file of EFS encryption.
    A file name that is displayed in blue indicates a compressed file.

    "How to use file Compression in Windows XP"
      <>http://support.Microsoft.com/kb/307987 >

    HTH,
    JW

Maybe you are looking for