WINDOWS BETWEEN CONTACT WITH USERS BY PHONE?

TWICE ON MY CELL PHONE, I WAS CONTACTED BY SOMEONE WHO SAYS TO CALL FROM "WINDOWS".  IT SAYS THAT MY COMPUTER HAS BEEN DOWNLOAD VIRUSES AND OTHER NONSENSE AND I NEED TO TALK TO THEM NOW.  I ASK WHY WINDOWS WOULD BE WHITE THEIR CALLER ID IF INDEED IT IS A REPRESENTATIVE OF WINDOWS AND OF COURSE HE HAS NO ANSWER.  I HE REQUEST TO IDENTIFY AND HIS PHONE NUMBER TO VERIFY THE INFORMATION HE SAYS IS TRUE.  HE SAYS HIS NAME IS SAM.  HE HAS A STRONG INDIAN ACCENT.  HE SAYS HIS PHONE NUMBER IS 315-352-4191.  I TRY TO GET MORE INFORMATION FROM HER BUT HE HANGS UP.  HE DIDN'T THERE HAS NO ANSWER TO THIS NUMBER WHEN I PLACE THE CALL.

EVERYONE HAS RECEIVED CALLS FROM "WINDOWS"?  HOW CAN I REPORT THIS APPARENT FRAUD IN WINDOWS?

Hi & welcome

As my partner mentioned above, it is an obvious scam... & should be useful, as it has existed for a time "long enough."

Report a scam to technical support

Sub tech support phone scams

Cybercriminals don't just send e-mails fraudulent and created fake sites Web.

They could also call you on the phone and claim to be from Microsoft.

They could offer help to solve your computer problems or sell you a software license.

Once they have access to your computer, they can do the following:

  • Encourage you to install malicious software that catches of sensitive data, like user of banking online names and passwords. They may also charge you for to remove this software.

  • Convince you to visit legitimate Web sites (like www.ammyy.com) to download the software that will allow them to take control of your computer remotely and adjust settings to make your computer vulnerable.

  • Request credit card information so that they can charge you for bogus services.

  • Direct you to fraudulent Web sites and you prompted to enter the credit card and other personal or financial information.

Microsoft or our partners make unsolicited phone calls (also known as the telephone canvassing) you charge for security patches or software.

Tags: Windows

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