"windows cannot find helpctr.exe'."

Trying to access help and support for Windows XP 62 bits, I imagined this error code.  I did a search and found the file but I don't know what to do with it.  Bless you for any assistance that you can lend me.

Hi PStevens,

You can read the following article and check.

You cannot open the help and Support Center in Windows XP

Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:

322756 (http://support.microsoft.com/kb/322756/) how to back up and restore the registry in Windows

You can also consult the following article:

Cannot load help and Support Windows

Tags: Windows

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    To do: Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:

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    http://support.Microsoft.com/kb/322756/

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