Windows continues to if crush/blue screen mentions stdriver32.sys and bios updates

My computer crashes, a blue screen with lots of text flashes up briefly before the restart of the it, I took a photo of the last time so I could read: says:

"A problem has been detected and windows has shut down to prevent damage to your computer.

It gives then a few steps to follow if the problem happens again, but I do not understand what I have to do. The first is to check that I have enough disk space (pretty sure I do, there are 60 GB free on the hard drive). Then he said: If a driver is identified in the error message turn it off / update. He suggested then update BIOS/disable cache/occultation layout.

I'm not sure if it's just a standard error message?

Technical information:

STOP: 0 X£ 0000008 (0XC0000005, 0X91838C21, 0XA9880878, 0X00000000)

stdriver32.sys - address 01838c 21 base at 91834000, DateStamp 059370 4 d

This happened about 15 times now, usually I have Firefox running on time, possibly Skype or msn also - don't know if this is relevant.

After the crash, the computer reboots normally, so far. I reallly appreciate any help or advice.

Thank you. Paul

It seems that this is caused by SoundTap, recorder of audio.

You can uninstall it if you need, or if you use it, reinstall it to ensure that get you the most up-to-date for your operating system version.

If you still get the BSOD, you can post your DMP files so that we can check out them?

You can zip the MiniDump files in the C:\Windows\Minidump folder and make it available via Windows Live SkyDrive. You can then provide the link to that on this forum.

The following link has information about the use of Windows Live SkyDrive:

http://social.technet.Microsoft.com/forums/en-us/w7itproui/thread/4fc10639-02dB-4665-993a-08d865088d65

If you have problems to compress the minidump files copy the minidump files to another location such as a folder on the desktop

In addition, you do not necessarily have compress the minidump files, you can download one at a time.

Tags: Windows

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