Windows 8 does not recognize blank CD or DVD media

I'm running a dual boot with Windows 7 pro and Windows 8 pro. Windows 8 won't recognize blank CD or DVD into the optical drive but it plays any media in the drive. I have after market software for Blu - ray. Windows 7 has no this question.  If any blank media is inserted in the drive, the system will crash; What is the solution?

Hi PatrickBrandes,
 
Welcome to the Windows 8 community!
 
From your description, I understand that your computer is not able to recognize the CD blank and DVD.

Just a few questions for a better understandg of the issue.

(a) any change in the computer before the show?
 
(b) is the question confined on CDs or DVDs of any particular brand?

Perform the following methods and check if this is useful:
 
Method 1:
 
Run the Troubleshooter of material and check if it works.
 
Follow the steps to run the Troubleshooter:
 
a. press Windows + C keys on your keyboard to show the charms.
 
b. type troubleshooting, and then click solving problems under settings.
 
c. now, type Hardware Troubleshooter in the search option.
 
Click the hardware troubleshooter to run the troubleshooter
 
Method 2:
 
Follow the steps to uninstall and install the CD/DVD drive
 
(a) press the window key + X
(b) among the options, select Device Manager
(c) make a left click on the CD/DVD drive
(d) right-click on the CD/DVD drive installed
(e), click on uninstall
(f) right click again on the same and click on install
(g) and then restart the computer
 
Hope that solves your problem.
 
Meet us if you encounter any questions no matter what other problem Windows and we will be happy to help you again and try to correct the problem as soon as possible.
 
 
Good day!

Tags: Windows

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