Windows 8 Pro not activated, error code: 0x8007007B

Similar Questions

• I'm not able to activate windows 7, its error to throw as a problem occurred when windows tried to activate. Error code: 0x8007007B.

  Hello

  I'm not able to activate windows 7, its throwing error as 'a problem occurred when windows tried to activate. "Error code: 0x8007007B '.

  Please let me know, what I should do with it.

  Below is the windows 7 validation data:

  «Verification code: 50»
  Validation caching Code online: n/a, hr = 0xc004f012
  Windows product key: *-* - 2VJC9 - XBBR8-HVTHH
  Windows product key hash: k/l/EMDQdwK9OvdCkPtHG1YdosE =
  Windows product ID: 00392-918-5000002-85157
  Windows product ID type: 1
  Windows license Type: customer KMS
  The Windows OS version: 6.1.7601.2.00010100.1.0.004
  ID: {B2762B49-5475-40A7-9E1D-765F0BE3533F} (1)
  Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Product name: Windows 7 Enterprise
  Architecture: 0x00000000
  Build lab: 7601.win7sp1_gdr.111025 - 1505
  TTS error:
  Validation of diagnosis:
  Resolution state: n/a

  Given Vista WgaER-->
  ThreatID (s): n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002

  Windows XP Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  File: No.
  Version: N/a, hr = 0 x 80070002
  WgaTray.exe signed by: n/a, hr = 0 x 80070002
  WgaLogon.dll signed by: n/a, hr = 0 x 80070002

  OGA Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002
  OGAExec.exe signed by: n/a, hr = 0 x 80070002
  OGAAddin.dll signed by: n/a, hr = 0 x 80070002

  OGA data-->
  Office status: 103 blocked VLK
  Microsoft Office Enterprise 2007 - 103 blocked VLK
  OGA Version: N/a, 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-

  80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

  Data browser-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default browser: C:\Program may Explorer\iexplore.exe
  Download signed ActiveX controls: fast
  Download unsigned ActiveX controls: disabled
  Run ActiveX controls and plug-ins: allowed
  Initialize and script ActiveX controls not marked as safe: disabled
  Allow the Internet Explorer Webbrowser control scripts: allowed
  Active scripting: allowed
  Recognized ActiveX controls safe for scripting: allowed

  Analysis of file data-->
  [File mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0 x 80070003]
  [File mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0 x 80070003]
  [File mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0 x 80070003]
  [File mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0 x 80070003]

  Other data-->
  Office details: {B2762B49-5475-40A7-9E1D-765F0BE3533F}

  1.9.0027.0 6.1.7601.2.00010100.1.0.004 x 32 *-* -.

  -* - HVTHH00392-918-5000002-851571S-1-5-21-3116799435-357663476-

  3804916037INTEL_D945GNT_Intel

  Corp. NT94510J.86A.3528.2006.0208.1102

  minor = "3" / >20060208000000.000000 + 000FC613A07018400FC0409040

  9India Time (GMT + 05:30) Standard

  0 3

  achineData >1030000000FF1CE}">103Microsoft Office Enterprise

  200712ACD7202654E586fFic3JgCreGGRxyF8uMWB4R4Jcg =89388-707-1528066 -.

  6542114

  Version = "12" result = "103" / >

  Version = "12" result = "103" / >

  Version = "12" result = "103" / >

  Content Spsys.log: 0 x 80070002

  License data-->
  The software licensing service version: 6.1.7601.17514

  Name: Microsoft(r) Windows(r) 7, Enterprise edition
  Description: operating system Windows - Windows (r) 7, VOLUME_KMSCLIENT channel
  Activation ID: ae2ee509-1b34-41c0-acb7-6d4650168915
  ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
  Extended PID: 00392-00170-918-500000-03-1033-7601.0000-2782012
  Installation ID: 008676579733265341196796947186687472240623681746864890
  Partial product key: HVTHH
  License status: Notification
  Reason for the notification: 0xC004F056.
  Remaining Windows rearm count: 2
  Trust time: 04/10/2012-13:30:10
  Please use /ato slmgr.vbs to activate and update information on KMS clients in order to update the values.

  Windows Activation Technologies-->
  HrOffline: 0x00000000
  HrOnline: n/a
  Beyond: 0 x 0000000000000000
  Event time stamp: n/a
  ActiveX: Not registered - 0 x 80040154
  The admin service: not registered - 0 x 80040154
  Output beyond bitmask:

  --> HWID data
  Current Hash HWID: MAAAAAEABAABAAEAAAABAAAAAQABAAEAJJTeG6qGkliqdkjkYl1 + q0qFqB7Y1Ow7

  Activation 1.0 data OEM-->
  N/A

  Activation 2.0 data OEM-->
  BIOS valid for OA 2.0: Yes, but no SLIC table
  Windows marker version: N/A
  OEMID and OEMTableID consistent: n/a
  BIOS information:
  ACPI Table name OEMID value OEMTableID value
  APIC INTEL D945GNT
  FACP INTEL D945GNT
  HPET INTEL D945GNT
  MCFG INTEL D945GNT
  WDDT INTEL D945GNT
  ASF!   INTEL D945GNT

  The installed license is for a KMS Volume for Enterprise Edition client.

  If you use a machine society, contact your system administrator.

  If you are a user of MSDNAA, contact your issuing authority - colleges/universities.

  If you bought this detail of the license, you have purchased a counterfeit - Volume license cannot be sold separately.

• Activation error code: 0x8007007B

  I have bee uses this Windows for a while and she suddenly asks for activation.  When I did, he came back with an error code: 0x8007007B

  Here is the result of MGADiag:

  Diagnostic report (1.9.0027.0):
  -----------------------------------------
  Validation of Windows data-->

  Validation code: 0
  Code of Validation caching online: 0x0
  Windows product key: *-* - 2VJC9 - XBBR8-HVTHH
  Windows product key hash: k/l/EMDQdwK9OvdCkPtHG1YdosE =
  Windows product ID: 00392-918-5000002-85601
  Windows product ID type: 1
  Windows license Type: customer KMS
  The Windows OS version: 6.1.7601.2.00010100.1.0.004
  ID: {3046C770-74AF-41A0-8790-060997E8B643} (3)
  Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Product name: Windows 7 Enterprise
  Architecture: 0 x 00000009
  Build lab: 7601.win7sp1_gdr.150427 - 0707
  TTS error:
  Validation of diagnosis:
  Resolution state: n/a

  Given Vista WgaER-->
  ThreatID (s): n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002

  Windows XP Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  File: No.
  Version: N/a, hr = 0 x 80070002
  WgaTray.exe signed by: n/a, hr = 0 x 80070002
  WgaLogon.dll signed by: n/a, hr = 0 x 80070002

  OGA Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002
  OGAExec.exe signed by: n/a, hr = 0 x 80070002
  OGAAddin.dll signed by: n/a, hr = 0 x 80070002

  OGA data-->
  Office status: 103 blocked VLK
  Microsoft Office Enterprise 2007 - 103 blocked VLK
  OGA Version: N/a, 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

  Data browser-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default browser: C:\Program Files (x 86) \Mozilla Firefox\firefox.exe
  Download signed ActiveX controls: fast
  Download unsigned ActiveX controls: disabled
  Run ActiveX controls and plug-ins: allowed
  Initialize and script ActiveX controls not marked as safe: disabled
  Allow the Internet Explorer Webbrowser control scripts: disabled
  Active scripting: allowed
  Recognized ActiveX controls safe for scripting: allowed

  Analysis of file data-->

  Other data-->
  Office details: {3046C770-74AF-41A0-8790-060997E8B643}1.9.0027.06.1.7601.2.00010100.1.0.004x 64*-*-*-*-HVTHH00392-918-5000002-856011S-1-5-21-2064250715-716513150-4203665033Hewlett-PackardHP EliteBook 8560wHewlett-PackardF.02 ver. 68SVD20110510000000.000000 + 000427D3207018400FE04090409Central Standard Time(GMT-06:00)03HPQOEMSLIC-MPC10310312ACD7202654E586fFic3JgCreGGRxyF8uMWB4R4Jcg = Microsoft Office Enterprise 2007 89388-707-1528066-65713 14

  Content Spsys.log: 0 x 80070002

  License data-->
  The software licensing service version: 6.1.7601.17514

  Name: Microsoft(r) Windows(r) 7, Enterprise edition
  Description: operating system Windows - Windows (r) 7, VOLUME_KMSCLIENT channel
  Activation ID: ae2ee509-1b34-41c0-acb7-6d4650168915
  ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
  Extended PID: 00392-00170-918-500000-03-1033-7601.0000-1442015
  Installation ID: 018404395961000215775465493490625771094680163553941785
  Partial product key: HVTHH
  License status: additional grace period (KMS license expired or material out of tolerance)
  Time remaining: 36900 minute (s) on (25 day (s))
  Remaining Windows rearm count: 2
  Trust time: 25/05/2015 12:00:45
  Please use /ato slmgr.vbs to activate and update information on KMS clients in order to update the values.

  Windows Activation Technologies-->
  HrOffline: 0x00000000
  HrOnline: 0x00000000
  Beyond: 0 x 0000000000000000
  Event timestamp: 4:20:2015 04:32
  ActiveX: Registered, Version: 7.1.7600.16395
  The admin service: recorded, Version: 7.1.7600.16395
  Output beyond bitmask:

  --> HWID data
  Current HWID of Hash: NAAAAAEAAgABAAIAAAABAAAABAABAAEAln2o94aqKK1a7/p2OnGYJ5wSGO8ecRCwHhQucw is

  Activation 1.0 data OEM-->
  N/A

  Activation 2.0 data OEM-->
  BIOS valid for OA 2.0: Yes
  Windows marker version: 0 x 20001
  OEMID and OEMTableID consistent: Yes
  BIOS information:
  ACPI Table name OEMID value OEMTableID value
  APIC HPQOEM 1631
  FACP HPQOEM 1631
  HPET HPQOEM 1631
  MCFG HPQOEM 1631
  TCPA HPQOEM 1631
  SSDT HPQOEM SataAhci
  SSDT HPQOEM SataAhci
  SLIC SLIC-MPC HPQOEM
  SSDT HPQOEM SataAhci

  SSDT HPQOEM SataAhci
  SSDT HPQOEM SataAhci
  ASF!            HPQOEM 1631

  Can someone help me solve this problem?

  Thank you very much

  The installed product key is a license key from the KMS Volume - valid ONLY within the network of the issuing organization, and requires periodic reactivation at the level KMS servers in the organization.

  There is no sign that this machine is connected to a network of business or organization.

  Where did you get this installation of Windows 7 Enterprise? (which is itself only a Volume License edition)?

  If this is your school or work, contact the system administrator for assistance.

  If you have purchased this installation - it is wrong.

  ... Oh - and it installed Office 2007 Enterprise is definitely fake!

• Windows 8 Pro not activating on my Windows 7 Professional

  I bought a WINDOWS 8 Pro on Microsoft store and with a hope that I can be able to activate Windows 7 Professional, but every time I activate its brings a message saying ' ave error message saying 'a problem occurred when windows tried to activate. " Error code 0 x 00000279. I tried to download directly from the browser but it does not work and I downloaded using the Download Manager and it will load and about 30% of the load, it will say ' there was an error contact support. Please help me

  You must activate Windows 7 Professional with a genuine key of Windows 7 Professional.

  Partial product key: PW487
  License status: Notification
  Reason for the notification: 0xC004F009 (grace period expired).
  Remaining Windows rearm count: 3
  Time to trust: 2013/04/02 13:23:42
   
   

  http://Windows.Microsoft.com/en-us/Windows7/get-a-new-Windows-product-key

• Windows updates will not install error code 0 x 80246002

  Each update has failed this year. last December a few updates succeeded. That's happened?  I get error code 0 x 80246002. I use Windows XP64

  I get error code 0 x 80246002.

  0 x 80246002 WU_E_DM_INCORRECTFILEHASH A DOWNLOAD Manager operation has failed because the fingerprint of the file was not recognized.

  This Microsoft KB article gives some more:

  You receive an error code '0 x 80246002' when you use Microsoft Update or Windows Update Web sites to install updateshttp://support.microsoft.com/kb/958056  

• Windows Update does not work - error code 80070490

  Using Vista, service pack 2.  Got a flag warning that I could not do the update of Windows and got the above error code.  Any ideas?

  Cannot install updates in Windows Vista, Windows 7, Windows Server 2008 and Windows Server 2008 R2
  http://support.Microsoft.com/kb/2509997

  The system update tool
  http://support.Microsoft.com/kb/947821

• EliteBook 2570p: Windows 7 Pro OEM activation error after reinstall onto the new HARD drive

  Greetings!

  I had to replace my laptop HARD drive and then clean installed windows iso downloads, burned on a dvd.

  I first tried Windows 10 (build 1511), then Windows 7 Pro 64 bit with SP1. Or activate using the key OEM COA sticker.

  I tried MS activation of phone also, but they said that they could not generate a confirmation key. They tried to transfer me to "get windows up and running support" but could not get through.

  The first activation says invalid key without being connected to the internet, which makes me wonder if there is an inconsistency between my product key and SLIC data, (which I do not have much understanding).

  The service 'Ask Tech' at Microsoft tried to sell me a license at a high cost, which I don't think I should need because I have the license OEM Windows 10 retail.

  I don't have HP recovery disks (and did not expect to need).

  Any advice would be welcome!

  (the location is the South Africa)

  NoKillBill

  The problem is that you should NOT use Win7 ISO downloads to reinstall your PC.  Given that your PC came with a preinstalled HP Win7 OEM version, and is NOT available for download, I have to assume that what you used to reinstall a retail version.

  And the problem is that the commercial version only lights up with a retail key.  The product key that came with your PC and is printed on the COA sticker, is a key to OEM HP product - and that cannot be used to activate any other than the version from HP OEM version of Win7.

  Your best bet at this point, is to restore your PC using HP recovery media - and then perform the upgrade of Win10 after that.

  It is a DVD and CD set that will erase the hard drive (removing all data, applications and settings, reinstall the original OS, drivers and utilities for HP. In some cases, you will be able to order a USB instead of discs.  You must order at HP; they cannot be downloaded.
  
  You can look online for recovery from the paged media related: http://support.hp.com/us-en/drivers
  
  Once there, enter your product name or number. On your software page and download the drivers, select your operating system and version. Click on "Update".  If the HP recovery support is available for your computer, down near the bottom of the page, you will see an entry for the command Recovery Media-CD/DVD/USB. Click on the symbol '+' to expand this entty and click on order to press for more details.
  
  Or, if you prefer, you can do the same by contacting HP Customer Service:
  
  If you live in the United States or the Canada, details are on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1
  
  If you live elsewhere, contact details are on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html
  
  Note that if HP no longer provides a recovery media for your model, a few other sites, you can check are: http://www.computersurgeons.com/ and http://www.restoredisks.com/
  
  Good luck
  
  I'm a volunteer and I do not work for, or represent, HP.
  ========================================================================
  If you feel that my suggestions helped you, please click on the thumbs-up symbol to say thank you!
  
  If they helped to solve your problem, please click 'Accept as Solution' to help others find similar information.

• Windows Update - updates not installed - errors: Code 80070490, Code 643

  When you update Windows on my Vista operating system, I get...

  Some updates have not been installed.

  Succeeded: 1 update

  Failed: 2 updates

  Errors:

  Code 80070490 Windows Update encountered an unknown error.

  Code 643 Windows Update encountered an unknown error.

  You receive an error code "0 x 80070490" when you use Microsoft Update or Windows Update Web sites to install updates

  ....... If the system update readiness tool solves the problem, you will need repair Windows. .....

  http://support.Microsoft.com/default.aspx/KB/958044?p=1>

• Windows XP does not start error Code 0 x 00000024

  I was playing a game oin my 20o5 Windows XP Media Center EDition and then it froze and he died so I decided to reactivate it, but then it went to a blue screen with a code of 0 x 00000024(0x00190203,0x8AD9E0D8,0xc0000102,0x00000000) Please help me I don't know what to do

  Hello

  1. did you of recent changes on the computer?

  2. are you able to boot into Windows after the Blue error screen?

  3. do you have security software installed on the computer?

  This error occurs generally if there are bad sectors on the hard disk.

  I suggest that you perform a CHKDSK scan on the computer by using the recovery console, which would scan for bad sectors on the hard drive will try to get it back.

  1. Insert the Windows XP CD into your CD drive and restart your computer. If you are prompted, select any options needed to start (boot) on the CD.
  2. When the text portion of Setup begins, follow the prompts. Select the repair or recovery option by pressing R
  3. When you are prompted, type the administrator password.
  4. Type: chkdsk /r and press ENTER.

  When you are finished, type exit and your PC will restart and if all goes well start Windows.

  Note: If there is any data on the bad sector on the hard drive, it can be lost. If you can boot into Windows, I would say that you back up the data and continue.

  How to install and use the Recovery Console in Windows XP

  http://support.Microsoft.com/kb/307654

  Description of the Windows XP Recovery Console for advanced users

  http://support.Microsoft.com/kb/314058

• Windows Vista upgrades not work - error code 8007065E, 80070641 and 641

  Original title: windows Vista upgrade does not

  I tried to run updates and constantly getting the following errors:

  code 8007065E,

  code 80070641, and

  Code 641

  but can't them solved using Microsoft?

  Hello

  Did you the latest changes on the computer before this problem?

  Before the windows update follow the methods check if it works very well.

  Method 1: Put the computer in a clean boot state before proceeding with the installation of windows update.

  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

  http://support.Microsoft.com/kb/929135

  Note: After installing windows update, follow step 7 in the link provided to return the computer to a Normal startup mode.

  Method 2: Temporarily disable the security software.

  Disable the anti-virus software

  http://Windows.Microsoft.com/en-us/Windows-Vista/disable-antivirus-software

  Note: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you do not disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network during the time that your antivirus software is disabled, your computer is vulnerable to attacks.

  Method 3: Run the Windows Update Troubleshooter.

  The problem with Microsoft Windows Update is not working

  http://support.Microsoft.com/mats/windows_update/en-us

  Method 4: Follow the steps in the section provided.

  How to reset the Windows Update components?

  http://support.Microsoft.com/kb/971058

  Difficulty of corruption problems MSI software update registration

  http://go.Microsoft.com/?linkid=9666880

  You can also manually install the update (numbers KB) by downloading from the Microsoft Download Center.

  http://www.Microsoft.com/downloads/en/default.aspx

  It may be useful

• Windows Installer does not properly error Code: 641

  HAVE WINDOWS VISTA HOME PREMIUM WINDOWS SETUP DOES NOT CORRECTLY GIVES 641 ERROR WHEN AUTO UPDATE TRIES TO INSTALL IMPORTANT UPDATES.  DON'T ME LETS NOT UNINSTALL A PROGRAM SAYS CAN'T ACCESS THE WINDOWS INSTALL.

  You have installed system mechanic? This is what it seems possible that a recent analysis could have messed up windows installer, so causing problems similar to what you describe.

  I followed the instructions in this thread:

  http://answers.Microsoft.com/en-us/Windows/Forum/windows_vista-windows_update/Windows-Installer-and-error-codes-641-80070641/24fd9f52-7faa-4f80-8f8e-8c7cd80dd481

  Easy to follow, even for an old man like me.

• Windows Firewall does not start: error code 0 x 80070437

  I can not start the Windows Firewall on my system.

  When you try to start the firewall I get error code: 0 x 80070437
  During the execution of the services as administrator, the Base filtering engine is started.
  Firewall Windows is not started, but when I start: error 1079: the account specified for this service is different from the account specified for other services running in the same process.
  Authorization of firewall Windows Driver is not present.
  How can I get my firewall?
  Thank you
  Hey Conor,
  Follow these instructions to fix the Windows Firewall:
  Download and install repair Windows: 
  http://www.TechSpot.com/downloads/5314-tweaking-Windows-repair.html
  When the repair of Windows opens, click on the tab to start repairs, click Start. Unselect all the boxes except for the following:
  -Reset the registry permissions
  -Reset the permissions of files
  -WMI repair
  -Repair Windows Firewall
  Then click Start. Once it is finished, restart your computer. Let me know if this helps you.
  Brian

• Windows 8 Pro Update 80096002 error code

  Hello

  I had also encountered same error

  Windows Update error: 80096002

  Windows 8 Pro (64-bit)

  Tried to use two convenience stores said that the problems are solved, but become again the same error

  Windows store says I have to install all updates to upgrade to 8.1 Windows, but unable to install updates

  This is a new Installation Windows 8 Pro (00178-10294-33899-AA447)

  

  

  Hi Olivier,.

  This problem is usually caused if you plug in external devices other than the mouse and keyboard, or if there is no program third party or apps that blocks the update settings. I would like to know some information about this problem so that we can help you further.

  1. have you connected external devices other than the mouse or keyboard?

  2 have you tried to install/check updates after a reboot?

  3. what security software is installed on your computer?

  I would suggest trying the following methods and check if it works for you.

  Method 1:

  If you connect the external devices other than the keyboard and mouse, then try to disconnect if and check if you are able to install/check updates.

  Method 2:

  Put the computer in a clean boot state, and check if the problem persists. Clean boot helps you disable all non-Microsoft services, so that we can check which third party/app program is causing this problem.

  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7 or Windows 8 / 8.1:
  http://support.Microsoft.com/kb/929135 
  Note: After the boot minimum troubleshooting step, see the "How to reset the computer to start as usual after a clean boot troubleshooting" section in the link provided to return the computer to a Normal startup mode.

  Method 3:

  Try the procedure described in the following Microsoft Help article and check if that helps. This article contains information about how to upgrade to Windows 8.1 Windows 8.

  http://Windows.Microsoft.com/en-us/Windows-8/update-from-Windows-8-tutorial

  Please reply with the status of the issue so that we can better help you.

• Windows 8 Pro - not activation

  Here's my problem.

  I had Windows 8 Pro Portable one. I was using the developer preview of Windows 8.1 for awhile now.
  Now that the final version of W8.1 will be available next month, I thought to install Windows 8 and put my phone to receive 8.1.
  But now, the Pro 8 Win is not activating. I get a message that says that the key is not valid, and I need to get another key.
  Is it because I had Win Pro 8 approximately 2-3 months back that has been activated and I try to turn it on again?
  If this is the case, how can I get this product active now and download the Windows Pro 8.1 for me that I am eligible?
  I know there are a lot of questions related to that, but please reply or give me a link where I can find an appropriate response.

  Try again by phone:

  1. press the Windows key + X , and then clickrun, and then type: slui.exe 4

  2. then press the ENTER"" key.

  3. Select your "country" in the list.

  4. choose the option "activate phone".

  5. stay on the phone (do not select/press all options) and wait for a person to help you with the activation.

  6. explain your problem clearly to the support person.

  Please note:

  To install a Windows 8 upgrade version, you must already have Windows 7, Windows Vista, or Windows XP installed on your PC.

  If you have formatted the drive until the upgrade of Windows 8 version has been installed, you will not be able to use your upgrade product key to activate Windows 8. To activate Windows 8, you will need to install your previous version of Windows, and then reinstall Windows 8. Help with the activation process, contact technical support.

• Windows Update has not installed error code 36CC

  I have Vista and you are unable to install the update to windows.  Get error code 36CC.

  Hello

  • Does this happen only wile installation Windows updates?

  You can follow below link that can help you to solve your problem:

  Problems with installing updates

  http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-problems-with-installing-updates