Windows cannot connect to the printer. The name of the printer has been correctly entered, or the specified printer has lost its connection to the server.

A Windows Server 2003 Standard Edition SP2 32-bit computer is a field, the file and print server.

A computer on the domain is a machine of Windows 7 Ultimate 64 - bit with HP DesignJet 500 24 printer connected via USB.  The printer is running the latest firmware.  The PC is running the latest 64-bit drivers with no problems to the host machine printing.  The host also has the latest drivers 32-bit (x 86) installed by downloading by other computers on the network.  The printer is configured to share with the share name of HPDJ500.

Now, on a machine Windows XP Pro SP3 32 bit on the field, I'm trying to connect to the shared printer.  Add a printer > click Next in the wizard of > check "a network printer or a printer attached to another computer" and then click Next > click on "Find a printer in the directory", then click Next > click Find now > HPDJ500 in the list below (the XP machine can see the shared printer on the Windows 7 computer!) and click OK.  At this point, I get an error that says: "Windows cannot connect to the printer.  The name of the printer has been correctly entered, or the specified printer has lost its connection to the server.  For more information, click Help. »

Alternatively, if I right-click on the HPDJ500 printer listed, then click on connect, I get the same error message but I also see a separate window that says "Connecting to HPDJ500 on H2.ws.net" with the lively projector.  This window also disappears as soon as I clear the error message.

Please note that this printer worked perfectly as a printer shared, hosted on a machine XP 32 bit on the field.  It works perfectly for the new Windows 7 64-bit machine, but we cannot connect from anywhere else on the network (including the server which translates the same exact error message).  On the server, I also preinstalled drivers thinking there was a problem with a 32-bit computer, trying to grasp the correct drivers from the host 64-bit Windows 7, but that doesn't change anything.

How connect to this printer?

Try using the path UNC path of the printer in the Add Printer Wizard.

Add a printer > network printer > connection to this printer ((deuxieme point)

Click next to browse (leave blank, the name field) or type the UNC path of the printer (i.e. \\Computername\Printername) path

Tags: Windows

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