Windows app and phone problems

Hi, I'm trying to transfer music from itunes to my nokia lumia 920. I do that all the time with the application of windows for desktop phone but tonight, it has stopped working, it says something about an ATL100. DLL is missing? I don't know what it is. PLEASE HELP ME

Hi Jordan,.

Please answer these questions:

  1. You have McAfee installed on your computer?
  2. Were there any windows updates installed prior to this problem?

Looks like the Windows Phone app installation is corrupted, I suggest that you completely uninstall the application from your desktop. Restart your computer, and then reinstall the Windows Phone application. Please do not forget to download a new installation file.

We look forward to your response. An update with the status of the issue.

Tags: Windows

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