"windows cannot find"helpctr.exe"make sure you typed the name correctly..."

I did system restore recently to avoid some problems with internet connectivity. Since then, when I click on help and support I get a error message "" windows cannot find ' help ctr.exe. "" Make sure you typed the name correctly and then try again. To search for a start button click on file and then click on search.

Hello

You can try the steps of troubleshooting provided in the links below and check if the problem persists.

Cannot load help and Support Windows

http://support.Microsoft.com/kb/555472

You cannot open the help and Support Center in Windows XP

http://support.Microsoft.com/kb/888018

Note:

To do: Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:

How to back up and restore the registry in Windows
http://support.Microsoft.com/kb/322756/

Tags: Windows

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