Windows 8 - officejet 6000 - just stopped printing black-

Windows 8 - officejet 6000 - just stopped printing black-

put a new black cartridge in and now it will not print black - going to test the page and color printing - can hardly see black text on the test page - gray value - has always been - no other changes have had recourse to the same printer for a little over a year.  Only clean the print heads still no black printing.

Hi rea123,

I understand that you have an Officejet 6000, which is currently not print black ink. I'm sorry to hear what is happening, but I will do my best to help you.

I suggest that you first look through this document for Troubleshooting print quality problems because it may be a few steps that you have not yet tried.  This document 'Print head problem' or "Print head seems to be missing or corrupt" Message appears on the computer has also a few steps to know how to clean the print head manually.

If all else fails, take a look at the Bob_Headrick station for soaking your printhead.

Hope this helps, have a nice day!

Tags: HP Printers

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