Windows backup default - Eventvwr shows error on \Device\Ide\IdePort0 controller
Hello
I'm at my wits end. I got the error 0 x 81000037 when you run backups windows recently. I am backing up to an external USB drive.
I went through the entire analysis point fix, I run scans antivirus complete and deleted all quarantines and I have now deleted all audio-visual products. I tried to back up selected folders, clean boots and I'm still not able to run a backup. However, I'm now not only this error code, but others.
Looking at the event viewer, it seems that each backup error is preceded by 11 on atapi event: «the pilot detected an error on \Device\Ide\IdePort0 controller»
I don't know what it is, but I wonder if this is what is at the origin of the problems, and if so, is this a problem with the external USB HARD drive or internal one.
Can anyone help? I'm desperate to save my files.
Hello
You might face this question when the competent services for backup are not running, you can also face this question when the chipset drivers are corrupt. Make sure you don't have any other external device connected to your computer outside of the mouse and keyboard. I suggest you to make sure that the following services are running and set to automatic.
Shadow copy volume
- Windows backup service
- Engine block of backup Service level
- Windows event log
- Task Scheduler
- Click Start, click in the start, Search , type services.mscand then press enter and then check the benefits described above, one by one.
- You can follow the steps in the link below and check if it helps you.
- Windows backup or restore 0 x 80070001, 0 x 81000037 or 0 x 80070003 errors
- http://support.Microsoft.com/kb/973455
You can also consult the steps proposed by Stephanie Podder dated 8 June 2013 , the link given below.
Let us know if you need additional help from us.
Tags: Windows
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History/context: This problem started happening on my Dell Vostro 220, while he was new (May 09), on Windows Vista that it came preloaded with. I figured a SATA controller and a defective Dell replaced both my HD (& SATA cables) and Mobo. But ongoing problem - then Dell suggested to set access drive in AHCI mode in the BIOS. I did and in HD and installed also XP. Problem persisted. XP errors in the journal system came as '\Device\Ide' and '\Device\Hd0' sometimes sometimes. Reference Dell insists that it is a driver problem Windows. Since then, I still formatted hav clean and installed with Windows 7, what I use now. But the problem persisted.
System:
Dell Vostro 220 with Intel Core 2 Duo E7400 @ 2.8 Ghz, 4 GB of RAM (3 GB usable), running Windows 7 Professional 32 bit. 1 x DVD Writer TSST Corp TS - H653F ATA hard drive WDC WD2500AAJS - 75M0A0 ATASymptoms:
On bad days, it happens every 5-10 minutes; other times 30 min. Locks up system / freezes during 30 sec to 2 min during which I am able to move the mouse cursor, but do not click on anything anyone or do anything else. When Frost "thaws" if I check the Logs of error in the system log I still see the "EventID:11" error "Source: atapi ' 'driver has detected an error on \Device\Ide\IdePort0 controller. Sometimes (not always) I also see a spike in the graph of CPU use if I check right after the "thaw", but I was not able to determine what process as I am looking after the fact. Normally, there are 4 SATA Ports on the motherboard. 0.1 were used for HD, DVD. If I unhook the DVD drive altogether and connect the HD SATA cable to the port marked 2, I get the same errors, but "\Device\Ide\IdePort0" becomes "\Device\Ide\IDePort1".Other note (s): During the installation of the OS, Dell has a "Intel Matrix Storage" listed as critical on their site, but when I try to install it, it says "no compatible hardware not detected" and install exists.
Also, interestingly, if I take the HD (in blue) to the total of SATA cable and try to connect SATA cable from the DVD recorder to the orange (originally) between individual ports Mobo and HD, I get a mobo error - flashing 3 light and "beep" as soon as I turn on. It disappears if I go back to blue SATA cable from the Hd for HD
Hello
As you have informed us that you are always faced with the question after installing Windows XP and Windows 7.
I suspect that the problem is somewhere in the material or the SATA ports on the motherboard. I suggest you to contact the manufacturer of your computer for help, because they will be in a better position to help you.
Hope the helps of information. Please post back and we do know.
Concerning
Joel S
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think. -
I'm getting following error in my event log Watcher:
Log name: System
Source: atapi
Date: 2009-11-01 01:18:38
Event ID: 11
Task category: no
Level: error
Keywords: Classic
User: n/a
Computer: hendrim-PC
Description:
The driver has detected an error on \Device\Ide\IdePort0 controller.
The event XML:
11
2
0
0 x 80000000000000
53536
System
hendrim-PC
\Device\Ide\IdePort0
0000100001000000000000000B0004C002000000850100C00000000000000000000000000000000000000000000000000000000004100000
Anyone any idea what is the cause?
I replaced all the cables and hard drive but I get the same error (wasted money).
When you start the PC and get "PIO MODE" in computer/manage/Device Manager / IDE ATAPI controllers ADA / ATA Chanel X/properties/Advanced is the cause, your PC is frozen.
My "temporal" solution for this problem is:
1 - Turn off the PC.
2 - pick Up and the hard drive cable through the same port of the motherboard
3. start the PC and the control in the advanced settings box-> "Ultra DMA Mode 6"; right now, you can work without problems.
* If you can trade your motherboard (all under warranty) DO!
-. - We are all waiting FOR you than get Microsoft a solution to force the departure to the top of "PIO MODE" to "ULTRA DMA 6"
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Backup fails with an error of device 0 x 807812.
Original title: device error 0 x 807812
Backup fails with an error of device 0 x 807812. I tried a disk of 1 TB of my book and a Seagate 1 TB Western Digital. Both failed with the same error. The system says that I have the most recent and correct drivers. My computer is Deel Latitude 17r.
Hi James,
Thanks for posting your question in the Microsoft Community.
The error would have occurred if the services associated with Windows backup may have been disabled, you can try to restart the service, follow the steps below:
1. click on start.
2 type Services in the start search.
3. in the search for Windows Services of shadow copy Volume in the list.
4. right click on the Service.
5. click on properties.
6. Select the Startup Type to manual.
7. click on OK.
8. repeat the same for the service Windows backup.
If the problem persists, then I suggest you run the chkdsk command, which fix chkdsk errors, follow these steps:
i. Click Start.
II. type cmd in the start search box.
III. right-click on cmd.exe list programs and then select the run as Administrator option.
IV. If you are prompted for an administrator password or for confirmation, type your password, or click on continue.
v. in the command prompt window, type the following command and press enter Chkdsk /R
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VII. close all applications and restart the computer.
Important: Running chkdsk on the drive if bad sectors are found on the disk hard when chkdsk attempts to repair this area if all available on which data may be lost
When you restart, Windows checks the drive for errors, and then Windows starts. Now run the disk check in command prompt, follow the steps below:
Now, when you try to perform the backup, I recommend that you can try to disable the temporary security on the computer software and perform a backup, be sure to activate security in the computer software.
Disable the antivirus software:
http://Windows.Microsoft.com/en-us/Windows7/disable-antivirus-softwareNote: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you need to disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network, while your antivirus software is disabled, your computer is vulnerable to attacks.
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What window updated each time showing error code 00000646 nearly a month what is the solution
Thank you
msiddique
Gives it a try and see if it solves the problem.... http://support.Microsoft.com/kb/2258121
Let us know if this helped
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I have a Pentium 4, XP SP3, 2 HDs installed, and I don't think I have SCSI but in my registry, it shows the HDs and two CD - RW and DVD drives listed under SCSI and there is no topic such as IDE, Atapi or AT (the area I'm talking about in the registry is: \HKEY_LOCAL_MACHINE\HARDWARE\DEVICEMAP\) so I don't know what is happening in this area...? Anyway, everything else refers to above devices IDE or Atapi etc..
As well as the above parity error, I noticed a little more that I will add here:
"The driver has detected an error on \Device\Harddisk0\D controller" (this is an ALL NEW HD)
"The device, \Device\Harddisk1\D, has a bad block" (it's second HD giving the same error msg, the last HD failed and this is used)
"The device, \Device\CdRom0, has a bad block" (this is my CD - RW drive, which seems to work very well, it's the DVD player that is not working properly)
"While validating this \Device\Serial0 was really a serial port, a fifo was detected. The fifo will be used. »
All of these errors are coming together for the most part. Please help as I just replaced a hard drive failing during the summer, now it is looking like another is a failure, but I want to know if something else in my computer can cause drives to fail, or causing errors in some way, or any other information anyone can give me to help before you start the process of replacing a HD failure (again!)
Thank you... Denise
Hi groovydee,
Method 1
I suggest you reinstall the controller and chipset drivers by contacting the manufacturer of the computer, check to see if it helps.
Method 2
If the previous step fails, then you need to check disk scan on the hard drive to scan and difficulty of bad sectors on the disk.
How to perform disk error checking in Windows XP
http://support.Microsoft.com/kb/315265
Note: While running chkdsk on the drive if bad sectors are found on the hard drive, then chkdsk attempts to repair this area if all the data available in this area may be lost.
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We recommend that you change the setting of firewall/security at different levels and then try to access files and folders on the network.
See this article for more information: http://support.microsoft.com/kb/814112
Visit our Microsoft answers feedback Forum and let us know what you think.
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http://support.Microsoft.com/kb/973455
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