Windows 8 reset has not installed a new copy of windows - PC encountered a problem :(

I use the computer laptop hp pavilion with windows 8 pre-installed top when I bought the laptop. It was working fine until 2 weeks ago when I tried to update windows 8.1. All other updates for windows 8 have already been installed. After installing windows 8.1, the screen started to Flash and flicker. I didn't know what was the problem in spite of the fact that I tried to search and find out if everyone knew the same problem. Anyway I tried to update my PC to return to windows 8, and when I did, I started having this bug saying something like:

Your PC ran into a problem, he needs to restart. We will collect some data, then we will restart for you.
And then the PC restarts. I was frustrated by the presence of mistake over and over again. Then I copied all my data on external hard drive and decided to put my windows to get a new copy of windows 8 is installed. But he also didn't work. After the reset, I noticed that it wasn't a "Reinstall" clean at all. My desktop wallpaper has been same, my home page was even - he remembered my preferences. And once again! I'm having the same error as mentioned above, very often. Its very frustrating and I'm getting very excited now and I don't know what else I can try. Please help me someone...

Thanks for the reply of Mr. Martin.

Well, before you try the method that tells you, I used the HP Recovery Manager tool to reset my windows and the software to its factory settings and fortunately it worked. It reset my laptop with its settings from the factory with all the removed disk partitions, but of course, I made a backup of all my data. Its job well now for windows 8.

Thanks again for your support.

Tags: Windows

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