"windows cannot open the file must know what program - program list selection" when tried to open the file

After a problem with my sony ebook reader, I was told by the library to remove the program Sony and library of books on the computer and the drive, and then reinstall the program.  I would then be able to download the books again.  But now I have a message saying that windows cannot open the file must know what program - select the program from the list. When I click on the program sony player list is not there.  What I am doing wrong?  You can give me some advice.

 
Original title: Pauline1949

Hello

1. have you downloaded the right file to library?

2. What is the file format of the file that you downloaded?

3. What are the recommendations of programs that provided by Windows?

4. have you installed the player from the computer program?

5 is this problem confined to a particular file that downloaded?

 
The file that you downloaded requires an appropriate program to open it in Windows. That's why I suggest to check again if you have installed the reader program and also check if you have downloaded the appropriate Center books.
 
Reference:

 
 
If you have installed the right program and download the correct file in the program. I suggest you to change the player to default programs in Windows.
Reference:
 
I hope this helps.

Tags: Windows

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