Windows cannot connect to the Internet using HTTP, HTTPS or FTP. __This is probably caused by settings of firewall on this computer. __

I recently installed the version of Norton, after that I was unable to use the internet, I thought it was the Norton firewall settings. After having playing with her for 30 minutes, I gave up and uninstalled Norton. I have disabled the firewall, I have reset the default settings. Here is the message I get when I run a diagnostic. A crazy thing is that I can connect to internet when I connected to this same computer as a guess.

Please help me!

Windows cannot connect to the Internet using HTTP, HTTPS or FTP.
This is probably caused by the settings of firewall on this computer.

Check the settings of firewall for the HTTP port (80), HTTPS port (443) and FTP port (21).

Hi rhonda9937,

1. what browser you are using to connect to the internet?

It is not recommended to keep Windows Firewall disabled on the computer.

This would happen if the ports are not open in the Windows Firewall.

I suggest that you open ports in Windows Firewall and check if it works.

How to manually open ports in Internet Connection Firewall in Windows XP

http://support.Microsoft.com/kb/308127

Troubleshooting settings of Windows Firewall in Windows XP Service Pack 2 for advanced users

http://support.Microsoft.com/kb/875357

I hope this helps!

Halima S - Microsoft technical support.

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Tags: Windows

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