Windows 8 crash, lost store and change pc settings does not open.
I have an ASUS S400CA, bit Win8 64 runnings. I bought this laptop in February 3013, and have had significant problems since the first day.
Hi Mitchell,
This problem may occur because of file system corrupted or because of the conflict between certain third-party applications.
You did any hardware or software changes on the computer before this problem?
Method 1:
I suggest you run the SFC (System File Checker) and check if it helps.
a. open Windows Explorer.
b. press Windows + X key , and then click command prompt (Admin).
c. type the command: sfc/scannow , and then press enter.
d. restart the computer and check.
Method 2:
If the problem persists, I suggest you to check whether or not you are facing the same problem in Mode without failure. If the problem does not occur in Mode without failure, you can configure the computer to boot and check if it helps.
Step 1:
I suggest to return the item and start the computer in Mode safe. Check if it helps.
Start settings for Windows (including safe mode)
http://Windows.Microsoft.com/en-in/Windows-8/Windows-startup-settings-including-safe-mode
Step 2:
If the problem does not occur in Mode safe run clean boot and check.
By setting your boot system minimum state helps determine if third-party applications or startup items are causing the problem.
How to perform a clean boot for a problem in Windows Vista, Windows 7 or Windows 8
http://support.Microsoft.com/kb/929135
Note: After the boot minimum troubleshooting step, follow the "How to reset the computer to start as usual after a clean boot troubleshooting" section in the link provided to return the computer to a Normal startup mode.
Hope this information helps. Answer the post with an up-to-date issue report to help you further.
Tags: Windows
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