Windows backup - the interface is unknown 0x800706B5
original title: 800706B 5
After you select Backup "Files" and after selecting what who and where, I get "unknown interface Ox800706B5" error message from Windows backup even if a full backup on the same hard drive worked fine. I am backup on an external USB hard drive.
This routine worked well for 30 months. After getting above error, I formatted the hard drive external and then made all the full backup and it worked ok but not the backup tracking "files only".
My EMail: * e-mail address is removed from the privacy *.
Hello
The error message that you provided does not seem to be correct, please provide us with the exact error message and the error code.
You try to perform a backup in clean boot mode. You can use a clean boot to load only the Microsoft process to see if this happens because of something in the operating system or a third-party program. Please visit the below mentioned link to run the computer in clean boot mode.
http://support.Microsoft.com/kb/929135/en-GB
Also check if the file is saved is used during the backup process. If there are any files that are used, you can close them before starting a backup copy.
Kind regards
Gaurav Prakash - Microsoft Support
Visit our Microsoft answers feedback Forum and let us know what you think.
Tags: Windows
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