Windows Defender has stopped working

Similar Questions

• Windows Defender has stopped working properly

  When I turn on my laptop it user interface say that windows defender has stopped working properly, can not open windows defender to look at settings etc and since it has stopped working the computer guard stopping self to protect self, someone at - it ideas? It also came with "" error 0 x 80000003: one or more arguments are invalid '? "

  Hi richard.weeman,

  Try to restore your computer to a previous state of safe mode.

  Follow the instructions to start the computer in safe mode.

  1 turn on the computer or restart the computer
  2 start typing the F8 key. The Windows Advanced Boot Menu of Options will appear.
  If you start typing the F8 key too soon, some computers display a "keyboard error". To resolve this issue, restart the computer and try again.
  3. ensure that the safe mode option is selected.
  4. press ENTER. The computer then begins to start in safe mode.

  Follow the instructions below to restore your computer to a previous state of safe mode.

  1. Click Start, type system restore in the search box, and then click System Restore in the list programs.
  If you are prompted for an administrator password or a confirmation, type your password, or click on continue.
  2. in the System Restore dialog box, click Next.
  3. in the list of restore points, click a restore point created at least a week before the current date, and then click Next.

  Note: If you do not find a restore point that is aged for at least a week, select the first point of restoration that is available.
  4. click on finish.
  5. the computer restarts. The system files and settings are returned to the State they were when the restore point was created.

  Check whether the problem is resolved.

  If this does not work, follow the instructions in the link below to perform clean boot in safe mode.

  Step 1: Perform a clean boot
  Step 2: Enable half the services
  Step 3: Determine whether the problem returns
  Step 4: Enable half of the startup items
  Step 5: Determine whether the problem returns
  Step 6: Resolve the problem
  Step 7: Reset the computer to start as usual

  How to troubleshoot a problem by performing a clean boot in Windows Vista
  http://support.Microsoft.com/kb/929135

  After reviewing the issue, put the computer into Normal mode.
  Uninstall or update the program that is causing the problem.

  Please post back and let us know if it helped to solve your problem.

  Kind regards
  KarthiK TP

• Windows Defender has stopped working and I have error 0x800106ba

  Now I have Microsoft Security Essentials
  so maybe this programe caused to stop the work of my Windows defender & gave me the

  error 0x800106ba

  Note that I still have windows vista

  Hello osamanaiem56,

  Thanks for posting on the Microsoft answers Forum.

  I recommend that you look at the solutions of the following missions:
  http://social.technet.Microsoft.com/forums/en-us/itprovistaapps/thread/f5536f2d-ACEB-41A5-beb6-92e5d3b2f73f

  If this does not help then try the following suggestion:
  Right click on command prompt and run as administrator. Type the following command:
  WinMgmt /verifyrepository
  If the system returns "referential WMI is not consistent", run this command:
  WinMgmt /salvagerepository
  The first time you run this operation fails. (It will assign orders to stop services leading to failure. "This may take a few minutes for the services to stop). Run the command again. You may in fact need to run 3 times before finally runs and ends on its own.
  Reboot your system.

  If please reply back and let us know if it helped to solve your problem or if you still need help.

  Sincerely,

  Marilyn
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think

• In a problem report it says that Windows Defender has stopped working properly - I'm not an advanced user KB article is like a foreign language to me - HELP!

  Product
  Command line utility Windows Defender

  Problem
  MpTelemetry

  Date
  08-06-2009 22:22

  Status
  More information

  Signature of the problem
  Problem event name: MpTelemetry
  Signature of the 01:80240022 problem
  Signature of the problem 02: ProcessDownloadResults
  Signature of the problem 03: download
  Signature of the problem 04: 1.1.1600.0
  Signature of the problem 05: MpSigDwn.dll
  Signature of the 06 problem: 1.1.1600.0
  Signature of the problem 07: Windows Defender
  The system version: 6.0.6002.2.2.0.768.3

  Additional information about the problem
  Bucket ID: 29795427

  Hi 1pinktink,

  Welcome to Microsoft answers forums!

  a. What is the exact error message that you receive?

  b. don't you make changes to the computer before this problem?

  c. what anti-virus program you installed on the computer?

  This problem may occur if there is a conflict between windows defender and the security software installed on the computer.

  I suggest you try the following steps:

  Step 1: Disable security software, follow the steps mentioned below

  http://Windows.Microsoft.com/en-us/Windows7/disable-antivirus-software

  Note: Activate security software back once the test is completed.

  Step 2: The System File Checker (SFC) utility allows administrators to perform an analysis of all protected resources to make sure they are the correct version. Whether SFC should find all incorrect versions in one of these protected resources, SFC will be replaced by the correct versions.

  You can still run a SFC scan on the windows vista computer. To run a scan suite SFC as follows:

  a. Click Start, in the start search bar type cmd, right-click on the command prompt icon in the box programs and then click Run as administrator.

  b. at the command prompt type sfc/scannow , and then press ENTER.

  Step 3: Install the latest updates for windows defender

  To check updates in Windows Defender, follow these steps:

  1. start Windows Defender if it is not already open. To do this, click Start, click programs, and then click Windows Defender.

  2 search for new definitions. To do this, click search for updates now

  Please check the links below, which deals with a similar question
  http://social.answers.Microsoft.com/forums/en-us/vistasecurity/thread/574fb871-034C-4B42-B800-328af16a9177

  http://social.answers.Microsoft.com/forums/en-us/vistasecurity/thread/e72f2d6a-31cf-4FD9-B735-b4382eac6b89

  Thank you, and in what concerns:

  Ajay K

  Microsoft Answers Support Engineer

  Visit our Microsoft answers feedback Forum and let us know what you think.

• XP: Windows Defender has stopped working.

  Received an error message: 0x800106ba. Instructions to go in Help and Support and find "how to start a service manually. Could not find this link? Help!

  Hi tershirkats,

  You are running Microsoft Security Essentials? MSE and some other antivirus software, disable Windows Defender by default.

  http://support.Microsoft.com/kb/555957

• Defender has stopped working

  After updating my security on vista my Defender gives me a code 0x800106ba. I don't have any other software except microsoft security essentials antivirus. Why work Defender used more.

  For an explanation of 0x800106b and why Windows Defender has "stopped working", please see this Microsoft Security Essentials getting started and upgrading forum thread - error 0x800106ba

• Desktop Window Manager has stopped working after installing Defender Pro 2012 5 in 1

  Hello

  My father has a Windows Vista. It works very well. Until we installed Defender Pro 2012 5 in 1,

  It was a bit slow... the screen flickers of its lights for a few seconds every 10 minutes, I get this... I already have contact Defender Pro, and they said that it was not their fault.

  Help, please!

  DESKTOP WINDOW MANAGER HAS STOPPED WORKING
  Windows can check online for a solution to the problem

  -> online and are looking for a solution (recommended)
  -> close

  APPCRASH
  Application name: Dwm.exe
  Application version: 6.0.6002.18005
  Application timestamp: 49e02696
  Fault Module name: ntdll.dll
  Fault Module Version: 6.0.6002.18327
  Timestamp of Module error: 4cb74dd3
  Exception code: 80000003
  Exception offset: 0000000000045f00
  The system version: 6.0.6002.2.2.0.768.3
  Locale ID: 1033
  Additional information 1: 0fef
  More information 2: 0d8b4b37a0c1e529a7398b6615cc3528
  Additional information 3: f196
  Additional information 4: acf765d48a0657c8822f379a6b5f3b91

  Read our privacy statement:
    http://go.Microsoft.com/fwlink/?LinkId=50163&clcid=0x0409

  Sorry to tell you,

  I already solved the problem.

  Just to let you know, I buy the product, because

  I used the free and they don't really work (IN MY OPINION).

  Anyone has this PROBLEM (appcrash)

  Go to start

  Click on Control Panel

  go to appearance and personalization

  Click on appearance color of windows.

  then click on settings in the appearance of progress.

  under the gaze of point for the theme of basic or something like that.

  Want more info on Dwm.exe?

  Click here-> http://www.howtogeek.com/howto/windows-vista/what-is-dwmexe-and-why-is-it-running/

• Windows Explorer has stopped working vista 64-bit

  This is a random error that continues to be. I wonder if I want to seek a solution, when I do, it seeks a minute then quits or restart the program, when I do closes. It's random, seems to happen with windows internal programs, it happens more with I click, right happens again and again, but I'm going to work if there is more then a why to open a program like: go to control panel and double click on Device Manager, I get Windows Explorer has stopped working, but I can't get to the system hardware tab Device Manager and it opens fine.  I can do a restore and I don't know that I don't have a virus or spyware on my computer. I can't say at this point when it started, cause I just thought it was a freak thing.  Maybe something to do with the UAC.  There must be an easy fix for this. Please help, going nuts about it.

  Hello

  The problem is probably AVG which has caused a lot of problems lately for 8.x and 9.x.

  Frankly, I would delete it. Download but do not install the replacements until AFTER you remove AVG
  and restarted.

  For ALL - download - SAVE - go to where you put it-right-click on Reboot - RUN AS ADMIN - when you have finished

  AVG removal tool
  http://www.Avg.com/us-en/download-tools

  -------------------------------------------------

  Here's what I use and recommend:

  Avast and Prevx proved extremely reliable and compatible with everything I threw at them.
  Microsoft Security Essentials and Prevx have also proven very reliable and compatible.

  Avast Home free - stop any shields is not necessary except away from Standard, Web and network is working.

  Prevx - Home - free

  Windows Firewall

  Windows Defender (is not necessary if you use MSE)

  Protected IE - mode

  IE 8 - SmartScreen filter WE (IE 7 phishing filter)

  I also IE always start with asset if filter InPrivate IE 8.
  (Sometimes you have to temporarily turn off with the little icon to the left of the + bottom right of IE)

  Avast - stop home - free - all shields you do no need except leave Standard, Web and network running.
  (Double-click the blue icon - details look OK. - upper left Shields - those that you do not cancel).
  http://www.avast.com/eng/avast_4_home.html

  Or use Microsoft Security Essentials - free
  http://www.Microsoft.com/Security_Essentials/

  Prevx works well alongside MSE or Avast

  Prevx - Home - small, fast, exceptional CLOUD free protection, working with other security programs. It comes
  a scan only, VERY EFFICIENT, if it finds something to come back here or use Google to see how to remove.
  http://www.prevx.com/   <-->
  http://info.prevx.com/downloadcsi.asp  <-->

  PCmag - Prevx - Editor's choice
  http://www.PCMag.com/Article2/0, 2817,2346862,00.asp

  Also get Malwarebytes - free - use as scanner only. If you ever suspect malware, and that would be unusual with
  Avast and Prevx running except a low occasional (not much), updated cookie and then run it as
  a scanner. I have a lot of scanners and they never find anything of note that I started to use this configuration.

  http://www.Malwarebytes.org/

  I hope this helps.

  Rob - bicycle - Mark Twain said it is good.

• Message "Windows Explorer has stopped working" after the opening of the "Images".

  Hello.
  I have Windows Vista 32 - bit home basic OS with SP2.
  When I open "Images", I get a message saying "Windows Explorer has stopped working" with an option to restart the program, which just closes. The details of the message are:

  Signature of the problem:
  Problem event name: InPageError
  Error state code: c0000185
  Type of media loopholes: 00000003
  The system version: 6.0.6002.2.2.0.768.3
  Locale ID: 1033
  Information additional 01:40 d 4
  More information 2: 4062ad41ec8067256aa4c5e2b56d3c79
  Information additional 03:40 d 4
  Additional information 4: 4062ad41ec8067256aa4c5e2b56d3c7

  This error message comes just out of nowhere I do not install anything or make updates when this issue was raised. I tried to restart the computer, but it did not help.

  I checked for viruses, but none came.

  Then, I tried to do system restore, but it could not solve the problem.

  In addition, I used the command line to find the problem and found a few corrupted files, it has been unable to remedy.

  Details of SFC are:

  «2010-11-17 11:38:44, Member's file Info CSI 00000160 [SR] cannot repair [01:24 {12}] "settings.ini" in the sidebar of Microsoft Windows, Version 6.0.6002.18005, pA = Process_Architecture_Intel <0>...» »
  and there is more like that, but I don't know how to copy and paste these messages.

  I don't know what to do from here.

  I don't want to reinstall all of Vista. In addition, Vista is PREINSTALLED on my computer.

  Oh and I am not an expert in using the command prompt,-j' found how to do this in other forums.

  Please help on how to solve this problem.

  Thank you!

  Hello

  Norton search spyware however your question may be caused by or to the less aggravated
  by Norton.

  Norton/Symantec is known to cause strange problems and aggravate others. Better is to uninstall
  for a test by simply disabling will still allow pieces of it to install. Uninstall it and run the Norton
  Removal tool to avoid problems causing leftovers being left behind. The following recommendations
  to use when testing, even better all the time.

  List of tools to clean/uninstall anti-malware programs
  http://social.answers.Microsoft.com/forums/en-us/msestart/thread/407bf6da-C05D-4546-8788-0aa4c25a1f91/

  Norton Removal Tool
  http://us.Norton.com/support/kb/web_view.jsp?wv_type=public_web&docURL=20080710133834EN&LN=en_US

  ------------------------------

  Here's what I use and recommend: (these are all free and very effective versions.)

  Avast and Prevx proved extremely reliable and compatible with all I have
  launched on them. Microsoft Security Essentials and Prevx have also proven to be very
  reliable and compatible. Use MSE or Avast and Prevx, Prevx 3 but not all.

  Avast Home free - stop any shields is not necessary except leaving Standard, Web, and
  Operation of the network.

  Prevx - Home - free

  Windows Firewall

  Windows Defender (is not necessary if you use MSE)

  Protected IE - mode

  IE 8 - SmartScreen filter WE (IE 7 phishing filter)

  I also IE always start with asset if filter InPrivate IE 8.
  (It may temporarily turn off with the little icon to the left of the + bottom
  right of IE)

  Two versions of Avast are available 5.x and 4.8 x

  Avast - home - free - 5.x stop shields you do not use (except files, Web, network, &)
  Shields of behavior) - double click on the icon in the Notification area - real time Orange - click on the
  Shield that you want to stop - STOP. To stop the Orange icon to show an error indicator-
  Click on the Orange icon - top right - settings - click on the status bar - uncheck shields you
  disabled - click OK
  http://www.avast.com/free-antivirus-download

  Avast 4.8 x - home - free - stop shields, you don't need except leaving Standard, Web,.
  and the network running. (Double-click the blue icon - look OK. - upper left - Shields details
  Finish those you don't use).
  http://www.avast.com/free-antivirus-download#TAB4

  Or use Microsoft Security Essentials - free
  http://www.Microsoft.com/Security_Essentials/

  Prevx works well alongside MSE or Avast

  Prevx - home - free small, fast, exceptional protection CLOUD, working with other security
  programs. It is a single scanner, VERY EFFICIENT, if it finds something come back here
  or use Google to see how to remove.
  http://www.prevx.com/   <-->
  http://info.prevx.com/downloadcsi.asp  <-->

  PCmag - Prevx - Editor's choice
  http://www.PCMag.com/Article2/0, 2817,2346862,00.asp

  Also get Malwarebytes - free - use as scanner only. If you ever think malware and that
  would be unusual with Avast and occasional Prevx running with the exception of a low level cookie
  (not much), to UPDATE and then run it as a scanner. I have a lot of scanners and they
  never find anything of note that I started to use this configuration.

  http://www.Malwarebytes.org/

  I hope this helps.

  Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

• Windows Explorer has stopped working error - I can't right click a folder on the desktop.

  This is my brother's computer, and they do not arrive in his account, only mine.  I have administrator rights, but it seems not to matter. This problem occurs only occasionally.  For example, I can right click on this text, copy it, then paste it.  However, if I go to the desktop and try right click on a folder to rename it, I get the error.  The error indicates that Windows Explorer has stopped working, when it says that it restarts, then the Office updates really quick. None of what I found in the forums have worked again this is why I started a new thread.  I think it might be a problem with the registry, then someone can please help me quickly find a solution?

  Note: I can not run as administrator command prompt because I can't right click, so I can't run sfc/scannow.

  We are volunteers here for the most part.

  It's a shame that we don't know anything about the distressed system but it was MS Answers owners have chosen to implement this community - do not ask basic system information when a new question is asked that make problems a lot time and frustrating.

  But now they way they choose to turn things around here.

  Maybe this will help you with your system of unspecified of brand and model with the release of unspecified Windows and Service Pack and unspecified install antivirus/antimalware:

  When the Windows Explorer (not Internet Explorer) is wrong (especially when right click), begin to suspect third-party add-ons explore extension.  You can also see some errors of NAT (DEP, Data Execution Prevention).  DEP errors are reported when XP will be threatened by a program and Windows stops threatening program.  Windows should never feel threatened by the Explorer Windows (or Internet Explorer) to less that some add-on is the cause.

  Those who would be the Explorer extensions that do not belong to Microsoft.  This means that extensions that you have added.  Solution Explorer extensions are generally well and installation of certain applications will install extensions from Explorer solutions for you, give you a choice and sometimes they can be added without your knowledge when you install the new software.

  Solution Explorer extensions are sometimes added as a new right-click option, you see on folders and files (like the scan of this file, open that file, play this song).

  If there is something in particular that you do during exploration that you know will be the cause of the problem, which will help focus on the problem and the help that you suddenly know, when you have found and corrected.

  If you can get there when you want it, make an adjustment and then there is no message the next time you don't do anything, you do, you have found and corrected.

  First of all you need a way to see what modules explore you have installed now and a way to turn them off (not uninstall them) so you can understand that we are at the origin of the problem.  You can have a lot of extensions not installed Microsoft don't even know you about.

  Download ShellExView here to see what Explorer extensions you have loaded:
  http://www.NirSoft.NET/utils/shexview.html

  ShellExView does not install anything on your computer, simply of runs and displays.

  After you launch ShellExView (shexview.exe double click) and acknowledge the security warning, adjust the column widths, so you can see everything clearly.  Under Options, choose "Mark non-Microsoft Extensions" and extensions not Microsoft will be pink, clear, but on some systems, which is a difficult color to see, so click on display.
  Choose the columns and move up or move down in the column of Microsoft is narrower upwards (Mount) so you can see on your screen without having to scroll left and right.

  Click on the header of column called Microsoft (it can be the way out of the right side of the screen) to sort the display (by clicking on the column heading in Microsoft) so all non Microsoft extensions are at the top and easy to see.  They will say 'No' and be marked in pink because they are not extensions Microsoft, something like this:

  

  Non-Microsoft extensions would be things you have added (non-Microsoft) and are what you should be suspect.

  If you see extensions which do not have anything that is listed under Description, Version, product name, company or have special names that looks like they might be letters and numbers just randomly, you might want to look at these first.

  You can also Google the name of a suspect add-on and see if there is any success on the Explorer accidents or mistakes DEP and what other people have done about it.

  You can Google something like:

  Windows Explorer crash

  You must complete your suspect on behalf of adds on.

  See what kind of search results hits you get and are looking for solutions or situations that sound like yours.

  I'm not a defender of trial and error, but I can't think of another way to do...

  Right click and disable the non Microsoft extensions one at a time (or maybe in small groups of 3-5), keep a list, so you can enable them again later if you wish. The result of the change is immediate and no reboot is necessary.  Test your failure condition (right click).  If the Explorer starts to act normally, you'll know that some extension you just disabled in this group of 3-5 is the culprit, then you can start to enable them one by one until the Explorer fails again.

  If you recognize all the extensions that have been added or recently downloaded, start with these first.

  Disabling the extension does not uninstall the extension - it is just disabled.  You can always enable it later, so keep track of things by writing them down.

  Disable them one at a time or in small groups (to make things go faster) until your right click does not generate an error, then restart and test again to be sure.   You have disabled the last extension would be suspicious.

  You can also disable all non-Microsoft extensions, restart, test your fault condition and allow them one at a time until you find the one that generates the failure condition.

  If you have a large number of extensions, you can disable them is small groups, 3-5 at a time instead of 1 at a time until your system starts to behave.

  When it does not, you will know that the problem is one of the extensions of this small group and you can enable members of the Group at a time until the problem returns, then the problem is with the last extension that you enabled.

  The hope is that you will find extensions that is causing the problem and then you can figure out what on this subject - either uninstall it or see if you can get an update of the author of the extension of their web page.

  I have not your problem, but I can when you toggle extensions, the extension is immediately disabled, so disable an extension does not seem to require a restart, but if you think that you have found the problem, I reboot and repeat the test in any case to be sure the problem disappeared.

  If you post your non-Microsoft extensions list, maybe someone will recognize it as a potential problem.

  If you find the offending extension that's the problem, please let us know what it is that I can add to my list!

• HP20: Windows Explorer has stopped working, followed by windows explore restarts

  Hello everyone, a few days my computer began to behave strangely. When you try to download some pictures using Chrome, windows Explorer has crashed, and a pop-up will appear showing the message: "Windows Explorer has stopped working". A few seconds after that, the entire desktop up-to-date and another window poped by displaying "Windows Explorer restarts... ».

  The cycle of two windows appearing repeatedly. I restarted the computer as soon as it shows the office, the same thing happens again, to infinity.

  I was able to restart the computer by using the security mode, it works just fine. I've disabled most of the software at startup, except 360 total security anti virus. It has not solved the problem.

  Does anyone have a solution for this? Thank you very much for any help!

  Matheus

  Hi old_geekster, I tried what you said and it did not work. However, I then found the original source of microsoft where you got this info from, and they mention here on a corrupted video driver as a source as possible. That was the problem in my case: radeon tried to update earlier this week, but I was in a hurry and it did not properly. I tried again and it worked now!

  Thnaks for your help, even if not exactly what I needed, it solved my problem!

• "Windows Explorer has stopped working" if I open Control Panel

  Guys, could someone help me please?

  When I open the Control Panel, it says "Windows Explorer has stopped working" and then it restarts Windows Explorer. When I right click on any folder it says "recording of the UI language is not valid" 5 times and for a split second, it says "Corrupted registry" then it works. But I am unable to use the control panel.

  I have Windows Vista home premium and Norton Antivirus.

  Can someone help me please?

  Hello

  The error message says something about corrupt registry.
  So, it seems that this issue would be related to incorrect or damaged registry entries.

  If the registry is damaged, your operating system will not work as it should and can feel such or similar problems.

  I m using the CCLeaner to clean the registry and other system files.
  It s a free tool and you should try it.

  If this does not work and if you notice the same question so I would recommend reinstalling the OS using the Toshiba recovery disc.
  In most cases this will help you fix this registry

• Satellite Pro M70 - Windows XP has stopped working - registry problems

  My M70 lost (I will follow soon!). Windows XP has stopped working, registry problems. I finished by using the Toshiba Recovery disk and reformat the hard disk. Said again there is some registry problems and crashing.

  One had similar problems?

  Phil

  Hi Phil,

  If your laptop is always report registry errors after having re-installed the operating system from the recovery disc, then it is likely that your hard drive has errors. The Windows XP registry is composed of several files (or urticaria), and the installation process will always be located in the same area of the hard drive.

  Kind regards

• The Windows Firewall has stopped working, 0x8007042c error code

  The Windows Firewall has stopped working.

  See if this helps: http://answers.microsoft.com/en-us/windows/forum/windows_7-security/firewall-will-not-turn-on/57a4cce5-835f-e011-8dfc-68b599b31bf5

• Whenever I try to update, I get the message "windows Explorer has stopped working". It then seeks a solution, restarts, and immediately stops again. No error code just a constant circle. This has happened for days. I am running windows 7.

  Whenever I try to update, I get the message "windows Explorer has stopped working".  It then seeks a solution, restarts, and immediately stops again. No error, just a constant circle of shutdown and startup code.  This has happened for days.  I am running windows 7.

  I think that norton or mcafee may have been preinstalled as trial versions, but I've never actually used them. Unfortunately I can't use the windows Explorer, so I can't check if they are still there.

  We will cover all the possibilities.

  1. download each of the tools for deletion below, save it to your desktop:

  Norton Removal Tool: ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe

  McAfee removal tool: http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe

  2. close all open applications (that is, anything with an icon on the taskbar).

  3. After completing some you have a copy of your handy product key, uninstall all software (including LiveUpdate and Add-ons of Norton) Norton through Control Panel | Programs | Uninstall a program (or Control Panel |) Programs and features, if you are using the classic view)

  IMPORTANT! => Activate the Windows Firewall immediately after the restart.

  IMPORTANT! => Now you're "working without a net": no to ANYTHING else online (e.g., navigation, reading e-mail, chat) until you have completed the steps #4, #5 and #6 below!

  4. right click on one of the files that you saved in #1 above and select run as administrator to run the utility. DO TAP not your keyboard until the race ends, then restart.

  5. Repeat step #4 for another removal tool.

  Tips:

  -Online use another computer to download the removal tool, if necessary, then transfer it to the computer via CD, DVD, or a USB brand new, never been used (flash drive), or a summer freshly updated in shape.

  -Online start the problem in Mode safe computer, if necessary, proceed as above.

  -Online after completing all of the above, uninstall AVG Free & reboot. Now do a new installation of AVG Free 9.0, this time select the CUSTOM installation option and do NOT install (uncheck) Linkscanner Search-Shield, Active Surf-Shield, security or the email of crawl components toolbar.

  Why you don't need your anti-virus to scan your email
       http://thundercloud.NET/infoave/tutorials/email-scanning/index.htm

  -Online download/run system update before running Windows Update again: http://support.microsoft.com/kb/947821

  ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft