Windows 8024402F Windows Update error code encountered an unknown error

original title: Windows Update always in error Code 8024402F Windows Update encountered an unknown error even after freshly installed (Win7 Professional x 32 and x 64)

Hello

I recently installed Windows 7 (new installation). Previously, I was using Windows Vista and everything worked OK.

I've upgraded to Windows 7 Pro 32 bit x (using the downloadable version), installed various software and every time I tried to update via Windows update, I get the error Windows could not search for new updates: an error occurred when the new updates for your computer. Error (s) found: Code 8024402F Windows Update encountered an unknown error.

I clicked on "Get help with this error" and used the Troubleshoot Utility "Windows Update", but could not find the error.

A week later, the problem still persisted and decided to re-download the whole windows 7 but this time by downloading the ISO version and installing the x 64 one. As soon as he performed the installation (no other software installed same antivirus), I immediately tried run Windows Update. I had the same error message. Tried to do the 'Windows Update troubleshooting"without success.

It also could be related. In both facilities, I tried to configure Windows Media Center. When he tried to install PlayReady, it gave me the error: an error occurred when downloading the installation package (error code: 0 x 80240022). When I ignore that, the next step (downloading TV setup data) stops with a a small point in the progress bar - even after half an hour.

Yet once, I used to use Windows Vista and it updated fine without any problem. In my installation of Windows 7, I am able to connect to the network, surf the internet, download files and use various software (for example, Yahoo Messenger, Skype, Kaspersky Antivirus that updates very well).

Hope you can help.

Thank you!

Kind regards
Jay

@Uma R - technical support from Microsoft.

Thank you for your information.

In fact, I was about to inform of a work around that worked for me, all that was necessary was to disable the Windows Firewall.

Of course that's not a definitive solution because it is obviously not a good idea to disable the firewall when downloading, also after I turn it back on I guess that automatic updates will be blocked again. A message indicating that the automatic updates were blocked was what first caught my attention on the problem.

I would say that someone on this forum who is in contact with the appropriate Microsoft group must pass this correction to be organized information. Now that I can download updates, I should be able to install it.  :-)

Concerning

Ken

Tags: Windows

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