Windows 8 wireless connection problem

I just bought a new laptop with Windows 8 and half an hour to put on, I lose network connectivity wireless on all devices in my home, new laptop, iphone, ipad, galaxy tablet.  The ipad, the iphone, and the Tablet first in loose connectivity followed by the laptop.  As soon as I turn off the phone followed by the router (BT homehub 1 I think), connectivity is restored on the ipad, iphone and tablet.  When I turn on the laptop back, connection is restored there too but not for long.  I checked the router and all the lights are lit and not flickering.  I ran the Windows diagnosis and this is the result «a network cable is not plugged in correctly or may be broken...» Detected (there is a yellow triangle with an exclamation point in it which I assume means not fixed...) Problem with access point or wireless adapter... Fixed).  I checked all the cables and they look very good.  BT send me a home 3 hub even if they don't think that the router is the problem.  I remember not being near the router when I first created the connection with the router wireless.  Not sure if it is relevan.t I am at my wits end.  I am not knowledgeable about these things, and after having my laptop for a week I could not enjoy it at all.  Thank you

Hi Liana,

Thank you very much to the point on this issue.

You can check this link to download the latest driver of Windows 8 Wireless for the laptop.

http://us.Acer.com/AC/en/us/content/drivers

Install them on the computer and check for the issue. If the drivers are already updated, I suggest to uninstall and reinstall the wireless driver and check the issue. Follow the steps:

Method 1:

Follow the steps to uninstall and reinstall the latest version of the driver for the network card:

Note: Please make sure you download the latest version of the drivers on the manufacturer's Web site.

(a) press the Windows and X on the screen.

(b) click on Device Manager.

(c) find network card and expand the driver icon.

(d) right-click on the icon of the wireless driver and click Uninstall.

(e) follow the instructions on the screen to uninstall the driver.

(f) open the folder that contains the installation file of the latest driver that you downloaded.

(g) double click on the Setup file and follow the instructions on the screen to install the NIC driver.

Method 2:

I suggest you to reset the network card and then search for the question. Check out the link:

http://Windows.Microsoft.com/en-in/Windows-8/fix-network-adapter-problems

You can also try other steps in the link to try to resolve the problem.

Just reply to us with the status of this issue.

Tags: Windows

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    You must set up a wireless internet connection in the network as well as the connection sharing normal LAN wireless and connect to it as well as the local connection.  If you don't do this, you will not have an internet connection.  You need both.  You must also enable some features in the main area sharing network to access the internet - they are quite well defined.

    I hope this helps.

    Good luck! Lorien - MCSA/MCSE/network + / has + - if this post solves your problem, please click the 'Mark as answer' or 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

  • Wireless connection problem - "could not contact the primary DNS server.

    Hello. As of today, I had an interesting problem with my connection wireless home.

    I have DSL, and my router (an Actiontec GT704-WG, for reference), periodically decides to abandon the internet connection throughout the entire family. This includes our parent unit, as well as my lap top which relies on a wireless connection.

    Today, I noticed that my laptop was switched to 'Access Local.' only I went to check my modem, only to find all the lights on the side were, and the computer was working fine. I tried to reset the wireless connection, activating / disabling the wireless and switch off, Plug and reconnect to the network without wire, as well as re-booting my computer. None of these things worked.

    I also received and error message that tells me it: "could not contact the primary DNS (fe80::341b:6831:1247:6707 11%).

    I don't know what this means, although I checked to make sure that my ISP address connects well, and as far as I can tell it is. I also checked everything that Microsoft suggested troubleshooting guides, nothing helps.

    I don't know if that makes a difference, but I noticed to my lap top more close to the router, the connection would come periodically power on and off. Also, these problems started occurring after that I installed and then uninstalled Firefox. I use Internet Explorer, but I wanted to try Firefox.

    Also, my computer is an application of Toshiba Satellite L305-S5944, running Vista Home Basic, I believe.

    I hope I've provided enough information.

    Go to the website of the manufacturer of your router > make sure you have the latest Firmware in Vista for it.

    Go to the website of the manufacturer of your computer/notebook > drivers and downloads Section > key in your model number > look for it last network adapters Vista drivers > download/install the.

    Try without commitment TCP/IPv6:

    If you still have internet connection probs, one thing to try is the separation of the TCP/IPv6 (which is done by going to network connection > right click > properties > it uncheck > OK.)

    http://digitalmediaphile.WordPress.com/IPv6-how-to-unbind-from-a-NIC-in-Windows-Vista/

    See you soon.

    Mick Murphy - Microsoft partner

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