Windows 8 OEM may be activated after re - install

I bought an OEM licensed for laptop HP ENVY TouchSmart J003tx with WIndows 8 a year back. Recently the OS has had some problems and I had to reinstall using the option refresh to Windows 8 providd.

However, when the operating system had been updated, it is said that the previous operating system license key cannot be used and it was blocked and asked to purchase a new license. After reading the forums, I found that this is a problem in WIndws 8 or BIOS where the key was stored.

Could someone help me how to solve this problem without buying a new license.

Hello

For that matter just call the the HP Tech Support and ask for tier 2 support. They should be able to get resolved for you.

Tags: Notebooks

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