Windows 8 on touch screen ASUS x202e black screen problem

On initial commissioning, I turn on, the screen becomes solid black with a bluish black, but there is nothing else. It had been the scene very well and now I can't seem to do anything. Any suggestions out there, other than what he is undesirable?

Thank you

KWdg1

Hi Samantha,

Thanks for the reply and sorry for the inconvenience caused.

Have you tried all the above methods?

If Yes and still the problem persists then I suggest to perform the methods below, check if it helps:

Method 1: If you are using a portable computer:

Unplug your computer and remove the battery. So hang in there and wait for about a minute or two. Replace your battery, plug in your computer, and then restart your computer.

If the problem persists, try Method 2.

Method 2: Obtain the latest updates

1. drag the right edge of the screen, tap settings, and then tap Change PC settings.

(If you use a mouse, point to the upper right of the screen, move the pointer of the mouse down, click settingsand then click change PC settings).

2. press on or click update and recoveryand then tap or click Windows Update.

3. press on or click check nowand then wait while Windows searches the latest updates for your PC.

4. If Windows finds updates, tap or click install updates. You may be prompted for an administrator password or to confirm your choice.

Read and accept the terms of the license and then press or click Finish if the update requires it. Windows Update will tell you if she has successfully installed updates.

Method 3: Restore Windows to an earlier point in time

1. drag the right edge of the screen and then click on Search.

(If you use a mouse, point to the upper right of the screen, move the pointer of the mouse down and then click Find.)

2. Enter the Panel in the search box and press or click on Control Panel.

3. Enter the control panel search box collection and then tap or click recovery.

4. press on or click open system restore, and then follow the instructions.

NOTE: However, it is said that the system restore does not affect your personal information such as e-mail, documents, photos, videos, etc., but it is quite possible that some of your personal files are removed during the restoration of the system. During the restoration of the system, there may be errors and those errors can damage the files that are present in the system. And turn off your computer during the restore process may also lead to the loss of files. Sometimes, when the restoration of the system is down, it can lead to the loss of important files as well.

If your PC comes with Windows preinstalled on it, contact the PC manufacturer. See Microsoft's Article below for more information:

https://support.Microsoft.com/en-us/GP/oemcontact

Hope the helps of information. Let us know if you encounter problems under windows in the future. We will be happy to help you.

Tags: Windows

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