Windows 8 does not recognize my DVD player.

I read all the suggestions given and I tried the over only once, but it does not always work. What should I do next?

Hi Alma,.

Please answer the following questions to help us get a better idea about the issue.

1. What are the troubleshooting steps you have tried?

2. Since when are you facing the issue?

3. do you get an error message?

Controls if the DVD drive works properly in the Device Manager.

To do this, follow these steps:

a a.. on the desktop, press the Windows key + R and type devmgmt.msc and press enter to open the Device Manager.

b. expand CD-ROM/DVD-ROM drives and do a right-click on the driver.

c. Select Properties , and then check to see if the device works properly under Device Status.

Is there a yellow triangle with an exclamation mark inside, then it indicates that there are some problems with it.

Follow these methods and check.

Method 1:

I suggest you to run the hardware and devices Troubleshooter that will tell us the reason behind the question.

Follow these steps to run the hardware and devices troubleshooter.

a. press the Windows key + W and type Troubleshooting.

b. Select Troubleshooting.

c. Select show all in the upper left corner.

d. run the convenience store hardware and devices.

Method 2:

I suggest to refer to the following article and follow the steps. This article has steps to add a registry key so that the operating system detects the DVD player.

You can see that the DVD drive is not recognized in Windows 8

http://blogs.technet.com/b/asiasupp/archive/2012/03/22/you-may-experience-that-DVD-drive-is-not-recognized-in-Windows-8.aspx

Registry WARNING: this section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. Follow these steps to resume and restore the registry.

a. go to start and type regedit.

b. Select regedit and then right click on the screen.

c. click on run as administrator.

d. find and click on the key or the subkey that you want to back up.

e. click on the file menu and then click export.

f. in the area Save in , select the location where you want to save the backup copy to, and then type a name for the backup file in the file name box.

g. click Save.

Get back to us with the State of the question. We would be happy to help you.

Tags: Windows

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