Windows continues to if crush/blue screen mentions stdriver32.sys and bios updates

My computer crashes, a blue screen with lots of text flashes up briefly before the restart of the it, I took a photo of the last time so I could read: says:

"A problem has been detected and windows has shut down to prevent damage to your computer.

It gives then a few steps to follow if the problem happens again, but I do not understand what I have to do. The first is to check that I have enough disk space (pretty sure I do, there are 60 GB free on the hard drive). Then he said: If a driver is identified in the error message turn it off / update. He suggested then update BIOS/disable cache/occultation layout.

I'm not sure if it's just a standard error message?

Technical information:

STOP: 0 X£ 0000008 (0XC0000005, 0X91838C21, 0XA9880878, 0X00000000)

stdriver32.sys - address 01838c 21 base at 91834000, DateStamp 059370 4 d

This happened about 15 times now, usually I have Firefox running on time, possibly Skype or msn also - don't know if this is relevant.

After the crash, the computer reboots normally, so far. I reallly appreciate any help or advice.

Thank you. Paul


It seems that this is caused by SoundTap, recorder of audio.

You can uninstall it if you need, or if you use it, reinstall it to ensure that get you the most up-to-date for your operating system version.

If you still get the BSOD, you can post your DMP files so that we can check out them?

You can zip the MiniDump files in the C:\Windows\Minidump folder and make it available via Windows Live SkyDrive. You can then provide the link to that on this forum.

The following link has information about the use of Windows Live SkyDrive:

If you have problems to compress the minidump files copy the minidump files to another location such as a folder on the desktop

In addition, you do not necessarily have compress the minidump files, you can download one at a time.

Tags: Windows

Similar Questions

  • Update Windows xp caused my computer blue screen and now will not start.

    Update Windows xp caused my computer blue screen and now will not start.  There has been no change to my system hardware or software otherwise.  After that windows update Setup, he asked to restart the computer.  When restarted, the computer screens and past blue to the quick menu for safe mode and last known configuration to work.  None of these mode of work, not to shelter or otherwise.  The only thing that he will now implementing market is quickly flashing the blue screen and restart once again to this quick menu.

    It's really annoying because I have important files on this computer work and can't afford to get in shape!   I put my confidence in using windows and keep it updated.   During the installation of your updates, it made my system fails and does not restart.   I'll be very upset if this update of windows xp causes me to have to reformat and lose important files!

    Any advice on a solution?   I need to get this computer work as soon as POSSIBLE.

    Ben River

    I ordered the Dell XP disc and did the re-install. It works fine now. The Dell technical support had me do some updates on the web as well. I have not had problems since. What happened with the automatic updates completely wiped out my operating system. At least I don't have to buy a new computer.

    If nothing else works, try reinstalling your operating system. It worked for me.

  • Had to reformat my hard drive, now when I try to reinstall Windows XP I get a blue screen with this code at the end 0x0000007b.

    has had to reformat my hard drive now when he star0x0000007b (0x78d663c, 0xc0000034, 0x00000000, 0x00000000)

    has had to reformat my hard drive, now when I try to reinstall windows xp, I get a blue screen with this code at the end 0x0000007b (0x78d663c, 0xc0000034, 0x00000000, 0x00000000) how to solve this problem


    I saw the 0x0000007B BSOD caused by trying to install XP on a disk hard while the BIOS is designating the reader as AHCI instead of IDE. XP has no native AHCI drivers, resulting in a stop 7B. Unless the PC had originally Vista or Win 7, but it might be useful to check that it is not likely.

    If the BIOS is set to AHCI, you could do one of three things (depending on whether your PC has a floppy drive)...

    1 find the Setup F6 disk on AHCI support at installation time (start with the manufacturer's website if you do not already have such a thing). Watch the very hit F6 prompt early in the installation process.

    2. change the setting in BIOS on IDE / ATA

    3. create a new "slipstreaming" installation disc drivers AHCI in the existing installation disc, see

    After the back if your BIOS is IDE / ATA


  • Windows 7 64 bit back blue screen, help!

    OK I just bought a laptop Easynote TJ68 64-bit of windows 7 I still bet the error code blue screen with it seems random errors each time when my laptop crashed which is most of the time in function when I have the laptop after the startup splash screen.

    It's really annoying gets really bad and I've had to repair the system, so many times now.

    I don't know if this helps, but check that the system diagnostics fix it said failure of the error checking.


    It should really be in the Windows 7 Forums, it's Vista.

    Answers - Windows 7 Forums (and others)


    Check this thread for more information using BlueScreenView, MyEventViewer and other methods
    to troubleshoot the BlueScreens - top 3 responses (+ 1 other).

    We can analyze the minidumps if make you it available to the SkyDrive or another file
    sharing sites.

    ZIP or download the content of the C:\Windows\minidump

    Use SkyDrive download collected files and after shot/screenshot.


    Also this, so you can see the probable bluescreens.

    Windows Vista restarts automatically if your computer encounters an error that requires him to plant.
    (also Windows 7)


    Check out these utilities to see if information may be collected:

    It is an excellent tool for displaying the blue screen error information

    -Free - BlueScreenView scans all your minidump files created during 'blue screen of death '.
    hangs and displays information about all accidents of a table.


    MyEventViewer can be verified at the time of the blue screen (BSOD) within a second or
    so time of the BSOD for more information on the possible cause - see TIP.

    MyEventViewer - free - a simple alternative in the standard Windows Event Viewer.
    TIP - Options - Advanced filter allows you to see a period of time instead of the whole of the record-
    Set it for a bit before and after the time of the BSOD.


    AppCrashView - free - a small utility for Windows Vista and Windows 7 which shows the
    Details of all application crashes occurred in your system. The information of the plant are extracted
    the .wer files created by the Windows Error Reporting (WER) of exploitation component
    system each time that an accident has occurred. AppCrashView also allows you to easily record the
    list of accidents to the text/html/csv/xml file.

    I hope this helps.

    Rob Brown - Microsoft MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

  • Why what I get a blue screen on my laptop, and then it restarts

    Remember - this is a public forum so never post private


    • Why I get a blue screen on my laptop and then rebootingPrograms with the fact that you have problems
    • Error messages
    • Recent changes to your computer
    • What you have already tried to solve the problem


    § What is the exact error message that you encounter the blue screen?

    § East - this happen randomly or whenever you access any program on the system?

    § Remember to make changes to the system?

    § Since when are you facing this issue?

    Give details, so that we can help you in a better way.

    I suggest you disable automatically restart the system and check the exact error you encounter in the blue screen and let us know. Follow the steps mentioned below to disable the auto reboot.

    a. right click on my computer and then click Properties.

    b. click on the Advanced tab.

    c. under Startup and recovery, click settings to open the startup and recovery dialog box.

    d. clear the checkbox automatically, restart and then click OK, the number of times required.

    e. restart your computer so that the settings take effect.

    Method 1:

    Step 1:

    In safe mode, check if the problem persists. Follow the steps mentioned below.

    a. restart the system and then keep tapping F8 until you reach the start menu.

    b. Select safe mode from the list and press ENTER.

    If the problem persists then in safe mode, I suggest you to do a clean boot. Follow step 2.

    Step 2:

    Follow the steps mentioned in the article below.

    How to configure Windows XP to start in a "clean boot" State

    Method 2:

    I suggest update you the drivers on the system for the graphics card, etc. on the sound card system and check if the problem is resolved. I suggest update you also the drivers from the chipset on the system and check.

    Thanks and regards.

    Thahaseena M
    Microsoft Answers Support Engineer.
    Visit our Microsoft answers feedback Forum and let us know what you think.

  • Computer has been slow to start, Blue Screen of Death appears and then it restarts.

    Original title: Restart the computer


    My old Compaq desktop computer has been slow to start in the morning and recently when I went to turn it on, it got stuck on the boot sequence, and it restarts just after the initial start-up. He never Windows logo or the login screen. I tried to use recovery disks of Lenovo's laptop of my husband as an attempt to get something to work on, but nothing helps, my computer continues to restart loop way. My daughter has tried to do something with the BIOS setting, which did not affect the issue. Rather than restart suddenly, the blue screen of death appears and then it restarts.

    Any help?


    Some manufacturers have more available Vista recovery disks.

    If this happens, you may need to try this instead:

    You can also borrow and use a Microsoft Vista DVD (sale at retail or OEM integrators), which contains the files for the different editions of Vista (Home Basic, Home Premium, Business and Ultimate) must be installed. The product key on your computer / Laptop box determines what Edition is installed.

    Other manufacturers recovery DVDs are should not be used for this purpose.

    And you need to know the version of 'bit' for Vista, as 32-bit and 64-bit editions come on different DVDs

    Here's how to do a clean install of Vista using a DVD of Vista from Microsoft:

    "How to do a clean install and configure with a full Version of Vista '

    And once the operating system is installed, go to your computer manufacturer's website and get the latest drivers for your particular model or laptop computer.

    And phone Activation may be necessary when you use the above installation method.

    "How to activate Vista normally and by Activation of the phone '

    See you soon.

  • Blue screen stops caused by the BIOS.

    I have a Dell Laptop Inspiron 15R. I've been making a few stops blue screen recently, about 1 every night. The blue screen message don't stay on the screen for more than 10 seconds, not long enough for me to read, transfer the computer stops and restarts. However, I see that the problem seems to be something to do with the BIOS. Can someone tell me how to fix the problem.


    Can you zip the minidump in the C:\Windows\Minidump folder files and make them available (link) via Windows Live SkyDrive or similar site?

    The following link has information about the use of Windows Live SkyDrive:

    You write "... The message of the blue screen does not stay on screen for more than 10 seconds... "- so you can disable the Auto restart - here how do:


  • I get a blue screen telling me to disable bios memory caching and shadowing

    I just loaded xp pro on my computer and I got a blue screen telling me to disable bios memory caching and shadowing. The error reads: * STOP: 0 x 0000000050 (0xFE9B1244, 0x00000000, 0x804FEAC9, 0x00000000

    I think that's not the full Errormessage should include a reference to a file, but you have two options:
    1. debugging:
    and post the results here, so I can take a look at this.

    2 disable the cache and the cloak: the funtion are in your BIOS, usually under the CMOS settings.

    Kind regards

  • I get an error on blue screen ATI2DVAG infinite loop and am looking for a suggested solution for XP.

    get an error on blue screen ATI2DVAG infinite loop and I am looking for a suggested solution for XP.

    Hello jvecc,.

    Thank you for visiting the Microsoft answers community.

    This problem is caused by a defective unit or a device driver. Visit the website of the manufacturer of your computer or see if AMd drivers directly will work for your hardware configuration and then uninstall and reinstall your drivers.

    Hope this helps Chris.H
    Microsoft Answers Support Engineer
    Visit our Microsoft answers feedback Forum and let us know what you think.

  • Windows Vista continues to display a blue screen

    I started Windows Vista Edition Home Premium x 86 SP1.  The something Adobe has shown saying that I need to upgrade flash player.  I chose to upgrade later.  Then about 10 seconds later, I get a blue screen.  Then I see a screen to choose between 2 choices of Mode safe mode, start window normally.  I started Windows normally.  The about 10 seconds after getting on the desk, I saw the same blue screen.  Then I choose Start Windows normally.  Then, after seeing the office for about 10 seconds, I saw the same blue screen.  I took start Windows normally.  Then the same thing happened again.  This time when I got to the office, I clicked on start > Shutdown and it turns off.

    What is the cause and how can I solve it.

    Here is the error message I got:

    A problem has been detected and windows has shut down to prevent damage to your computer.

    If this is the first time you've seen this stop error screen, restart your computer.  If this screen appears again, follow these steps:

    Make sure you have enough disk space.  If a driver is identified in the stop message, disable the driver or check with the manufacturer for driver updates.  Try changing video card.

    Check with your hardware vendor for updates to the BIOS.  Disable the BIOS memory options such as implementing caching or shading.  If you need to use Safe Mode to remove or disable components, restart your computer, press F8 to select advanced startup options, and then select Safe mode.

    Technical information:

    STOP: 0X0000008E (0XC0000005, 0X00000000, 0X00000000, 0XB056FA8)

    Data collection for the crashdump...

    Initialization of the disk for the crashdump...

    Beginning physical memory dump.

    Dumping physical memory to disk: 100

    Total physical memory dump.

    For more assistance, contact your system administrator or technical support group.

    You certainly can't if you won't try. Download the ISO that you need for your version of Vista on
    any machine that you can. Then burn the ISO on a DVD and bring it to the Vista machine and start with

    You can also copy any DVD of Vista (as long as it's even 32 or 64 bits) and use it to repair (but
    not install Vista).

    English is my only language real, too, I was born in Dixie, and we strive to help.

    Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

  • Windows XP "error on a blue screen.

    I got the "blue screen error" after receiving an alert of possible virus.  Now I can not even past the 'blue screen' and have tried the various functions of "F key" in all 'modes '.  Always on the blue screen.

    "A problem has been detected and Windows has shut down to prevent damage to your computer.

    If this is the first time you seen this stop error screen, restart your computer. If this screen appears again, follow these steps:

    Check for viruses on your computer.

    Remove any newly installed hard drives or hard drive controllers. Check your hard drive to ensure that it is properly configured and completed.

    Run CHKDSK /F to check for hard drive corruption, and then restart your computer.

    All safe mode does not work, please help me. Any idea would be great at this point, I'm a little desperate...

    Thank you

    It could be a virus go dl on a thumb drive combofix his bleepingcomputer and then restart pc continuously press f8 again and again and again until it appears safe mode then go into safe mode with network once started in SafeMode plug dirve thumb and run combo fix, it might take some time

  • Windows Vista starts with a blue screen

    original title: I have a computer laptop advent 9617 pre-installed with vista hp boot up im facing a blue screen with the widows vista word highlighted and the high treble beeps to fully boot I have to press on enter, then pc works ok, or an option to press f8 fo options

    on startup blue screen apears with widows vista highlighted, with treble beeps do press on enter to continue, it's a laptop advent 9617 preloaded with vista: p of curries


    ·        Are you able to boot to the desktop normally after the passage of this screen?

    ·        Have you tried going into safe mode and checked what happens?

    You can try to disconnect all the external devices connected to the desktop computer and check out what is happening. You can also try to do a startup repair and check if that helps. Follow the link for more information.

    Hope this information is useful.

    Amrita M

    Microsoft Answers Support Engineer
    Visit our Microsoft answers feedback Forum and let us know what you think.

  • blue screen d1 (storport.sys) (IRQL_Not_Less_Or_Equal) Windows 7

    Hey guys, I had a few problems with the blue screens.

    First of all, I'm on a brand new computer, hardware nine and new installation of Windows 7, including windows updates and all updates of pilot (that I know), as well as other software (eg games).

    However, when I browse with Firefox (watch Youtube) or game too long, my computer blue screen and the blue screen tends to change. Sometimes, I have no information on the blue screen, sometimes it says IRQL_Not_Less_Or_Equal but sometimes also to mention storport.sys.

    Upon restart, my blue screen error code is as follows:

    Signature of the problem:
    Problem event name: BlueScreen
    OS version: 6.1.7601.
    Locale ID: 1033

    More information about the problem:
    BCCode: d1
    BCP1: 0000000000000000
    BCP2: 0000000000000002
    BCP3: 0000000000000000
    BCP4: FFFFF880019750D2
    OS version: 6_1_7601
    Service Pack: 1_0
    Product: 256_1

    I downloaded a .zip file of my minidumps, but also a sysdata.xml and a photo of the blue screen of my phone.! 316

    Thank you very much in advance, I am really puzzled as to what to do.


    Thanks for choosing Microsoft Community Forums.

    According to the description, it seems that you are having problems with BSOD error messages while browsing the YouTube site with the FireFox browser. I will certainly help you fix this problem.

    Since the system file posted, looks like you are having problems with the Intel AHCI drivers on your computer.

    (1) was there any update of hardware controller or drivers of storage recently controller?

    (2) have you made changes on the computer before this problem?

    Method 1: If so, I suggest you to make back the drivers to the previous version and check if it helps.

    Method 2: If this isn't the case, I suggest you to install drivers AHCI update from the Intel Web site or the manufacturer's Web site and check.

    I hope it helps. If you have any questions about Windows in the future, please let us know. We will be happy to help you.

  • Windows 7 stuck on the blue screen when I try to update of Skype.

    I have the HP - Pavilion g7 Notebook and have not had any problems until I was getting a blue screen of death after that update of Skype, but I have on my computer. I had to do a system recovery several times until I discovered that it's a problem apparently caused by Skype, now Skype wants to update again and windows7 doesn't like it at all, the machine crashes again. Last resort, I downloaded an old verson of Skype that works very well, but long term does not solve the problem.  If there is a fix what's not got any suggestions for Skype, for that to be resolved. The only thing I hear it might be related to a driver that has not been updated.  What can I do?

    Thanks in advance


    Hi again. I finally found this solution only took me 3 days. All because the left hand is not the right hand. You must ensure that you have install the driver of camera from microsoft: 6.1.7601.18208

    I found this by installing a driver from windows update when you access the properties of the camera. Hope this helps everyone. So far, I've found many users with the same problem, but do not see a single post with a solution that works. Good luck to all.

  • Updates to Windows Firefox blocking systems to blue screen since 09/02/10

    Since Windows 7 updates tonight (09/02/10) I have blue screen crashes when you run the Mozilla Firefox browser. It started just this evening with the latest Windows updates. I have reported this here and on Mozilla and hope that someone set quickly. If this isn't the case, I'll have to restore both of my laptops to the restore point before applying updates. We running Windows Home Premium 32 bit, and the other is WHP 64-bit, so I know the issue is not limited to one specific machine.

    Firefox bug Forum sent me this reply. Not specific to Win7, but leads me to think it may be something similar...

    This has nothing to do with your problem if you can start your computer Win7 (not Firefox) without getting a BSOD.


    Meanings not necessarily bear, if you experience one or more of the updates that you have installed on or after that 09 Feb-10 is at the origin of behavior...

    For individuals, please visit the Microsoft Solution Center and antivirus security for resources and tools to keep your PC safe and healthy.  If you have problems with the installation of the update itself, visit the Microsoft Update Support for resources and tools to keep your PC updated with the latest updates.

    Home page of Security Support consumer & Microsoft Update Solution Center also offer support options

    For more information about how to contact your local Microsoft subsidiary for security update support issues, visit the International Support Web site:

    For enterprise customers, support for security updates is available through your usual support contacts.

Maybe you are looking for