Windows 8 on my HP laptop, I tried to scan to computer on my printer HP Envy 114 and it won't scan to computer

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• Im running Windows 8 on my HP laptop. I don't have my email he's trying to verify my identity with, what can I do?

  Im running Windows 8 on my HP laptop. I don't have my email he's trying to verify my identity with, what can I do?

  Hi Ron,

  Thank you for visiting Microsoft Community.

  I would be grateful if you can provide us with the following information to determine the root cause of the problem.

  What di you mean when you say "no longer have my email he's trying to verify my identity?"

  Are you connected with Microsoft Account or with a local account?

  You try to verify your e-mail address?

  I suggest you to return the items listed below and see if it helps.

  Why should I verify my email address?

  Windows 8: the accounts connected
  

  Security information for the Microsoft account: FAQ

  Info Security & security codes

  Hope it would help. If problem persists always post back with the current state of your computer and the result of the proposed suggestion, we will be happy to help you.

  Kind regards

• Hi after windows 10 almost killed my laptop and I had to restore to factory settings I tried to re - install creative cloud and get the following message "WE ENCOUNTERED THE FOLLOWING PROBLEMS: INSTALLATION FAILED TO INITIALIZE program.» PLEASE DOWNLOAD A

  Hi after windows 10 almost killed my laptop and I had to restore to factory settings I tried to re - install creative cloud and get the following message "WE ENCOUNTERED THE FOLLOWING PROBLEMS: INSTALLATION FAILED TO INITIALIZE program.» Please DOWNLOAD ADOBE SUPPORT ADVISOR TO DETECT THE PROBLEM. "then I tried to download the Advisor to support that to find it is no longer available. Accept payment until this problem is solved we know how to solve this problem?

  first of all uninstall cc on your computer.

  Run the vacuum cleaner by, http://www.adobe.com/support/contact/cscleanertool.html

  Restart your computer and reinstall the cc, Download Adobe Creative Cloud apps desktop application | CC free trial Adobe

  If that translates into the same initialization error:

  start at the top and work your way down to apply applicable patches until your problem is solved.

  If (win) cc: https://helpx.adobe.com/creative-cloud/kb/creative-cloud-desktop-application-failed.html

  If your error is:

  "Setup failed to initialize. File not found. ' or 'could not initialize installation. This could be due to missing files.

  first of all, rename folder OOBE OOBE.old.

  to find the OOBE:

  Win 64 bit OS: Program Files x86\Common Files\Adobe\OOBE

  Win 32 bit OS: Program Files \Common Files\Adobe\OOBE

  Mac os: HD > library > application support of > adobe > caps

  Mac os: USER > library > application support of > adobe > OOB

  If it fails or isn't the exact error you see, uninstall, clean (http://www.adobe.com/support/contact/cscleanertool.html) and reinstall.

  If you use an installation dvd:

  Copy the contents of the drive in a desktop folder and install from this directory.

  If you are using a mac:

  1. try to create a new user account in Mac with administrator privileges.

  2. connect to the new user, navigate to Mac HD > Application > utilities > Adobe Installer folder, locate products such as Adobe Reader, Adobe Flash, Adobe Air and uninstall the

  3. navigate to the user library > Application Support > Adobe and Adobe put in the trash.

  4. navigate to Mac HD > library > Application Support > Adobe and Adobe put in the trash.

  5 restart the installation.

  If everything is applicable above fails, check your Setup logs:

  http://helpx.Adobe.com/Photoshop-elements/KB/troubleshoot-install-using-logs-elements.html

• My laptop under windows Xp service pk 3... Windows Update keeps trying to download Update KB 2416447 Secuirty but never, it installs and does not

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  Hello Roy Green,

  Thanks for your post.  Take a look at this thread for a possible solution to your problem.  Please let us know if it did or did not help to resolve this problem.

  See you soon

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  You do that?

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• Last automatic update windows tried to kill my computer...

  The only thing installed yesterday was an update automatic windows vista. I turned off my laptop, and when I got home I tried to start it up. Windows wouldn't start in normal mode, so I booted in safe mode, scanned with my antivirus, antimalware... etc... and found nothing. So, I used the system recovery and put the laptop on the eve of thinking maybe something strange was snuck in. It worked fine, so I thought it was good. I created a new poin of recovery, re-installed upgrading windows and close.
  He walks this morning to find that he had the same problem. I started back in safe mode, reused the system recovery and used the recovery point that I had put just before I downloaded the updates of windows and now everything works fine. I have disabled the automatic updates and I have not had problems since.
  Does anyone know why the Windows Update tries to kill my computer? The Auto-mises to day running all the time and I've never had this problem before.

  Any help or advice is appreciated. Thank you.

  Merydeth,
  If you are still having this problem and have not updated your system then here are a few things to try.  First of all, make sure that your system is free from any infection malware\virus.  If you do not have an up-to-date antivirus program and then take a look at this article: get rid of the malware , it has lots of good info on the programs to try.  Then, you go through Windows Update and install updates one at a time to determine that perhaps there was a problem.  Post back with the update and we can discuss more later.
  Mike - Engineer Support Microsoft Answers
  Visit our Microsoft answers feedback Forum and let us know what you think.

• How to enable Windows Defender on a Vista laptop

  Hello

  I have a Vista laptop and today found out that Windows Defender is disabled.  When I tried to put it on a window appears telling me an error: OX800106ba caused windows defender to stop work and that I should turn the computer off, then on.  I did several times without success.  Can you help me please?

  Judith

  Hello

  If you use Norton, AVG, Avira, Microsoft Security Essentials, McAfee, etc. the default action is for Windows Defender must be disabled, that these AntiVirus programs have their own Antispyware Applications.

  There is nothing to worry.

  Using both programs at the same time can cause system conflicts, etc.

  If you are using one of the above AntiVirus programs, this Information from David O - Support Engineer shows you how to manually enable Windows Defender (disregard information from uninstalling; not possible in Vista):

  http://answers.Microsoft.com/en-us/Windows/Forum/windows_vista-security/how-do-i-manually-start-Windows-Defender-in-Vista/dab845b2-9ba5-47F3-9518-c4c6781e7d5b

  "Go to start, Control Panel, Administrative Tools, Services. Look for Windows Defender.

  Right click and select Properties , ensure that Startup Type is automatic.

  Once modified, click apply and OK.

  Quit and restart your computer. Check the back take the same path to confirm that Windows Defender has started"

  .

  If you want to have additional protection against malware using the version FREE of Malwarebytes AntiMalware:

  http://www.Malwarebytes.org/products/malwarebytes_free

  And for now, change startup Vista programs without using Defender, use one of these methods:

  "How to use MSCONFIG in Windows Vista"

  http://netsquirrel.com/Msconfig/msconfig_vista.html

  Or the program Autoruns for FREE:

  "V11.21 Autoruns for Windows"

  http://TechNet.Microsoft.com/en-us/sysinternals/bb963902

  See you soon.

• trying to preload my computer laptop tosiba but keeps failing and giving the code oxc00000e9

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  Hi Pashley,

  I see you get error 0xc00000e9. I'll help you with this problem.

  1. What is the model number of the computer?

  2. you talk to re - load Windows Vista on Toshiba computer?

  3. How are you trying to re - load Windows Vista?

  4. when exactly you get this error message?

  Please provide us with more information to continue troubleshooting as a result.

  See the link on how to ask questions or help on the Forums.

  Suggestions for a question on help forums: http://support.microsoft.com/kb/555375

  Refer.

  You can also post this question in the Toshiba Forums: http://forums.computers.toshiba-europe.com/forums/index.jspa

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• Received my brother in laws laptop cannot connect wireless, although I can of my own laptop. Trying to connect through the new laptop, I do not see even my own network.

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  original title: cannot connect wireless

  Hello

  ·         You get the error message?

  Method 1:

  I suggest you update the drivers for hardware connected to your computer on the Web site of the manufacturer check if it works.

  Updated a hardware driver that is not working properly

  http://Windows.Microsoft.com/en-us/Windows-Vista/update-a-driver-for-hardware-that-isn ' t-work correctly

  Method 2:

  Also, follow the steps in troubleshooting section and check if that helps:

  In the Windows wireless network connection problems

  http://Windows.Microsoft.com/en-us/Windows/help/wireless-network-connection-problems-in-Windows

  Check out these links and check if that helps

  http://Windows.Microsoft.com/en-us/Windows-Vista/set-up-a-wireless-router

  http://Windows.Microsoft.com/en-us/Windows-Vista/setting-up-a-wireless-network

  See also:

  Solve problems with computers not appearing is not in the network map

  http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-problems-with-computers-not-appearing-on-the-network-map

  Hope this helps

• Try to install Windows Media Center on my laptop but I don't know where to buy it.

  original title: Hi Please help

  I am trying to install windows media Center on my laptop but carnt find any where to go. all I want to do is use with my xbox any help guys, thanks

  Hi, Matt.
  You can't 'install' Media Center - either you have it, or you don't have.
  Media Center is included in all versions of Windows 7 Home Premium on-site (except for certain markets (Europe and the Korea come to mind), where it is not included by default (but there is a pack for this.))
  If you have the Starter or Home Basic, you must make an Express upgrade to Home Premium (or higher).

• Please help! After a windows update last night, I put my laptop on and it won't let me type anything in browsers or anything else.instead a question mark appears when you type!

  need help please, after a windows update last night, I put my laptop this morning and it won't let me type anything to, type all.cant in my browser, research or of anything.when I try to type a? will appear instead and if I press any key again and a new tab opens again and again, if you continue to press any keys.i tried the system restore and it does not work.when I tried troubleshooting my devices on my laptop there is an error code 43. I uninstalled the usb controller option he gave and restarted the computer. I can see is no longer this error.i hope he relocated the itself.anti virus is very good if can anyone help?

  laptop = hp pavillion (BEATS AUDIO)
  OP = WINDOWS 7

  Hi Dan MJ.

  Yes, you can go ahead and try the steps in my previous post and check if this solves the problem.

  If these steps is not enough you can follow these methods and check if it works:

  Method 1: I you recommend to turn off the computer, unplug the power, restart the computer and reconnect the USB device. See if the device is detected.

  Method 2: You can run the hardware and devices Troubleshooter and see if this fits the Bill.

  Open the hardware and devices Troubleshooter

  http://Windows.Microsoft.com/en-us/Windows7/open-the-hardware-and-devices-Troubleshooter

  You can also see the following article for more information about the error Code 43:

  Code 43: Windows has stopped this device because it has reported problems

  http://TechNet.Microsoft.com/en-us/library/cc725873%28WS.10%29.aspx

  Let us know if that helps.

• Need to find the original product key Windows 8 to reactivate the laptop!

  Hello

  I bought the laptop with Win 8 pre - install a few months back. Today, I decided to try to install Windows Media Center, and so after a bit of research I was directed to a Web page that said looking for 'add features' on the sidebar to win 8. She provided a cd key too that the requested Web site would be to activate Windows 8 Pro (including the media) for 90 days as a trial.

  To put in this new product key in and restart the computer, I now get the error code: 0xC004F074 on the Activation of Windows program, but also a watermark at the bottom that says: "activate Windows, go into settings of PC to activate Windows.

  The trial of course did not work and the product key is not valid. I would go back to the use of the product key of Windows 8 that came with the laptop, but I don't have the box of the laptop and there is no sticker on the bottom with the windows key on it 8. I tried a cd key recovery program, but the only key that appears is invalid I put in today, and not the key ive used since the first day.

  I live in the United Kingdom, but the laptop was purchased in a store online in America.

  Do you have any suggestions?

  Thanks in advance!

  Its likely that your computer came with Windows 8 and not Windows 8 Pro. You cannot add a key Windows 8 Pro Pack or Media Center unless you bought. There is no option available test.

  With Windows 8, Microsoft changed stickers that have the product key that the user must type in during the installation of the operating system of new embedded BIOS product key. The idea is that by eliminating the tile, you eliminate one of the easiest ways for nefarious users get a legitimate product key. The sticker also eliminating product key removes any concern that the vignette could get damaged while at the same time eliminating the long and irritating the process of typing in various letters and numbers in the installation of the operating system.

  If the user has to reinstall the operating system on a computer with Windows 8, the installation process automatically captures key software product of the motherboard BIOS without input from the user. This means that these stickers familiar windows product key will no longer appear on Windows 8 computers.

  My recommendation would be to restore your computer to its factory settings:

  New computers that come pre-installed with Windows often have what is called a recovery partition. This is used to reinstall an operating system in the case of a system failure. To access it, you need to start when you start your computer by pressing a function key. This can be either F1, F2, F9, F10, F11, F12 key DEL or tab. See the manual that came with your PC for instructions on how to reinstall Windows.

  This is how the recovery partition is accessible to most popular brands...

  For Dell, press CTRL + F11 directly after switching on the device

  For HP, press F11 directly after switching on the device

  For LG, press F11 directly after switching on the device

  For Toshiba, press and hold "0" BEFORE and during the power upward

  For Acer, press and hold ALT + F10, as soon as you see the logo

  For Asus, press F9, as soon as you see the Asus logo.

  For Samsung, press F4 to the power upward...

  For Fujitsu, press the F8 key directly after the power

  Advent, restart your computer. Then, press F10 repeatedly until the message "Starting system recovery"

  Sony VAIO, reboot and press "F8" or "F10" repeatedly until the screen "Advanced Boot Options".

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  yesterday

  User Agent

  Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; MSDigitalLocker; FunWebProducts; GTB6; .NET CLR 2.0.50727; InfoPath.2; .NET CLR 1.1.4322; OfficeLiveConnector.1.3; OfficeLivePatch.0.0 .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)

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  (1) on the last stage Setup lets you start Firefox, if you keep all of the checkbox "Launch Firefox now", turns on Firefox when you click on "Finish"?

  (2) how did you launch Firefox when you receive the error message? How do you 'by clicking on the freshly installed target Firefox.exe?

  (3) what is the exact error message? (Post a screenshot if you cannot re-type precisely). Text you have posted it lacks an ending quotation mark and does not resemble any message I know.

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  Pookie

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